Avis : The Alana Hotel & Convention Center Solo by Aston

Réponse de l'établissement: Dear Mr. Novellina Febridian,Thank you for taking the time to leave a positive review about your stay at The Alana Solo. We are pleased to know that our services and facilities met your expectations.This feedback serves as motivation for our team to continuously improve our service standards. We look forward to welcoming you back and providing an even more memorable experience on your next visit.Best regards,Management

Réponse de l'établissement: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us.We are truly pleased to learn that the overall quality of our services and facilities met your expectations. However, we also sincerely regret that the quality of the towels fell short on this occasion.Please be assured that your comments have been communicated to the relevant department, and necessary improvements have already been implemented to prevent such issues from recurring in the future.Your feedback is truly appreciated, as it helps us to continuously enhance our guest experience.We very much look forward to the opportunity of welcoming you and your family back in the near future, with an even higher standard of comfort and quality.Warmest regards,The Alana Hotel & Convention Center Solo

Réponse de l'établissement: Dear Our Valuable Guest,Thank you for sharing your positive experience during your first visit to Solo and The Alana Convention Center Solo. We are delighted to hear that you had a great experience with us. Certainly, that your comments are shared with all of the team and I believe with this will motivate the team to continuously improve the quality of our services.Thank you again for sharing your experience. Stay safe, stay healthy and looking forward to welcoming you in near future!Sincerely,Management

Réponse de l'établissement: Dear Mrs. Sherlykoo,Thank you so much for your wonderful review! We are delighted to hear that you enjoyed the service provided by our team, and we truly appreciate your kind words about their politeness, friendliness, and warm smiles.We are also glad that you liked the food and that it suited your taste. It’s great to know that our unique drink, made with traditional spices, contributed to your experience, especially as it's healthy and beneficial for elders.We highly appreciate your recommendation and are thrilled that you had such a positive experience at our hotel. We hope to welcome you back again in the future!Warm regards,Management

Réponse de l'établissement: Dear Mr/Mrs 豪华房, Thank you for taking the time to provide us with positive feedback. We extend our sincerest apologies for any inconvenience you may have experienced. This matter has caught our attention, and we are committed to ensuring it does not happen again in the future. Guest comfort is our top priority. Once again, we apologize for any inconvenience caused. We look forward to welcoming you back to The Alana Solo, with the aim of providing you with an even better experience. Warm regards, Management

Réponse de l'établissement: Dear Mr. Yacha,Thank you so much for your wonderful review! We are delighted to hear that you enjoyed the service provided by our team, and we truly appreciate your kind words about their politeness, friendliness, and warm smiles.We are also glad that you liked the food and that it suited your taste. It’s great to know that our unique drink, made with traditional spices, contributed to your experience, especially as it's healthy and beneficial for elders.We highly appreciate your recommendation and are thrilled that you had such a positive experience at our hotel. We hope to welcome you back again in the future!Warm regards,Management

Réponse de l'établissement: Dear Bapak Anonymous User Yang Terhormat,Terima kasih telah meluangkan waktu Anda untuk memberikan ulasan yang baik. Kami sangat senang secara umum kualitas layanan dan fasilitas yang kami berikan dapat memenuhi harapan Bapak, dan kami berharap dapat bertemu dengan Bapak ketika berkunjung kembali ke Alana Solo, tentunya dengan pelayanan yang lebih baik dari kami.Salam Hangat,Manajemen

Réponse de l'établissement: Dear Our Valuable Guest,Thank you for choosing The Alana Convention Center Solo as your accommodation. We are delighted to learn you had a memorable experience.We appreciate your feedback and we look forward to welcoming you back in the future.With Best Regards,Management

Réponse de l'établissement: Dear Mr. Sudharmasto,Thank you for taking the time to leave a positive review about your stay at The Alana Solo. We are pleased to know that our services and facilities met your expectations.This feedback serves as motivation for our team to continuously improve our service standards. We look forward to welcoming you back and providing an even more memorable experience on your next visit.Best regards,Management

Réponse de l'établissement: Dear Mrs. Elviravira,Thank you for sharing your kind review.I am glad to know that our overall services have made your visit a pleasant one.It is a pleasure to have you as our guest and we look forward to welcoming you back in the future.With Best Regards,Management

Réponse de l'établissement: Dear Our Valuable Guest,Thank you for choosing The Alana Convention Center Solo as your accommodation. We are delighted to learn you had a memorable experience. We appreciate your feedback and we look forward to welcoming you back in the future.With Best Regards,Management

Réponse de l'établissement: Dear Ibu Fani Diniwaty Irawan Yang Terhormat,Terima kasih telah meluangkan waktu Anda untuk memberikan ulasan yang baik. Kami sangat senang secara umum kualitas layanan dan fasilitas yang kami berikan dapat memenuhi harapan Ibu, dan kami berharap dapat bertemu dengan Ibu ketika berkunjung kembali ke Alana Solo, tentunya dengan pelayanan yang lebih baik dari kami.Salam Hangat,Manajemen

Réponse de l'établissement: Dear Our Valued Guest,Thank you so much for your wonderful review! We are delighted to hear that you enjoyed the service provided by our team, and we truly appreciate your kind words about their politeness, friendliness, and warm smiles.We are also glad that you liked the food and that it suited your taste. It’s great to know that our unique drink, made with traditional spices, contributed to your experience, especially as it's healthy and beneficial for elders.We highly appreciate your recommendation and are thrilled that you had such a positive experience at our hotel. We hope to welcome you back again in the future!Warm regards,Management