Hôtels Amari à Colombo

This is a fine place to stay for a night in Colombo, but for such a new hotel there are already issues that are concerning. The Pros: Staff are very helpful and friendly, the rooftop bar has some of the best cocktails and shisha we’ve had in Sri Lanka (shoutout Gayan). Check in and out was easy, and despite our early checkout we were provided with a breakfast pack to takeaway. The room is spacious and the view of Colombo magnificent. The Cons: This place opened in 2024 and sadly has not been well maintained. Already there are numerous issues with dirt and general wear and tear, and it seems that there were no attempts to future-proof the hotel. There are no USB-C charging slots which is odd for a new hotel, and no smart room functions which is often a key part of any new hotel. Also for some reason our toilet would keep water running through the flush non stop, and the tap for the sink is positioned so oddly that it basically soaks the whole bathroom countertop. The main issue however is the cleanliness. In general it was fine but not great - our carpet had numerous stains for instance. However, one of our pillows and one of our towels both contained noticeable dirt patches on them - that should be unacceptable at a hotel like this, and certainly in a suite such as ours. The Amari is fine, but I was disappointed and expected more. My concern is that despite opening in 2024, it feels as if it was opened in 2004.