Hôtels (The Luxury Collection à Colombo

We had a fantastic stay at ITC Ratnadipa on NYE. Could not have asked for a better way to start the New Year 2025. What honestly stands out at ITC is the amazing service provided by their staff who are genuinely very kind and warm and makes you feel very welcomed. Everything from check-in to the end of our stay was very smooth and well taken care of apart from a slight delay to get our room which was promptly sorted out. Thanks to Rif for all your attention to it and Kaushalya for taking us to our room and showing us around. We stayed at one of the ITC One rooms which had an unbelievably massive balcony with amazing ocean and city views. The rooms are very spacious and have a lot of smart control features and perfect for relaxing. The hotel has some beautiful interior areas that is fun to explore including the 2nd floor lobby area that is absolutely stunning. Loved the luxury hours as well as the NYE party at Ahasa with the most remarkable and friendly service provided by the team at Ahasa. Their warmth and level of care truly stands out from any other hotel restaurants/bars in Colombo and we really had a great time celebrating with good food, drinks, music and great company. The breakfast buffet was great with a wide and good selection of food from multiple cuisines and we really enjoyed it. The infinity pool on the 4th floor is beautiful and breathtaking. It’s the perfect place to relax and have a peaceful morning. Overall it was a wonderful stay and I can definitely recommend it as one of the best stays in Colombo and I hope that they continue to maintain the amazing customer service that truly made our stay memorable. My only comment that’s a minus would the current 1st floor lobby entrance which is very underwhelming as the first impression of such a beautiful hotel.