Avis : Birch Hill Suites Columbia

If I had time, I would have found a different hotel. The room smelled horrible. There was trash on the floor. There was trash on the bathroom floor along with a bunch of hair. There was hair on a pillow too. Even the entrance doors to the hotel were in need of cleaning. It could be a decent place, if under different management. If my kids had been with me, we definitely would have gone somewhere else.

Stayed one night had crumbs on floor. Gave benefit of doubt came back to a moldy room they swapped only to find a needle. Stay at your own risk. There is another choice property that i enjoyed. The fact then they want to argue and offer 25 percent off. Trust me i stayed for my points, i dont care aboit the discount.

Immediately upon entering the building, we noticed an incredibly strong smell of pot. The rooms were not in great condition, many cabinets and drawers falling apart. My room was clean but the second room (for HS students) had numerous roaches in it. The staff didn’t seem concerned about this. Also, their smoke detector was hanging by its wires in the ceiling. Thankful for the value stay and friendly staff but I’ll look elsewhere in the future.

We had an amazing weekend. Top tier customer service. Front desk lady was very beautiful and kind. Helped us with our exploded toilet situation. 5/5 Experience. Even the ambulance paramedics were first-class in helping us. #partyroom230