I would give this hotel a 3.5 for this trip if I could. I will first start out by saying this hotel is nice. I found it to be very clean and nicely decorated. The location is great and by many fun things and restaurants. The employees were very friendly as well. We usually frequent the Holiday Inn on E. Broad Street in Columbus and always have a good time. We love the pool, hot tub, and breakfast. I chose this hotel because I figured it would be even better than the E. Broad location. The top things I was looking for was a good breakfast, pool, and hot tub. Which is why I chose to stay with a Holiday Inn. None of the three things we were looking forward to were satisfactory. The hot tub was dismantled, the breakfast was cold, and my 9 year old wouldn't even swim in the pool because it ”looked bad.” It's fair to mention that she LOVES to swim so it was weird she wouldn't even step foot in the pool. The breakfast has always been phenomenal at Holiday Inn. We really enjoy the hot breakfast choices, so it was a big disappointment when the ”hot items” were cold. We ended up skipping breakfast the second day because it wasn't worth waking up early for. Also worth mentioning, though probably not the hotel's fault, the electricity went out three times in one night. We were trying to watch Stranger Things since there was nothing else to do at the hotel and we ended up giving up after it went out for the third time. Employees were apologetic, which I do appreciate. So basically we chose this hotel as a quick stay-cation after we had to cancel our camping trip to Michigan. (Thanks, gas prices!) We ended up spending almost the entire time just in the room watching TV, which is definitely not what we had planned for. I could have saved hundreds of dollars and did that at home. :) If the hot tub and pool had been operational and in good shape, we would have been perfectly pleased. Had this been the case, I would have given this hotel 5 stars. I really do appreciate the kind employees and the cleanliness, but this just wasn't worth the money this time.
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