Amazon Plaza Hotel

Hotel muito bom, bem localizado, o único problema que tivemos foi o elevador que não conseguimos acessar para sair, pois a porta da saída estava trancada

We would spend one night in the ‘Presidential Suite’ at this newly built hotel. The room was enchanting; however, a few short comings would impact what was other wise a great stay Exiting the elevator, the hallways lights are set to automatically light via the hallway motion detector, however this was out of order leaving us to navigate a darkened hallway. Next looking for our room number via cell phone lighting we came to the end of our hallway and did not see our room number The presidential suite located at the end of the hallway does not have a room number or room name beside the door which attempting to locate in total darkness is challenging! We found the room inviting, spacious and nicely appointed with a desk, table and two chairs, great lighting and notably comfortable. A bit of a negative was having no towel hooks or a towel rack in the vicinity of the shower, meaning we needed to either walk across the bathroom dripping wet or pick-up our towels off the floor after a shower As a positive the staffs are friendly, helpful and personable and can communicate in English. The breakfast buffet opened at 5:00 AM and offered a nice assortment of fruits and hot foods. There is a free shuttle to the airport which is operated by friendly helpful attendants! A great place to stay near the airport!

We stayed at the Amazon Aeroporto Hotel for 1-night following a visit to the Pantanal ($115 Can). The Amazon is a modern business hotel that was perfect for our needs, clean, comfortable, close to the airport and to all the conveniences that that a tourist could ask for in what is not a touristy city. Our room was small but well designed, with a large comfortable bed, side tables, desk and chair, adequate clothes storage space, and a tiled bathroom with plenty of hot water for the shower. The hotel was located beside a shopping mall, with a mini-market just past the mall, and a pizza restaurant and a rodizio restaurant in the opposite direct. Breakfast was excellent, with a wide selection of fruits, baked products, ham, cheese, and freshly cooked food (eggs, tapioca, etc.). The free transfer to the airport was readily available and fast. Overall, you cannot do better for a hotel while on a trip to the Northern Pantanal.

Cleanliness exceptional. Most comfortable bed ever. Large lovely rooms. Great shower. Service at bar and reception could be faster. Staff speak only Portughese at reception. Main negatibpve - both my Visa card and my niece’s Brazilian card were refused at reception causing mega stress. I ended up having to go twice to the bank with transaction charges to pay by cash.

Foi cobrado o valor R$20,00 por dia no estacionamento, e no app dizia que estava incluso. E fiz a reserva pelo app e precisei ficar mais dois dias e me cobraram um valor diferente da reserva feito pelo app.

Os atendentes não são nada simpáticos, bem grosseiros e não explicam nada direito para os hóspedes. O Wi-Fi é horroroso e o ar-condicionado é bastante barulhento, pois fica bem ao lado do quarto. O café da manhã é bom, só por isso nota 3.

Latido do cão que está pagando taxa DIÁRIA não podem aceitar, mas o choro de bebês e as birras de crianças, que não pagam taxas, aceitam tranquilamente... qual a lógica?!?!?!?! O incômodo é o mesmo. Se vcs aceitam pets, clientes que não aceitam cães que latem que se hospedem aonde não aceitam pets. Ou coloquem logo que não aceitam, pra gente que tem Pet não perder tempo, paciencia e dinheiro!!

Eu e meu namorado fomos mal tratados por um dos funcionários responsáveis pelas malas, desde o primeiro dia ele nos olhava de longe, um dia meu namorado estava esperando o delivery na escada e ele bateu com uma mala no meu namorado e não pediu desculpas, outra hora eu estava na escada e ele bateu com o carrinho em mim, e ficava toda hora encarando a gente. Estrutura boa e café da manhã bom.

O hotel tem uma ótima localização, o tamanho do quarto é bom, cama boa, travesseiro bom, café da manhã bom, colaboradores ótimos. Porém, o prédio precisa de uma reforma,(portas, luzes dos corredores, piso etc. precisam de manutenção). Não tinha copo no quarto. mas a decoração da recepção e do restaurante é muito bonita.