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Avis vérifiés
Emplacement9.2
Commodités8.8
Service9.2
Propreté9.3
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Toutes les évaluations(229)
Évaluations positives(226)
Évaluations avec photos/ vidéo(96)
Petit déjeuner délicieux(56)
Piscine remarquable(35)
Plage de qualité(30)
Idéal pour les voyages d'affaires(18)
À proximité de la plage(10)
Isolation acoustique moyenne(6)
Buffet délicieux(6)
Piscine à débordement(4)
Évaluations négatives(3)
fafahanfafa
Chambre Supérieure (lits jumeaux)
Séjour au avr. 2025
En famille
12 évaluation
8.0/10
Très bien
Publiée le 27 mai 2025
This is our second time back in 2 years. They have upgraded some of the facilities. Breakfast remains good though I think this time they added more Korean food which is not my cup of tea.
Room is good. Pool is great. The beach was quiet and very private. Our kids love Pullman and they are looking forward going back again.
My daughter accidentally broke the glass in the bathroom and they wanted to charge me for that. It is not a huge amount of money but this is the first time ever I have been asked to pay for a broken glass. As hotel operator, I believe they know usual wear and tear and accidentally damaged items. The room charge should have factored in normal situation like this. It is not vandalism, only one glass was broken and we did not hide it, we left the glass there for them to see and pick up. We were very surprised at them asking us to pay. What if thr fan or air con is broken, will they charge us for fixing it? I suggest them putting a sign up to inform us what will be the charges if things are broken in the room so that we have an option whether we need them to be in the room.
Traduire
Réponse de l'établissement: Dear Ms. Fafahanfafa,Thank you so much for your review and for continuing to choose us to take care of you during your travels.We are delighted to know that our room, pool and the beach have left you with great impression. On a separate note, we acknowledge your feedback on the charging of broken item. Kindly be informed that the list of chargeable item is available in the room but unfortunately did not reach you well. We do understand that your needs where may have been different and we fully respect that.Again, thank you for your feedback. We look forward to have a chance welcoming you here again in your next stay.Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Utilisateur anonyme
Chambre de luxe, avec vue sur la baie (lit queen size)
Séjour au mars 2025
Voyage entre amis
7 évaluation
8.5/10
Très bien
Publiée le 24 avr. 2025
Had a good stay at Pullman Danang. The staff there is friendly:)
Traduire
Réponse de l'établissement: Dear valued Guest,Thank you very much for your kind review. The entire team is glad to hear that you enjoyed your stay with us and we are all looking forward to having you back with us soon. All the best wishes from Pullman Danang Beach ResortSincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Shek Isaac
Chambre lit queen supérieure
Séjour au déc. 2024
En couple
17 évaluation
7.5/10
Publiée le 6 janv. 2025
We was so appreciated for the Front desk staff, he was very helpful.
The Room are tidy, I really like the big bathtub.
There was so warmly hand writing welcome card by the Manager, and fruit plate was so nice.
Breakfast was so good
Traduire
Réponse de l'établissement: Dear Mrs. Shek Isaac, What a pleasure to read your review for your recent stay at Pullman Danang Beach Resort.We are committed to ensuring that we provide a level of hospitality service that leaves positive and lasting memories for our guests' visits and so happy that you had found helpful front desk team, the tidy room and the warmly hand writing welcome card as well as the good breakfast. I have shared your impression with the related head of departments. However, it would be great if you can share us more in detail on what we could learn and use to improve our service more to win your highest satisfaction with a 5-stars score on your next stay.It was a pleasure hosting you as our guest and we all look forward to hearing that one day you will be back for another visit.Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
Invité
Chambre Supérieure (lits jumeaux)
Séjour au nov. 2024
En famille
3 évaluation
7.5/10
Publiée le 28 déc. 2024
The hotel is nice and at very good location but the service is not as good as other 5-star resort because sometimes, they don’t have staff to help guest to load/unload luggages.
Besides, in our room, the tissue box was broken when we checkin, the resort did change when we tell them but it should be more perfect
Traduire
Réponse de l'établissement: Dear Valued Guest, We are really sorry to hear that the first impression on your arrival day didn't meet your expectation.May I sincerely and formally apologies to you for the poor experience you have encountered during your stay with us letting you know that we take your comment very seriously.We appreciate that you took the time in sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the very near future.Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
Invité
Chambre Supérieure (lits jumeaux)
Séjour au mai 2025
En famille
1 évaluation
10/10
Exceptionnel
Publiée le 9 juin 2025
Stayed at Pullman for 1 week on 1st week Jun 25. The resort was awesome. The moment we stepped in the lobby we were greeted by friendly staffs, welcome drink n hand towels. Checked in was fast and smooth. The room was super clean. As our accommodation was for 3, all amenities were prepared 3 sets unlike some other hotels or resorts require to call housekeeping to request for it. Breakfast one of the best, wide selection of food, drinks and fruits. Food was good too. Pool is clean and best part beach is juz in front of resort. We'll definitely revisit Danand again.
Traduire
Réponse de l'établissement: Dear valued Guest,Thank you for taking the time to share your feedback about your recent stay at Pullman Danang Beach Resort. We are delighted to hear that you enjoyed your weekend getaway with us and appreciated the attentive service from the team from the fast and smooth check-in, the greet welcoming, the full in-room amenity as well as the high quality of breakfast.We would love to welcome you back in the near future and create another memorable experience for you.Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
K
Suite familiale
Séjour au janv. 2025
Voyage entre amis
6 évaluation
10/10
Exceptionnel
Publiée le 25 fév. 2025
There is daily yoga class.
Very pleasant hotel and attentive staff.
The family suite is huge and comfortable. Attentive staff. There is shuttle bus to and fro Hoi An. Costing about 160k for a round trip per pax. It is very comfortable but timing a little inflexible. Pick up from hotel is 2.30pm and return is 3.30pm or 8.30pm. Would be better to use grab and cheaper too.
Traduire
Réponse de l'établissement: Dear Mr. K,Thank you very much for your kind comments,It is truly rewarding to know that you had a pleasant time at the hotel and enjoyed our Yoga class.We hope to have an opportunity to welcome you back to our hotel again soon!Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
Milly Lok
Chambre de luxe, avec vue sur la baie (lit queen size)
Séjour au déc. 2024
En famille
4 évaluation
10/10
Exceptionnel
Publiée le 20 janv. 2025
Best management and best service. My from Pullman is the best lady who gave us a lot of good advice in here, she is professional.
Traduire
Réponse de l'établissement: Dear Ms. Milly Lok, Thank you for taking a moment to share your experience and for recognizing our friendly staffs. I will share your comments with My. I am sure that this feedback will serve as an encouragement to her and all of our staff as we strive to continuously improve the quality of our services.I am pleased to see that you enjoyed your stay overall. We look forward to welcoming you back to Pullman Danang Beach resort in the future.Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
AtoZ8888
Chambre Supérieure (lits jumeaux)
Séjour au nov. 2024
En famille
3 évaluation
10/10
Exceptionnel
Publiée le 2 janv. 2025
we were upgraded to two bedroom suite with reasonable charge thanks to the manager who accomodated our booking mistake. the resort was so beautiful we cancelled our day trips and enjoyed the facilities and the beach. thanks for a great time and we will be back!
Traduire
Réponse de l'établissement: Dear valued Guest, Thank you for taking the time to review your experience at Pullman Danang Beach Resort. We value your feedback and are delighted to hear that you were pleased with the booking mistake handling from the front desk manager. We strive to ensure that our team members are trained in going above and beyond for all of our guests. Thank you again for your kind words! We look forward to welcoming you back to our beautiful resort.Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
YAU KAI MAN
Chambre de luxe, avec vue sur la baie (lit queen size)
Séjour au nov. 2024
En famille
5 évaluation
8.5/10
Très bien
Publiée le 31 déc. 2024
15 mins from Da Nang Airport, very convenient to visitors, service was good and beautiful beach, while just a bit old and toilet flush is bad
Traduire
Réponse de l'établissement: Dear Mr. YAU KAI MAN, Thank you so much for your review and for chossing us to take care of you during your travels. We are so happy to hear that you enjoyed your stay here with us, especially with the convenience of being located to all things that count. Please rest assure that issue you had faced were discussing among management team and this is already put on "to do list" for maintain team. Mr. Yau, your feedback is very appreciated and hopefully your next visit will be a flawless one.Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
Utilisateur anonyme
Chambre Supérieure (lits jumeaux)
Séjour au mai 2024
En famille
11 évaluation
10/10
Exceptionnel
Publiée le 9 juin 2024
Wonderful resort with direct access to My Khe Beach. Comfortable and spacious room, with balcony looking into the garden/pool. The other good thing is that Pullman resort introduces new dishes in the breakfast buffet daily, with a wide spread to energise your day. K-mart is just opposite the resort, with different eateries along the stretch of road too. Friendly staff.
Traduire
Réponse de l'établissement: Dear Valued Guest, We appreciate your feedback and thank you for taking the time to write the review. We are glad to hear that you had an enjoyable stay with us and found our location, the room, the breakfast quality to be a highlight. We strive to ensure a pleasant stay for all our guests and we thank you for choosing us as your preferred resort destination. We look forward to welcoming you back in the near future! Regards, Tran Thi Minh Thao (Ms.) Guest Experience Manager
Neil Geoffrey
Chambre supérieure familiale attenante
Séjour au juill. 2024
En famille
3 évaluation
9.5/10
Extraordinaire
Publiée le 27 août 2024
Great location on the beach!
Traduire
Réponse de l'établissement: Dear Mr. Neil,Thank you so much for your kind review. I am so happy to hear that you enjoyed your stay here with us, especially with the convenience of being located that provide a great access to the beach.Thank you again and we look forward to seeing you back here on your next trip. Sincerely,Tran Thi Minh Thao (Ms.) Guest Experience Manager
Florence
Chambre supérieure familiale attenante
Séjour au mars 2024
En famille
2 évaluation
10/10
Exceptionnel
Publiée le 27 avr. 2024
We stayed at the Pullman for 3 nights. The hotel is right on the beach and great to have both pool and beach in close proximity. Adjoining room with the kids was convenient and staff were lovely. Definitely coming back!
Traduire
Réponse de l'établissement: Dear Mrs. Florence, Thank you for taking the time to write a review of Pullman Danang Beach Resort. We are delighted to hear that your visit was enjoyable and that it fit well with your family vacation. We take great pride in providing a welcoming atmosphere and our team works hard to make sure every guest has an unforgettable experience. Regards, Tran Thi Minh Thao (Ms.) Guest Experience Manager
Chris Jugalbot
Chambre lit queen de luxe
Séjour au avr. 2024
En famille
3 évaluation
8.5/10
Très bien
Publiée le 4 juill. 2024
We had a fantastic stay in Pullman Da Nang. Great staff. Great food
Traduire
Réponse de l'établissement: Dear Mr. Chris Jugalbot, We glad to read that our hotel had met your expectation and able to give you a fantastic stay. Thank you once again to share your heartwarming feedback and we do look forward to welcome you back in the near future.Regards, Tran Thi Minh Thao (Ms.) Guest Experience Manager
HAN
Chambre lits jumeaux de luxe
Séjour au août 2024
En famille
1 évaluation
8.5/10
Très bien
Publiée le 16 sept. 2024
Great first stay in Danang! Truly enjoyed the location, right on the beach and easy to eat out or order in. Wish there were chairs closer to the water so we could enjoy the shade while watching the little one playing in the water. At the moment it's either all sand with shade or all water with absolutely no shade. Service was great as well. Everyone was helpful from start to finish. Only issue was room cleanliness. It was passable but there were still dirty corners, trash under the bed, and shower stains. Cleanliness was also an issue on parts of the beach where trash and cigarettes littered the seating area. Definitely stay here if you want beach access!
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Réponse de l'établissement: Dear Mr. Han, We appreciate your feedback and thank you for taking the time to write the review. We are glad to hear that you had an enjoyable stay with us and found our location and service to be a highlight. At Pullman Danang Beach Resort, we work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short in the room cleanliness; please allow me to express my sincerest apologies. Your feedback had been shared to all Head of Departments for further improvement. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are glad that it did not take away from your overall experience. We strive to ensure a pleasant stay for all our guests and we thank you for choosing us as your preferred beach resort. We look forward to welcoming you back in the near future!Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
Esthe
Chambre lits jumeaux de luxe
Séjour au avr. 2024
En couple
23 évaluation
10/10
Exceptionnel
Publiée le 5 mai 2024
Gorgeous hotel! Kind staff! Great breakfast!
Traduire
Réponse de l'établissement: Dear valued Guest, How wonderful to hear that you had enjoyed your stay here and everything met your expectation. It always pleasures to receive such a top score.Thank you again for your kind words! We look forward to welcoming you back in the future.Regards, Tran Thi Minh Thao (Ms.) Guest Experience Manager