Pullman Danang Beach Resort

Avis : Pullman Danang Beach Resort

Pullman Danang Beach Resort

101 Võ Nguyên Giáp, Street, Ngu Hanh Son, Da Nang, VietnamVoir le détail de l'hôtel
Pullman Danang Beach Resort
Pullman Danang Beach ResortPullman Danang Beach ResortPullman Danang Beach Resort
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Avis des voyageurs

9.2/10
Excellent
243 évaluation
Avis vérifiés
Emplacement9.3
Commodités8.8
Service9.2
Propreté9.3
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Toutes les évaluations(243)
Évaluations positives(239)
Évaluations avec photos/ vidéo(109)
À proximité de la plage(68)
Petit déjeuner délicieux(60)
Piscine à débordement(53)
Piscine pour enfants disponible(53)
Piscine propre(53)
Piscine remarquable(53)
Plage de qualité(31)
Idéal pour les voyages d'affaires(18)
Évaluations négatives(4)
啊邊個邊個
Chambre Supérieure (lits jumeaux)
Séjour au juin 2025
En famille
6 évaluation
9.5/10
Extraordinaire
Publiée le 17 juill. 2025
The location of the hotel is great, with its own beach, which our kid really enjoyed. All the staff were very friendly and made an effort to introduce the hotel facilities to us. The breakfast was abundant, although it would be better if there were a bit more variety each day. The only downside was that the soundproofing of the room doors needs improvement
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Réponse de l'établissement: Dear Mr. 啊邊個邊個,Thank you so much for your review and for choosing us to take care of you during your travels. I am so happy to hear that you enjoyed your stay here with us, especially with the convenience of being located to all things that count.Please rest assure that noise issue you had faced were discussing among management team and this is already put on "to do list" for maintain team. Your feedback is very appreciated and hopefully your next visit will be a flawless one.Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Invité
Chambre Supérieure (lits jumeaux)
Séjour au juin 2025
En famille
4 évaluation
10/10
Exceptionnel
Publiée le 26 juill. 2025
Excellent experience. Nice beach, nice service. Special thanks to manager Jenny 😃
Traduire
Réponse de l'établissement: Dear Valued Guest,We are truly heartened to receive your generous review of Pullman Danang Beach Resort.It is especially heartwarming to receive your compliments about our dedicated team member, particularly Jenny who made your stay even more memorable. We are committed to providing attentive and personalized service to all our guests, and your recognition of this effort is sincerely appreciated.We hope to have the pleasure of welcoming you back soon. Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
NSK-
Chambre lits jumeaux de luxe
Séjour au mai 2025
En famille
2 évaluation
10/10
Exceptionnel
Publiée le 29 juin 2025
The place was nice, clean and staff was great. Breakfast was delicious, kids playground was a bit small vut they had different activities for kids so it was fun. Special thanks to Desk staff LAN.
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Réponse de l'établissement: Dear Mr. NSK,We are truly heartened to receive your generous review of Pullman Danang Beach Resort.We are very happy to hear that you appreciated all our services, especially our Guest Service Manager Ms. Lan. We all look forward to being of service to you again when your travels bring you back to Da Nang city.Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Utilisateur anonyme
Suite familiale
Séjour au mai 2025
En famille
1 évaluation
10/10
Exceptionnel
Publiée le 22 juin 2025
Great pool and view! The service was impeccable and the room was astounding! We have so much fun that we chose to stay just a day in the hotel pool!
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Réponse de l'établissement: Dear valued Guest,Thank you so much for your review. I am glad to read that you a wonderful stay with us. Delivering exceptional guest experience and making sure that your stay is perfect is singularly the most important thing to us. I am so glad we were able to achieve that during your stay. Thank you so much again for choosing Pullman Danang Beach resort.Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Iek Neng
Chambre lits jumeaux de luxe
Séjour au juin 2025
En famille
12 évaluation
10/10
Exceptionnel
Publiée le 13 juill. 2025
Beautiful beach, swimming pool, amazing spa, and excellent service.
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Réponse de l'établissement: Dear Mr. Iek Neng,Thank you so much for your review! I am so happy to hear that you had a pleasant stay with us and that you enjoyed our beautiful beach and pool, the amazing spa as well as the excellent service.I am also happy to know that our Pullman Danang Beach Ambassadors took great care of you and we do look forward to welcoming you back again soon!Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
fafahanfafa
Chambre Supérieure (lits jumeaux)
Séjour au avr. 2025
En famille
16 évaluation
8.0/10
Très bien
Publiée le 27 mai 2025
This is our second time back in 2 years. They have upgraded some of the facilities. Breakfast remains good though I think this time they added more Korean food which is not my cup of tea. Room is good. Pool is great. The beach was quiet and very private. Our kids love Pullman and they are looking forward going back again. My daughter accidentally broke the glass in the bathroom and they wanted to charge me for that. It is not a huge amount of money but this is the first time ever I have been asked to pay for a broken glass. As hotel operator, I believe they know usual wear and tear and accidentally damaged items. The room charge should have factored in normal situation like this. It is not vandalism, only one glass was broken and we did not hide it, we left the glass there for them to see and pick up. We were very surprised at them asking us to pay. What if thr fan or air con is broken, will they charge us for fixing it? I suggest them putting a sign up to inform us what will be the charges if things are broken in the room so that we have an option whether we need them to be in the room.
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Réponse de l'établissement: Dear Ms. Fafahanfafa,Thank you so much for your review and for continuing to choose us to take care of you during your travels.We are delighted to know that our room, pool and the beach have left you with great impression. On a separate note, we acknowledge your feedback on the charging of broken item. Kindly be informed that the list of chargeable item is available in the room but unfortunately did not reach you well. We do understand that your needs where may have been different and we fully respect that.Again, thank you for your feedback. We look forward to have a chance welcoming you here again in your next stay.Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Invité
Chambre lit queen supérieure
Séjour au juin 2025
En couple
1 évaluation
10/10
Exceptionnel
Publiée le 8 juill. 2025
Execllenr service! Will recommend to others and will visit again
Traduire
Réponse de l'établissement: Dear Valued Guest,It thrills me to see that you had an excellent stay with us. Our team takes great pride in delivering an exceptional service for all of our guests and will be delighted to see that you had such a good experience.We hope to have an opportunity to welcome you back to our hotel again soon!Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Utilisateur anonyme
Chambre de luxe, avec vue sur la baie (lit queen size)
Séjour au mars 2025
Entre amis
7 évaluation
8.5/10
Très bien
Publiée le 24 avr. 2025
Had a good stay at Pullman Danang. The staff there is friendly:)
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Réponse de l'établissement: Dear valued Guest,Thank you very much for your kind review. The entire team is glad to hear that you enjoyed your stay with us and we are all looking forward to having you back with us soon. All the best wishes from Pullman Danang Beach ResortSincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Shek Isaac
Chambre lit queen supérieure
Séjour au déc. 2024
En couple
18 évaluation
7.5/10
Publiée le 6 janv. 2025
We was so appreciated for the Front desk staff, he was very helpful. The Room are tidy, I really like the big bathtub. There was so warmly hand writing welcome card by the Manager, and fruit plate was so nice. Breakfast was so good
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Réponse de l'établissement: Dear Mrs. Shek Isaac, What a pleasure to read your review for your recent stay at Pullman Danang Beach Resort.We are committed to ensuring that we provide a level of hospitality service that leaves positive and lasting memories for our guests' visits and so happy that you had found helpful front desk team, the tidy room and the warmly hand writing welcome card as well as the good breakfast. I have shared your impression with the related head of departments. However, it would be great if you can share us more in detail on what we could learn and use to improve our service more to win your highest satisfaction with a 5-stars score on your next stay.It was a pleasure hosting you as our guest and we all look forward to hearing that one day you will be back for another visit.Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
Invité
Chambre Supérieure (lits jumeaux)
Séjour au nov. 2024
En famille
3 évaluation
7.5/10
Publiée le 28 déc. 2024
The hotel is nice and at very good location but the service is not as good as other 5-star resort because sometimes, they don’t have staff to help guest to load/unload luggages. Besides, in our room, the tissue box was broken when we checkin, the resort did change when we tell them but it should be more perfect
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Réponse de l'établissement: Dear Valued Guest, We are really sorry to hear that the first impression on your arrival day didn't meet your expectation.May I sincerely and formally apologies to you for the poor experience you have encountered during your stay with us letting you know that we take your comment very seriously.We appreciate that you took the time in sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the very near future.Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
Invité
Chambre Supérieure (lits jumeaux)
Séjour au mai 2025
En famille
1 évaluation
10/10
Exceptionnel
Publiée le 9 juin 2025
Stayed at Pullman for 1 week on 1st week Jun 25. The resort was awesome. The moment we stepped in the lobby we were greeted by friendly staffs, welcome drink n hand towels. Checked in was fast and smooth. The room was super clean. As our accommodation was for 3, all amenities were prepared 3 sets unlike some other hotels or resorts require to call housekeeping to request for it. Breakfast one of the best, wide selection of food, drinks and fruits. Food was good too. Pool is clean and best part beach is juz in front of resort. We'll definitely revisit Danand again.
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Réponse de l'établissement: Dear valued Guest,Thank you for taking the time to share your feedback about your recent stay at Pullman Danang Beach Resort. We are delighted to hear that you enjoyed your weekend getaway with us and appreciated the attentive service from the team from the fast and smooth check-in, the greet welcoming, the full in-room amenity as well as the high quality of breakfast.We would love to welcome you back in the near future and create another memorable experience for you.Sincerely,Tran Thi Minh Thao (Ms.)Guest Experience Manager
Kerris Jia Yi
Suite familiale
Séjour au janv. 2025
Entre amis
6 évaluation
10/10
Exceptionnel
Publiée le 25 fév. 2025
There is daily yoga class. Very pleasant hotel and attentive staff. The family suite is huge and comfortable. Attentive staff. There is shuttle bus to and fro Hoi An. Costing about 160k for a round trip per pax. It is very comfortable but timing a little inflexible. Pick up from hotel is 2.30pm and return is 3.30pm or 8.30pm. Would be better to use grab and cheaper too.
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Réponse de l'établissement: Dear Mr. K,Thank you very much for your kind comments,It is truly rewarding to know that you had a pleasant time at the hotel and enjoyed our Yoga class.We hope to have an opportunity to welcome you back to our hotel again soon!Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
Milly Lok
Chambre de luxe, avec vue sur la baie (lit queen size)
Séjour au déc. 2024
En famille
4 évaluation
10/10
Exceptionnel
Publiée le 20 janv. 2025
Best management and best service. My from Pullman is the best lady who gave us a lot of good advice in here, she is professional.
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Réponse de l'établissement: Dear Ms. Milly Lok, Thank you for taking a moment to share your experience and for recognizing our friendly staffs. I will share your comments with My. I am sure that this feedback will serve as an encouragement to her and all of our staff as we strive to continuously improve the quality of our services.I am pleased to see that you enjoyed your stay overall. We look forward to welcoming you back to Pullman Danang Beach resort in the future.Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
AtoZ8888
Chambre Supérieure (lits jumeaux)
Séjour au nov. 2024
En famille
3 évaluation
10/10
Exceptionnel
Publiée le 2 janv. 2025
we were upgraded to two bedroom suite with reasonable charge thanks to the manager who accomodated our booking mistake. the resort was so beautiful we cancelled our day trips and enjoyed the facilities and the beach. thanks for a great time and we will be back!
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Réponse de l'établissement: Dear valued Guest, Thank you for taking the time to review your experience at Pullman Danang Beach Resort. We value your feedback and are delighted to hear that you were pleased with the booking mistake handling from the front desk manager. We strive to ensure that our team members are trained in going above and beyond for all of our guests. Thank you again for your kind words! We look forward to welcoming you back to our beautiful resort.Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager
YAU KAI MAN
Chambre de luxe, avec vue sur la baie (lit queen size)
Séjour au nov. 2024
En famille
7 évaluation
8.5/10
Très bien
Publiée le 31 déc. 2024
15 mins from Da Nang Airport, very convenient to visitors, service was good and beautiful beach, while just a bit old and toilet flush is bad
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Réponse de l'établissement: Dear Mr. YAU KAI MAN, Thank you so much for your review and for chossing us to take care of you during your travels. We are so happy to hear that you enjoyed your stay here with us, especially with the convenience of being located to all things that count. Please rest assure that issue you had faced were discussing among management team and this is already put on "to do list" for maintain team. Mr. Yau, your feedback is very appreciated and hopefully your next visit will be a flawless one.Sincerely, Tran Thi Minh Thao (Ms.) Guest Experience Manager