Holiday Inn Express & Suites North Dallas at Preston, an IHG Hotel

L'hôtel est propre et le personnel est sympathique et rapide avec le service

L'emplacement était excellent pour nos besoins, à environ trois minutes du médecin que mon mari voyait. Il manquait quelques ampoules dans notre chambre, une dans la baignoire et une entre les lits, mais le réceptionniste a dit qu'ils allaient mettre à jour toutes les chambres avec de nouveaux appareils, meubles, etc. s'assurer qu'il y avait au moins une lumière allumée à chaque endroit. Le lit était très confortable, la télé était grande. Le petit-déjeuner, dans un grand espace, comprenait des yaourts, des céréales, des œufs brouillés, des pommes de terre pour le petit-déjeuner, des saucisses, des bananes et des pommes, des muffins, des crêpes et des brioches à la cannelle, ainsi que du jus, du lait et du café. La dame en charge du petit-déjeuner a gardé toutes les sélections réapprovisionnées. Il y a une piscine intérieure, mais nous n'y sommes pas allés donc je ne peux pas en parler. Nous y retournerons certainement si nous avons besoin d'être dans cet endroit.

Ma petite amie et moi avons séjourné dans cet hôtel 4 fois pour des raisons de commodité mais la dernière fois était la dernière fois que nous y séjournerons. La chambre était Sale. J'ai trouvé des boucles de fruits et des coupures d'ongles d'orteil entre le matelas et le cadre du lit

Daniel was of amazing assistance at the check in process. He assisted us and made our stay comfortable.

WOW!!! Such a nice clean, calm, quiet, and peaceful clean environment! Especially at night. I felt like I was on a island of its own. Even walking to my car at night felt peaceful and serene… I’m definitely staying another night!

I liked the location of this hotel, right off a main highway so it was very convenient. Also the staff was nice and the continental breakfast was decent. I couldn’t connect to the internet and had to call their 800 number, but they fixed the issue. My only complaints were that: the walls were thin, including the ceiling wall, you could hear every footstep; the bathroom lights were super bright but the rest of the room lights were super dim so morning grooming was tricky; and the shower floor was pretty slanted and the drain was very… unusual. But it was very affordable so all in all I’d recommend this place

The people at the front desk were so kind. Everything at the facility was so clean. My kids loved the swimming pool so much. The parking is very close to the elevator and room. The food was very good and they have nice tables to sit .

Room is clean Good service Nice breakfast Would stay again on next trip Good location

To start off, the one way road to get there is a pain in a half, not to mention trying to pull out and can't hardly see if cars are coming because the view is blocked by trees. My wife and I checked in and first thing we wanted to do was go to the jacuzzi. We go in our room first and go in the bathroom and there was a used hand towel above the shower head and the whole "updated" shower stall was full of mold in all the crevices and there was a little puddle of water on the floor. We went to the pool area and come to find out the jacuzzi was filled up with cement and there was no longer a jacuzzi. I hop in the water and its freezing cold and was in there for 5 minutes and couldn't stop shivering. My wife looks around and points out all the black mold on the ceiling and walls. The only fresh air is the little door they have open and the 15 windows are just for look and don't open so it smelt so chemically in there that our pool session only lasted 5 minutes. There was so much dust on the blades of the ceiling fan and the bulb didn't work for that. One of the towels had a dark stain that looked like poop or something and there were stains on the pillow cases and blankets. IF THEY HAVE STAINS, THROW THEM AWAY IF YOU CAN'T GET THEM OUT! I have pictures and I've tried to upload them but nothing happens when I hit submit. I've tried changing format from PNG to JPEG and doesn't seem to work.