Avis : Holiday Inn Express Dangdong City Center, an IHG Hotel

Réponse de l'établissement: Bonjour cher invité, merci d'être resté ! En tant que marque hôtelière de milieu de gamme au sein d'InterContinental Hotels Group, nous offrons aux voyageurs d'affaires et de loisirs du monde entier une expérience de voyage simple et intelligente avec un excellent rapport qualité-prix. Nous créons avec soin des chambres simples et élégantes avec des équipements complets mais pas superflus. Nous sélectionnons des lits de haute qualité et des oreillers doubles moelleux et durs, des installations de bain rafraîchissantes, un petit-déjeuner nutritif, une blanchisserie en libre-service, un parking gratuit, etc., ainsi que service de majordome attentionné. Vous vous sentez à l'aise, chaleureux et à l'aise pendant votre séjour. Nous examinerons attentivement vos suggestions en matière de restauration et attendons sincèrement votre visite. Je vous souhaite un agréable voyage ! Équipe de soins à la clientèle de Holiday Inn Express

Réponse de l'établissement: Dear Guest, thank you for choosing to stay at Holiday Inn Express Dandong City Center and taking the time to share your valuable feedback. We are delighted to hear that you found our location convenient with its proximity to the High Express Station, and that you enjoyed the local taste and variety of our breakfast offerings. It’s also wonderful to know that your stay on the highest floor provided a peaceful experience. We appreciate your understanding regarding the absence of a refrigerator, and we’re truly grateful for your kind words about our service. Your positive experience is our greatest motivation, and we’re honored by your intention to visit us again. Your feedback is incredibly important to us as it helps us continuously improve. We look forward to welcoming you back for another pleasant stay at Holiday Inn Express Dandong City Center. Wishing you all the best until we meet again! IHG Social Listening Team

Réponse de l'établissement: Dear Guest！Thank you for choosing Holiday Inn Express Dandong City Center and taking the time to share your wonderful experience with us! We are delighted to hear that you found our location convenient and enjoyed great value during your stay. Your kind words about being the best hotel in Dandong truly motivate our team to maintain high standards. It’s our pleasure to contribute to your memorable trip, and we can’t wait to welcome you back for another exceptional stay in the future! IHG Social Listening Team

Réponse de l'établissement: Dear guest, thank you for staying at Holiday Inn Express Dandong City Center. I am glad that the spacious, comfortable, clean and tidy guest room can make you feel at ease. We have taken note of your suggestion that the guest room facilities are slightly outdated and international breakfast options are limited. We will continue to improve in the future. The hotel is conveniently located, allowing you to travel by car to major attractions in Dandong and easily appreciate the unique charm of this city. We will continue to improve the quality in all aspects and look forward to providing you with a more comprehensive stay experience next time. Welcome to visit again. Wishing you a pleasant journey. IHG Social Listening Team

Réponse de l'établissement: Dear Guest. Thank you for choosing to stay at Holiday Inn Express Dandong City Center and taking the time to share your wonderful experience with us. We are truly delighted to hear that your short trip was made memorable by our team's efforts, from the room upgrade and complimentary apples to the kindness shown during the thunderstorm. It brings us great joy to know that you appreciated the modern bathroom, spacious bed, and delicious breakfast with its variety of dishes. Your kind words about our staff’s hospitality mean the world to us, as we strive to create warm and thoughtful experiences for every guest. Your feedback reinforces our commitment to excellence, and we will continue to share such positive encouragement with our team. It was our pleasure to host you, and we sincerely hope to welcome you back for another outstanding stay at our hotel in the future. Wishing you many more pleasant travels ahead! IHG Social Listening Team

Réponse de l'établissement: Dear Guest,thank you for choosing to stay at Holiday Inn Express Dandong City Center and sharing your feedback. We appreciate your mention about the cleanliness and maintenance. Regarding the check-in count, we have noted your comment and will review our procedures to ensure a smoother experience for future guests. Your input is valuable to us, and we hope to welcome you back for an even better stay. IHG Social Listening Team

Réponse de l'établissement: Dear guest, thank you for staying at our hotel. As a member of the IHG, we are committed to creating a pleasant travel experience for every guest. We have an excellent location, clean and tidy guest rooms, a comfortable and elegant environment, complete supporting facilities, warm and thoughtful service, free nutritious breakfast and various value-added services during your stay, all of which bring an excellent experience to our guests. We look forward to serving you again. Wish you a pleasant journey! IHG Social Listening Team

Réponse de l'établissement: Dear guests! Thank you for staying at Holiday Inn Express Dandong City Center.We are very happy to see that you have had a pleasant stay here. It is an honor to provide you with a convenient and comfortable accommodation experience. We follow the brand concept of Holiday Inn Express and have always been committed to providing sincere and thoughtful service to every guest, so that everyone can enjoy the simple and wise travel experience provided by the hotel. We have a unique location, located southwest of the intersection of Qijing Street and Wuwei Road, adjacent to Dandong Railway Station. You can walk to the main leisure attractions in Dandong, such as the Yalu River Broken Bridge, the Korean War Memorial Hall, Jinjiangshan Park, and Andong Old Street, allowing you to easily appreciate the unique charm of this city.Looking forward to your next visit and wishing you a pleasant journey!IHG Social Listening Team

Réponse de l'établissement: Dear guest, thank you very much for your affirmation of all aspects of the Holiday Inn Express Dandong City Center! We adhere to the great vision of Intercontinental Hotels Group, with "service first, home at home" always running through the entire process of our work. Our colleagues always observe carefully and maintain a keen sense of touch to meet the needs of guests, creating an unexpected and perfect experience for you when you need it most. Regarding breakfast, thank you very much for your suggestions. We will provide feedback and communication with the catering team regarding the needs of our guests, constantly changing the variety and taste of breakfast. We will continue to improve the quality of service and treat every customer with a more caring and professional attitude. Looking forward to your next visit and wishing you a pleasant journey. IHG Social Listening Team

Réponse de l'établissement: Dear guest! Thank you for staying at the Holiday Inn Express Dandong City Center.We provide simple and intelligent travel experiences for business and leisure travelers around the world at affordable prices and quality. We have an excellent management team and well-trained staff service, committed to providing every guest with a pleasant physical and mental living environment. From the perspective of guests, we strive to create a clean, refreshing, and comfortable environment, with warm, considerate, and efficient service, so that your stay is not only a good resting place, but more importantly, a real experience of being at home. Our guest room adopts hollow double-layer soundproof glass, specially thickened solid wood doors, and soundproof door seals to isolate noise. We apologize that the effect did not meet your ideal requirements. If you have light sleep or feel that the surrounding environment or facilities are affecting your sleep, you can contact the staff in a timely manner. We will try our best to adjust to a quieter room according to the room condition. Meanwhile, we have also prepared free earplugs that you can collect at the front desk. In our future work, we will continue to improve and win the trust and support of customers with higher quality services. Looking forward to your next visit and wishing you a pleasant journey.IHG Social Listening Team

Réponse de l'établissement: 親愛的客人，感謝您入住丹東中心智選假日酒店。小智始終把 “服務至上” 當成成長的基石，工作人員無論在過道、電梯還是前台，都會以笑臉相迎、熱情接待，還會主動關注您的需求，為您提供便捷的居住支持，力求讓您感受到賓至如歸的温暖。早餐方面，小智準備了品種豐富且品質不錯的餐品，從多樣選擇中為您補充能量，開啟活力滿滿的一天。性價比上，小智以優質的服務、豐富的早餐搭配貼合需求的居住體驗，讓您在入住中感受到物有所值的貼心與實在。期待您的下次入住，祝您生活愉快。智選假日賓客關懷團隊

Réponse de l'établissement: 尊敬的客人您好，感謝您選擇入住丹東中心智選假日酒店，並抽出寶貴時間分享您的入住體驗！我們很高興得知您對前廳服務的認可，這對我們是莫大的鼓勵。關於您提出的洗衣設備改進建議，我們已詳細記錄並會認真評估可行性，包括增設自動加液器和優化衣物處理流程。您提到的衣物護理注意事項非常專業，我們會將此建議納入洗衣房操作指南的優化考量中。再次感謝您如此細緻的反饋，這將對提升未來客人的入住體驗很有幫助。期待能有機會再次為您提供更完善的服務！智選假日賓客關懷團隊

Réponse de l'établissement: 尊敬的客人您好，感謝您選擇入住丹東中心智選假日酒店，並抽出寶貴時間分享如此詳盡的入住體驗！我們非常高興得知您對清晨提前入住的安排、客房清潔服務以及智能馬桶等設施感到滿意，您的肯定是對我們服務團隊最大的鼓勵。關於早餐增加當地特色的建議已詳細記錄，這將幫助我們更好地呈現丹東美食文化。同時很高興您注意到自助洗衣房和健身房的使用便利性，以及酒店優越的地理位置為出行帶來的便捷體驗。我們始終致力於為客人提供超越期待的服務，您的認可讓我們倍感欣慰。期待在您下次造訪丹東時，能再次為您提供温馨舒適的住宿體驗。祝您旅途愉快！智選假日賓客關懷團隊

Réponse de l'établissement: 尊敬的客人您好，感謝您選擇入住丹東中心智選假日酒店，並抽出寶貴時間分享您的入住體驗！我們很高興得知您對酒店的位置、升級房間以及前台服務感到滿意，特別是戴女士的貼心服務讓您印象深刻。關於您提到的大堂飲品建議，我們已記錄下來並將認真考慮您的意見，努力為客人提供更完善的入住體驗。再次感謝您的反饋，期待未來能繼續為您帶來更舒適的住宿服務！智選假日賓客關懷團隊