Dream Inn Apartments - Burj Views

From start to finish unprofessional service. 2 room apartment things broken and not working they blame customers for. Rude. They have an agent waiting for you to collect more money on arrival but no one is around when u need them .. promise you the world but just a shambles. DO NOT EXPECT A REFUND ON DEPOSIT!! Scammers

management is not on site, which means it's hard to contact the landlord. The fridge didn't work and they gave us an appointment to fix it and didn't come, as promised, 3 times. After a discussion with the landlord, Malik Jawad, he promised a 20% refund and they never acted on this. Also, the toilet leaks water from the wall — the ground is always wet. Pillows were not good quality. The hairdryer has the incorrect plug from a different country, which is not at all used in the UAE. The wifi password was also not given to us, leaving us needing to contact Malik about the password, and therefore having the first few hours that we didn't come without wifi. In addition, only one key was given to the apartment. Overall, while the location of the apartment is good, the service is most certainly not and the room has many issues with it, making it a headache to live in, even for my short, 5-night long visit. Furthermore, if your flight arrives early, before the checkin opens, you will have to book the night before your stay to ensure an early checkin. I wouldn't recommend staying with Dream-inn.

This was the worst experience in all of our years of travel. Dream Inn is an agency renting apartments for apartment owners. The apartments as beautiful as they are very poorly maintained. No service, no one to talk to for any requests or problem solving. We had 2 bath towels and 1 hand towel for 2 people for 4 days, No rubber bath mats in a slick marble tub. Accident ready to happen. If I could give them less then one star, I would. DO NOT BOOK WITH THIS OUTFIT

Like the previous review, these guys are bandits. I arranged a 3mth stay then I asked to see if I could extend the stay for another 3mth. We agreed on the further 3 mth 15k Dec- 14k Jan & 12.5k Feb. Then 4weeks later I was told to vacate the apartment on December 4th. The landlord then came back saying he wanted 17.5k for December and the same for Jan. I didn’t want to agree it but I like the apartment, literally just after agreeing to this they came saying the land lord changed his mind and now wants 60k upfront for 3mths.. DON’T USE THESE BANDITS.. make sure you get everything in writing, that was my mistake, which they should of done on behalf of me.

I would never book with this company again!! Booked a property on Dubai marina and payed in full in august. To then get an email the day before my flight to say my booking had cancelled! They had nothing else in the building that we originally booked the only other property they had was over 30mins away from original- booking! Then we asked for a full refund & they said it would take over 7 days to get back to us. This has absolutely ruined our holiday as we have been unable to book another property!!

I would steer clear of any apartments from dreams inn Dubai! I booked a family holiday in an apartment 8months before as bookings were going fast and now 3months before my booking they cancelled to book someone else in during those dates as they’re staying for an extra 2 nights. This was all done through Airbnb! Asked them why and their reply was it’s out of their hands, and never bothered responding again. I’ve had to pay £500 more for accommodation in downtown Dubai because of them.