Les Jardins de Villa Maroc

Best stay i have ever had at a hotel/resort. I had all the names of The staff written down but unfortunately I lost it. Very nice staff, good service, amazing food. But a breakfast buffet would be nice!

Our four-day stay at Les Jardins de Villa Maroc was underwhelming, particularly given the cost. The hotel's appearance was as beautiful as advertised on Instagram, but several aspects of our stay did not meet expectations. We were provided only one bottle of water for the entire stay, with no refills, despite the ongoing heat. The room lacked basic amenities like tea or coffee, and the minimal water supply was not replenished. Breakfast was disappointing with missing menu items and additional charges for water, which should have been included. A spoiled yogurt served at breakfast was not replaced, and the staff dismissed our concerns, citing the heat as an excuse. Lunch did not deliver value for money, being overly expensive for what was offered. The room was generally fine, though the shower had very limited hot water. Dealing with the hotel management was frustrating. I had difficulties obtaining an invoice, which required multiple corrections and took 30 minutes to finalize. The manager was dismissive when we raised issues about the water supply, suggesting we should have simply asked for more. His responses to our concerns were unhelpful, and he did not take responsibility for the problems we encountered. Overall, the lack of attentive service and poor management response significantly impacted our experience. This hotel did not live up to its promises or price point, making it hard to recommend.

Les Jardins de Villa Maroc is a little piece of heaven on the road to Essaouira. From the tranquil setting to the cool, comfortable and elegant interiors of the dome-houses, Les Jardins is the perfect place for couples or for groups of friends to kick-back and relax. The staff are friendly, attentive (but not overbearing) and beyond helpful. The traditional food - whether breakfast, lunch or dinner - was outstanding and plentiful. The pool provided a refreshing antidote to the heat of the day and the area around the pool offered shady places to eat, or to relax with a mint tea and a book or an evening cocktail or glass of wine. Do try a yoga class, massage or traditional Hammam while you are there - they are all superb! All in all, a gem of a place to stay!