Hotel Derby MERODE

Les avantages de l'hôtel sont son emplacement. Proche des transports, cafés, magasins, attractions. Personnel poli. Lits confortables dans la chambre. Petit déjeuner pour 9 euros. Nombre suffisant de serviettes. Inconvénients : odeur de cigarette dans la ventilation, couvre-lit taché, une prise dans la chambre, pas de chauffage, la chambre était froide (octobre quand même).

À proximité de la gare, les principales attractions touristiques sont facilement accessibles en métro. De plus, il y a un restaurant à côté, donc l'emplacement est très bon. Cependant, les murs étaient fins, donc je n'ai pas pu passer une bonne nuit de sommeil à cause des bruits forts des voisins qui allaient et venaient et du ménage à l'étage supérieur à 8 heures du matin.

Pour les prix bruxellois et ce que c'est, c'est pas mal. Pourrait être amélioré mais pratique

Cet hôtel peut être considéré comme l'un des rares hôtels très satisfaisants de tout mon voyage en Europe. La gare est en bas de l'hôtel. Le transport est très pratique. Il n'est qu'à quelques arrêts de la place de Bruxelles. Il y a de nombreux restaurants en bas. , les transports et la nourriture et les boissons sont très pratiques, et le plus important est que la chambre dispose d'un balcon. Le paysage depuis la fenêtre est vraiment magnifique et le service de la réception est également très bon. Bien qu'il soit obligatoire de rendre les clés à la réception lorsque l'on sort jouer, mais en fait la sécurité n'a pas d'importance.Si j'ai l'occasion d'aller à nouveau à Bruxelles, j'y retournerai

Chambre abordable, dans l'ensemble c'est bien, la circulation est très pratique, il y a une station de métro en bas, réception ouverte 24h/24, on ne peut pas sortir la clé de l'hôtel, il faut demander à la réception à chaque fois, le la fenêtre est un peu petite, tout le reste est bon👍

Room clean. Very dated but was OK as we didn't spent alot of time in it. But I would suggest increasing power sockets as there was only one and adding a air-conditioning unit. Didn't sleep both nights due to heat. Had 6 cold showers during night.

In short, a dump for €170 per night (regardless of the rate they advertise). Long version: I checked into a 5th floor room at just after 2pm in mid-October. The only window, which opened to the roof, was open and it was about 10C outside and maybe 15C in the room - too cold to be comfortable. I noticed the smell of sewage. I’m tall, so I looked out the open roof window and could see a sewer roof vent about one meter from the open window. I immediately closed the window and turned on the radiator to “4” (full on) to warm the room up. 15 minutes after, I could smell mold or mildew in the room, possibly from the carpet - hence the open window. I attempted to work on my laptop but the Wi-Fi dropped out every 10-15 minutes. I tried 4 different Wi-Fi’s in the hotel and had the same problems. After 30 minutes, I checked the radiator - stone cold. I went back to the front desk and described the Wi-Fi problem. Response - “nothing I can do but I called the IT guy.” Fair enough. I asked about there being no heat in the room. Response “ give it an hour or two.” I left to explore a bit and had dinner. I returned at 8pm. Different guy at the front desk. Still no Wi-Fi with a stable connection. Still no room heat, and it was getting colder outside and in the room. I went back to the front desk. Responses were “I’ll get the IT guy to fix the Wi-Fi” and “give the radiator an hour or two to warm up”. I replied that I had given the radiator over 4 hours to warm up and the supply lines to the radiator were cold. I asked to be moved to a room with heat and and he said “nothing I can do”. I asked for them to check the furnace and they had nobody who could do that. Perhaps heat was out for the entire hotel and they were still booking and charging rooms on a cold October day. Who knows? I checked out (or attempted to) at 10 pm same day and requested a full refund. They had charged me a full three nights stay immediately upon check-in for a dingy, smelly hotel room without heat in late Autumn. In the end, they refused to refund any of the stay despite not being able to provide a heated room in mid-October in Brussels. What a dump. Save your money. There is a decent hotel 3 blocks away with both Wi-Fi and working room heat.