Hôtel familial Hôtels à Comte de Montgomery

Let me start by saying, I've never written a review. I fully understand travel experiences come with unanticipated hiccups, and I never set high expectations for the sole purpose of avoiding being disappointed if things don't turn out the way I had hope/planned. I truly don't even know where to begin with this disaster of a ”resort”. I was so excited to bring my 14 year old son here for his Spring Break. As a result of staying here, I will NEVER stay at another Margaritaville property in my life, and I will be sure to spread the word to friends. Let's start with the aesthetics - The property is OLD and is in desperate need of a remodel. I'm not sure what year this was built, however, it was very dated and felt like I was sent back to 1992. The room itself was clean, however, the vents were full of visible dust, and the balcony was FILTHY - I wouldn't even walk out there. The amount of bugs on the balconies was a deterrent within itself, and by opening the sliding glass door that would just be an invitation for them to enter. Valet and Reception are both a joke - NO ONE ever answers the phones. I had so much stuff with us and as a single mom, I needed the help. When I finally went down to ask Valet for a cart I was told none were available (both on arrival and checkout). This was after seeing many other families with carts throughout our stay. I gave my feedback at check out and the front desk girl just said ”sorry you are disappointed.” THE FOOD!! This was quite possible the most horrible part of this entire disaster. The only edible entrees are the chicken tenders and the turkey wrap (poolside). The Landshark restaurant was beyond terrible - both service and food. The restaurants are so grossly understaffed. After waiting 45 minutes for a table at Landshark, and commenting that plenty empty tables were visible, they finally sat the 2 of us. The queso came out cold, so I asked if they could warm it. I checked on it twice after I sent it back, and it finally came out at the very end of our meal as I was getting the check - NO ONE offered to remove it from the check. Our entrees were beyond disgusting, and I couldn't even eat my shrimp tacos that literally had shrimp, cold shredded cheese and a cold tortilla. That's IT. The cafe inside the hotel across from the elevators has equally disgusting food. We ordered pizzas the first night and threw them both out. I door dashed all our meals after eating in all 3 restaurants on property and being equally disgusted with each of them. Poolside - this was probably the most enjoyable experience - despite the food app not working, minimal staff to take orders, and the $18 mixed drinks that were in the smallest plastic cups I've ever seen. Food was brought in a to go box and cheap plastic bag. Boat Rentals - we rented a motorized stand up paddle board that died 10 minutes after we got out into the lake. Had to be rescued. Elevators - this pr

La location est bonne, l'hôtel est en bonne forme. Le personnel est ami mais manque dans une formation. Par exemple , J'ai notifié au bureau frontal que le téléphone en chambre n'a pas fonctionné. Ils n'ont rien fait pour corriger le problème jusqu'à ce que je me plaignais environ 6 heures plus tard. La jeune dame du bureau frontal n'avait aucune idée de comment se connecter à l'internet et m'a donné de mauvaises informations au lieu de me mettre en contact avec quelqu'un qui savait ce qu'ils faisaient. J'ai perdu 30 minutes de mon temps et j'ai dû me rendre compte que j'avais été mal informé. Mais ici le vrai kicker: L'hôtel est situé dans un grand parking ******. Wal-Mart, banque, restaurants, stations de service, et beaucoup plus. Mais si vous voulez parker à l'hôtel au lieu de 100 pieds environ dans le lot de porcs de la fabrique *****, ils facturent $10.00. Ce tarif n'a pas été révélé jusqu'à mon arrivée. Je ne m'occupe pas des personnes déloyales et ce sera mon dernier séjour. (Par ailleurs, j'ai probablement passé environ 300 nuits et Springhill Suites, Fairfield Inn et Courtyard propriétés. Dishonest a maintenant perdu Marriott un ancien client loyal. Et ne pas utiliser la piscine -- c'était froid.

Nous avons séjourné 3 nuits en ayant obtenu un excellent tarif avec Priceline. L’hôtel est dans un quartier moderne mixte ( logements, bureaux et centre commercial) avec une rivière au pied de ce dernier. L’environnement est très agréable. La chambre était propre, moderne et spacieuse avec une belle vue. Pour se garer aucun problème, on peut se garer dans la rue résidentielle à proximité sans frais, ou dans le parking en face qui est uniquement payant entre 16h et 21h30 ou sur le parking du centre commercial. On se trouve à 30 minutes du centre de Houston mais le réseau routier au Texas est excellent, la distance n’est pas un problème. La piscine extérieur est chauffé avec un brasero mais il n’y a pas de jacuzzi. Il y a également un Starbucks dans l hôtel. Si vous obtenez un bon prix, je vous recommande ce magnifique établissement.

Nous avons passé un bon moment!! Cet hôtel a le meilleur emplacement !!! Nous n'avons jamais eu à conduire n'importe où. . Nous ne sommes pas allés au cinéma mais c'est juste de l'autre côté de la rue ! La chambre avait une vue magnifique et était très propre ! Nous avons été autorisés à nous enregistrer 2 heures plus tôt et le personnel était super !!! Nous reviendrons certainement !!!!

Well kept hotel in a terrific location. Our suite was big and comfortable. A big thank you to Lee Lawson, a supervisor at the hotel who I observed to be helpful and very friendly, even while working over Christmas. Marriott could use more staff like him. I am perplexed by some of the reviews and question whether there might be a mix up with another Residence Inn within a mile in location. Having stayed in both hotels, it seems this is the nicer and updated of the two. But our stay in the other Residence Inn was several years ago. I highly recommend the Residence Inn Market Street.