Évaluations de Mercure Queenstown Resort

When I was taking a shower on the first day, I found that the shower gel provided by the hotel was in an empty bottle. I left at nine o'clock the next morning and put up a sign saying that the room needed to be cleaned. As a result, when I came back at three o'clock in the afternoon, the room was still not clean. I have stayed in so many hotels, but this is the first time I have encountered such poor service in a hotel.

Amazing room view. Good facilities and very quiet surroundings.

Great experience here!! If we have a chance to Queenstown , this hotel is my first choice.

Room was very stinky and we were told we were upgraded but we werent. Buffet was very limited too

Lovely lake view from the room and hotel terrace. Queenstown stay become even pleasant with this location. Friendly staffs, bar menu drinks and breakfast was awesome. Its 10/10 place to be , adding sugar on top for Queenstown city

Had a great time staying at this hotel, the view is unbeatable! Room service, amenities, and location was great! Staff are awesome, our room was bumped up for free!!

the view was amazing and the location is very convenient when u have a car.

You could definitely find a better one with the same price.

Big room Clean Goid view

酒店在羊齒山上，可以欣賞瓦卡蒂普湖的優美風光，適合自駕前往，酒店可以免費停車。開車去皇后鎮繁華的地方也就幾分鐘。 房間設施齊全，衞生也比較滿意，就是早餐略顯簡單了點。 性價比可以，帶娃出行總體比較滿意！

訂的是湖景大床房，預訂的圖片是有個大窗户的，結果第一晚去到給的是圖一的房間…… 去爭取了一番後，第二晚終於給了一個與圖片相符的房間…… 還有check in把我名字弄錯了另一個人，差點給了我另一個人的房，收費零食吧零食不全等問題… 我覺得有個評論説得很對，除了有湖景，別的設施都跟快捷酒店一致…同等價位比他好的太多了

酒店在山上，整體風景絕了，酒店設施也還可以，比較乾淨整潔，酒店早餐品種比較少，可能春節期間去的，有點貴，平時的價格還是很不錯的，再次説明風景真的絕

酒店很不錯，絕對的湖景山景房，房間也大，衞生也乾淨 進入酒店很有安全感，一定要在酒店的餐廳吃飯，景色一級棒

酒店房間還算比較寬敞，有兩張大床，兩大兩小睡的很舒服，窗户外面景色非常的漂亮，躺在床上就可以好好欣賞