Innside Frankfurt Eurotheum

Das Zimmer war sehr gut. Die Badewanne Highlight des Zimmers. Mini Bar stande das es gratis ist wuede am Ende jedoch abgezogen. Ansonsten sehr cooles Zimmer

Das Hotel besticht durch die Aussicht auf die Frankfurter Skyline. Die Ausstattung ist funktional, könnte aber ein Update vertragen. Die gebuchte Kategorie war „Villa“ und hier ist das Highlight die in den Schlafbereich integrierte freistehende Badewanne vor der Fensterfront.

Fantastic views blighted by terrible staff. Been staying here on business for 15 years amd was turned away from the bar tonight by nothing more than ***** on the door who took a dislike to my colleague! Will never come here again. Disgraceful trea**ent of loyal customers.

The rooms are clean, but have a rather strange layout which means it is quite a detour to get to the bothroom. The hotel rooms and corridor feel a little tired, but the place is clean. What makes all the difference is the stunning views. From your room and the breakfast area too. Reception is on the 22nd floor and you take this glass elevator to get there, which is really nice. The hotel is just a stone's throw from the subway, which takes you all the way to/from the airport in about 15-20mins for EUR 5.80. Overall a great choice if you're staying in the area.

We were supposed to stay here for one night. It was supposed to be one of the nicer hotels we booked for our trip in germany. Sadly, the day we were supposed to arrive in Frankfurt, we got stuck in Munich in a snowstorm that blocked all roads, trains and the airport and even though we had train tickets we couldn't go. We called and sent the hotel an email expressing and stressing the fact we were stranded in Munich, and we couldn't arrive that day, asking for a waiver on the 90% cancellation fee, but they refused. We even asked for a chance to postpone the stay, as we knew we would get to frankfurt once the trains will be back, but they had no interest in rebooking or helping in any way, no flexibility what-so-ever. This of course is on top of the 1) the train ticket for a train that was canceled, 2) a last minute hotel in Munich we had to book 3) the cost of changing our flight. The representatives in the hotel office were rude, unhelpful, and had no desire to be helpful. I would avoid booking with such a hotel, cause once you run into some trouble, they are not likely to accomodate or try to help...

Here for a business trip - Was not sure what to expect when we walk in cramped reception which was high up in a office block - but the rooms very very clean and specious with great facilities including a kitchenet. Breakfast was really good. Very close to all the amenities a short taxi ride to the conference centre Overall it was excellent and would recommend it.

My stay at Innside Melia Frankfurt was adequate, the staff tried to be kind. Reasonable location, comfortable bed. Cheap breakfast ingredients. I am most irritated by the fact that the security deposit on my room has still not been released notwithstanding I received no additional services and checked out some days ago. The Hotel is not responding to my request for confirmation that the deposit has been voided.

They have got this panoramic view, but everything else is a nigh**are. The room was dirty, with dust all over the place; but this is not the worst part. When showering, one could literally smell sewage. But then, I found out that toilets are clogged, so I wonder how much filth comes into the shower. Moreover, most of the bulbs either missing or not working and the coffee machine was not functional. I tried to call reception but they do not anwser, either using the room phone or even using the external line in via mobile, so I had to come down to complain, just to discover how rude and unhelpful the staff are. I explained it all to this guy in reception and told him that I will be complaining, but his words were: "just write that I am the worst person in the world". I don't know if he finds that amusing, but I suppose I can share his wish with the world. The thing is that the world doesn't really care about him. People only care about sleeping in a clean room help when things go wrong; not showering in the filth again and actually not even taking the risk of ending up in the filth in the first place. So, there is the view but a hotel is not about the view. This place is very badly maintained (and the staff seem to be having a laugh about it) and that is real shame.

The view is amazing and the location is great. Near shops and restaurants good if you want to go out at night for dinner. Room super clean and again the view is priceless. Will definitely return and totally recommend.