Premier Inn Skipton North (Gargrave)

Stayed here for 3 nights last week (29 Apr - 02 May) and thoroughly enjoyed it. The staff were really friendly, the room was clean and tidy, the location was ideal for our needs. Have 'The Anchor' inn next door which is ideal. The room had a great view over to the canal which was great.

The most uncomfortable sleep ever window won’t open and AC rubbish WiFi none Existent truly awful stay … we requested an accessible room on the ground floor we Were allocated room on ground floor but quite a walk for my husband? …. food at the adjoining restaurant looked shabby dirty tables so we chose not to eat there

Hotel room was clean and comfortable. It was let down by the food. We are still awaiting the refund for the continental breakfast.

We stayed one night in Gargrave a few miles outside Skipton in picturesque location near pretty canal walk. Staff were very helpful and friendly. Ample car parking and a great breskfast - cooked to order which we prefer to help yourself cooked breakfast. Continental selection was great too, with ample selection and especially fresh pastries. Only down side for us was the smaller than usual room size- adequate but not what we expected after staying in other Premier Inns with more spacious rooms... also windows were non opening so needed air conditioning on to keep room cool... which was quite noisy.

This was our 3rd visit to this hotel, good hotel in a lovely quiet area, ideal for a relaxing couple of days away, Staff always welcoming although if you arrive before 3pm it's £10 fee which we did not know about the first time as other hotels we have used if we have been maybe 30 mins early but a room is ready they will book you in so if anything this is the only minus for the hotel everything else absolutely spot on

Had such an amazing stay at this hotel great service all the staff are very friendly and helpful big shout out to Tania the receptionist who sorted my bed out for me and really made me smile the restaurant next door which is part of the hotel is also really great amazing food and drinks with a lovely breakfast in the mornings

Had an issue with a damp smell in our room and the staff could not have been more kind, helpful and accommodating in resolving it. Thank you so much to the wonderful Jenny on reception and the lovely manager who helped us out the next day too (sorry, forgot her name). Sorry too that it's taken so long. Hope this puts a smile on your faces. X

I stay in Premier Inns across the country all of the time. The last time I was at Gargrave was 2014 I am guessing and was surprised and disappointed to see that this hotel has not been refurbished. I cannot fault the check in staff, they were exceptionally friendly and helpful and Nicola helped me with an important request concerning my booking but I did mention to one of them how come this hotel has not been refurbished like the others. I will list the faults. And these are faults as I stay at many Premier Inns from Dunfermline to Hayle, from London Edgware to Burnley. Firstly the smell of the room when you enter is awful, a musty, damp (maybe tobacco) smell. The bathroom is dated, the mirror needs replacing and the joints are grime filled. The TV has very limited channels and the guide doesn't work because the clock has not been set. The fan in the bathroom is incredibly noisy to the extent I had to take a bath with the light out. The spare pillows I could not use as there was no seal on them which there should have been and I guess they had not been replaced by the way they were in the pouch. The sofa bed which thankfully I had no other guest to use was absolutely awful. It was dilapidated and in need of replacing and I would never sleep on it. The windows had condensation and wet on them, the carpet needed replacing. Bear in mind, I will say it again, I 'know' what a Premier Inn room should be like. For example you can tell how old a Premier Inn room is like if it is pre-card slot for the electric to work. This is way before then. Why on earth has this hotel not been refurbished ?? I stopped using Travelodge in the early 2000s because they became so ran down and unfortunately this hotel was on par with one of those. It's such a shame and really quite annoying as the staff are a gem here and it's location was very good for me but I just don't feel I could stay here again because of the state of the rooms. I do feel I want to take this matter further so will be emailing Premier Inn to ask them when this hotel will be updated. Parking excellent by the way, lots of spaces

Friendly staff but seemed inexperienced and didn’t seem familiar with the technology. The bed is comfortable but the heating/ air conditioning was erratic and noisy. The free WiFi is unusable premium Wi-Fi is supposed to be available for a fee but although I paid for it I could not access it and was told by staff that this always happens! I asked for a refund but have not yet received it