Due to a family emergency we needed to move our trip, I spoke with the folks Hallstat Hideaway (Silke) and explained the situation, that not only were we unable to come to Hallstat, but we had to cancel our entire trip from Ireland to Vienna. I did not expect a refund obviously, but asked if we could do another date and we would pay any price difference. I was told in about 2 lines that no sorry we are not giving you a refund and we don't have to give you another date. I will obviously not be spending a further another 400+ euro at this place again, and I'll tell as many folks as possible not to visit also. Folks here do not care. Had the person who responded had even pretended to care, I might not be as disappointed.
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