Avis : Hutton Central Hotel

Réponse de l'établissement: Hi Karta. Thank you for taking the time to share your stay experience. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. We would like to assure you that these are isolated cases and are not indicative of our usual service standards. We do hope you will give us another opportunity to change the impression you have of us. Once again, thank you for your valued patronage. We look forward to welcoming you back soon for a further improved stay experience. Yours sincerely The Management.

Réponse de l'établissement: Hi Matty. Thank you for your positive feedback and glad that you have enjoyed your stay. It is a great honor for us to be chosen among the many hotels and residences available.Look forward to your return stay in future. The Management.

Réponse de l'établissement: Dear M/M Metta ,Thank you for sharing your feedback with us, which gives us the opportunity to continually improve our service standards and enhance our guests' experience. We are glad that overall, you are happy with your stay Please be assured that the areas highlighted in the review would be improved further. We hope that we will have an opportunity to welcome you back to our hotel soon. Best Regards ,Grace Wong PHC Hotels

Réponse de l'établissement: Warmest Greetings from Penang Hotel Collection! Thank you for your review. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. Best regards, Grace WongPHC Hotel Team

Réponse de l'établissement: Dear Guest,Thank you for sharing your feedback with us, which gives us the opportunity to continually improve our service standards and enhance our guests' experience. We are glad that overall, you are happy with your stay Please be assured that the areas highlighted in the review would be improved further. We hope that we will have an opportunity to welcome you back to our hotel soon. Best Regards , Grace Wong PHC Hotels

Réponse de l'établissement: hi Sir/Madam. Thank you for taking your time to share your experience. We are glad to know that you enjoyed your experience with us in Penang and your feedback served as an encouragement to all our staff as we strive to continuously improve the quality of our services. We appreciate you sharing your feedback and it is our hope to have the opportunity to welcome you back soon. The Management.

Réponse de l'établissement: Warmest Greetings from Penang Hotel Collection!Thank you for staying at PHC Hotels and taking your time writing us a review. Glad to hear that you are having a pleasant stay recently. Indeed we will continue to make an improvement and provide the best services to all of our valued customer. We hope there is a pleasure on welcoming you back again next time.Kind Regards Grace Wong Revenue Manager

Réponse de l'établissement: Hi Sir/Madam. Thank you so much for your kind words! We're thrilled to hear that you enjoyed our hotel's interior and cleanliness. We strive to provide a top-notch experience for all our guests, and your recommendation means a lot to us. We hope to welcome you back soon for another fantastic stay! The Management.

Réponse de l'établissement: We are delighted to hear that you had an enjoyable experience during your recent stay at PHC Hotels. Thank you for choosing to stay with us and we hope to welcome you back again in future.Kind Regards Grace Wong Revenue Manager

Réponse de l'établissement: Warmest Greetings from Penang Hotel Collection! Thank you for your review. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. Best regards, Grace WongPHC Hotel Team

Réponse de l'établissement: Dear M/M , Thank you so much for choosing PHC Hotels ! Our team works tirelessly to ensure that every guest feels welcomed and comfortable, and it means the world to us to hear that our efforts are paying off. Your kind words truly motivate us to continue providing exceptional hospitality to each and every guest and with this in mind, we can't wait to welcome you back again. Till then, best wishes.Kind Regards Grace Wong Revenue Manager

Réponse de l'établissement: Warmest Greetings from Penang Hotel Collection! Thank you for spending your holiday with us, we’re delighted that you had a great stay. Thank you once again for your glowing review and we look forward to welcoming you back to PHC Hotels.Kind regards, Grace WongPHC Hotel Team

Réponse de l'établissement: HI Mani rambo,Thank you for your message. We're sorry to hear about the change in your plans, but we look forward to welcoming you on your next trip. Safe travels, and see you soon!Best regards,The Management

Réponse de l'établissement: Hi Sir/Madam. I'm sorry to hear about the noise disturbances you experienced during your stay. Our team strives to ensure a peaceful environment for all our guests, and we sincerely apologize for any inconvenience caused by the street noise. Your feedback is valuable, and we'll do our best to address this issue to enhance the quality of our guests' experiences in the future. Thank you for bringing this to our attention. The Management.