Schloss Eberstein

This is a fantastic place to stay at the edge of the Schwarzwald. We had an excellent time at the castle. I had the local food sampler, “ Baden Happas” and local Bier while overlooking the valley and vineyards. We had a family sized suite with three rooms and a private garden and outdoor dining “ cabin” that must be outstanding in the winter, with a wood stove. Yes, it is not perfect as a hotel, but the scenery out my window was priceless. Yes, there were many steps to climb to our suite in the gatehouse which was an authentic fortress building with gun slits that were plugged and a “ hell hole” evident from the tunnel below. We loved it. There is no air conditioning, but in August, on the mountain, it wasn’t needed. Yes, I wish there were screens on the windows, but that would alter the view. Screenless windows are fairly common in European places where we have stayed. We had two great hikes right from the castle. One led through the vineyard to the forest in well marked trails. We hike often, so the trails and steps were not a problem. We drove through the mountain forest to Hohenbaden, a ruined castle that was great, as was the drive. We had lunch in nearby Gernsbach, at a riverside bier garten that was excellent. People with knee and leg problems, this is not a place for you. It would be difficult. Epicureans, hikers, and wine lovers- this is your heaven!

Lovely hotel, very clean and special, the staff is very nice and caressing about the customers. Suite room with king size bed, minibar and air conditioning. Shower is just excellent. Restaurant has the best views and good variety. 2 km to the town and many hiking routes from there.

This is a restaurant with a hotel as an afterthought. We arrived at noon, knowing that the normal arrival time is 3pm. The hotel was not full the night before, but instead of trying to help, their attitude is "sorry you will wait until 3pm". They pressured us to eat at their restaurant until we said NO we will decide later! Turns out that there is no elevator, with many steep steps to our room. If you have knee or back problems DO NOT STAY HERE! NO a/c as promised. Plusses: The room was large, with windows that opened. The view was excellent. There was ample parking. Minuses: The shades did not keep out the sun so I got up at 5:30 am. We stayedfor 2 nights only because we prepaid. They did not clean the room at all while we were there. No pool, no sauna, no workout room, no coffee machine, no microwave. Why they get 4 stars is completely beyond me. The breakfast was average at best, and not as good as many 3 stars we stayed at. Needless to say we will NEVER think of staying here again.

During our trip, we stayed at several castles. Schloss Eberstein was one of the most recent and updated of these stays. Rooms were modern and quite large. There wasn't a lot of the castle to investigate, but it did have great views. I was a bit suspicious of the restaurant since they had us captive (long drive to alternatives). They had two - one a very expensive starred establishment (Werner's) and the less exclusive Restaurant Schloss-Schänke, which we enjoyed.

The hotel & restaurant staff was all wonderful - friendly & helpful. The buildings and surroundings were beautiful, peaceful, very well kept. Our room was comfortable & more modern than I imagined it would be. Being at the edge of the Black Forest provided us plenty to do, and both on site restaurants were fantastic! The beds were a little too soft for our comfort, but that may be perfect for someone else. Of our 2 rooms, 1 had a wonderful view of the town below; the other just faced a courtyard wall.

We visited this property in a couple of weeks ago for one night. We travelled out of our way to stay at this castle, based on the website and reviews. We rented two rooms - one for my husband and I and one for our daughter. It was 15 Euros for a cab from the train station to the Schloss. Plainly, our room resembled nothing that was shown on the website. The bed was semi-comfortable, but not luxurious as depicted. The couch was broken down and uncomfortable to sit on; and couch pillows were old. Other furniture in the room was dated - again nothing like the pics on the website. We received an email stating that the restaurant was closed on the day of our arrival. The desk clerk was helpful in getting us checked in but that's where it ended. We were looking for a restaurant to eat at (as we checked in at 4pm), and the clerk was minimally helpful. The best she did was decipher the German website when we ordered pizza (pizza in Germany! bleh.). I could tell there were two other people in the back, but neither offered any help. Turns out that there were only 4 rooms rented out of the entire castle, so certainly not full or busy. Breakfast was just ok; the waitress at breakfast was attentive and kind. Would not book this "castle" hotel again. It seemed like it's really more of a venue for weddings and gatherings rather than a true hotel environment. I am sorry I have to write this review, but we were SO disappointed.

Wir, 6 Personen, haben das Hotel Schloss Eberstein vom 01.05. - 04.05.2024 als Arrangement gebucht. Das Arrangement enthielt 3 Übernachtungen mit Frühstück und 2 Abendessen (1x in der Schlossschänke und 1x im Werners Restaurant). Die Anreise und das Einchecken im Hotel verliefen für ein 4-sterne Hotel erwartungsgemäß, so dass wir uns auf die kommende Zeit freuten. Wir gingen auf die Terrasse der Schlossschänke, genossen die Aussicht und wurden leider nicht bedient. Erst nach einer Nachfrage unsererseits konnten wir bestellen und die Bedienung sagte, dass sie uns einen Espresso aufs Haus bringen würde. Das war aber nicht der Fall. Egal, denn wir hatten ja Urlaub und wollten eine schöne Zeit verbringen. Wir gingen zurück in unser Hotelzimmer und wollten uns für den Abend frisch machen. Leider ging das nur bedingt, denn das gesamte Hotel hatte kein warmes Wasser. Zudem war die Spülung auf unserem WC defekt und wenn man den Wasserhahn im Bad aufdrehte, tropfte der Wasserhahn im WC; seltsam. Verstimmt gingen wir zur Schlossschänke. Das 3-Gang Abendmenü war gut, das Personal freundlich und gut und wir genossen das tolle Wetter auf der Terrasse. Das Hotelfrühstück war reichhaltig. Das Werners Restaurant kann man nur empfehlen und hat seinen Michelinstern auch verdient; Essen, Getränke und Service auf hohem Niveau - DANKE an das gesamte Team. In der letzten Nacht war leider an Schlaf nicht zu denken, da im Hotel eine Hochzeit stattgefunden hat und der Bass der Musikanlage so aufgedreht wurde, dass wir diesen sogar in der 2. Etage wahrgenommen haben. Der Anruf zur Rezeption ging leider ins Leere, so dass wir damit zurecht kommen mussten. Beim Auschecken haben wir genau die Punkte angesprochen, die ich hier niedergeschrieben habe, aber richtig eingegangen ist man darauf nicht. Uns hat man einen Nachlass von 5% gewährt, was uns noch mehr verstimmt hat. Jeder kann und darf sich jetzt sein eigenes Urteil bilden! Fazit: Mängel werden in diesem Haus entweder ausgesessen, wegignoriert oder abgetan. Wir werden jedenfalls diese Location nicht mehr aufsuchen.

Op Schloss Eberstein vinden veel evenementen en trouwerijen plaats. Wij wilde een rustig verblijf, dus belde ik de dag ervoor of er iets dergelijks zou plaatsvinden want anders zoeken we wat anders. Zou geen probleem zijn en geen overlast veroorzaken. 1ste dag zou er een trouwerij zijn met max. 20 mensen (geen hinder van ondervonden) dag erna zou er bussiness meeting zijnet 30 personen. Ze garandeerde ons dat we konden boeken, want er zou geen overlast zijn. Het was geen meeting, het was een jubileumfeest van dat bedrijf. Keiharde muziek in de middag op de binnenplaats. House muziek wel te verstaan. Ze mochten ook hun eigen muziekbox ervoor gebruiken. De ellende was om 22.30.uur nog niet afgelopen. 2 keer naar de receptie gegaan. Die snapte ons wel en gingen de gasten naar binnen sturen. Maar vanaf 11 uur in de ochtend aan het zuipen, die mensen hou je niet binnen. Uiteindelijk 12 uur in de avond was het afgelopen. Wij wilde om 22.00 uur slapen want wilde vroeg vertrekken. Volgende ochtend bij de receptioniste... zij wisten echt niet dat dat bedrijf voor een feest kwamen... er waren wel ballonnen opgehangen en er kwam in de middag een grote taart met vuurwerk erop en ze mochten een eigen box meenemen, maar ze wisten van niks. Het gebeuren was exact onder onze kamer op een binnenplaats. Menig hotel in Amsterdam is het nog rustiger. De receptioniste die daar kennelijk de lakens uitdeelde blafte tijdens onze discussie toen ik zei dat ik die nacht niet ga betalen nog een personeelslid af die een opdracht kreeg van haar. Deze dame heeft zichzelf zo'n 10 keer tegengesproken. O en in Duitsland hoeft het pas om 23.00 uur stil te zijn, dus wat kunnen zij dan doen aan geluidsoverlast.... dus ga je naar dit hotel dan is het toegestaan om keihard muziek af te spelen waar je maar wil. Jammer dat de receptioniste continu de strijd aan wilde gaan ipv fatsoenlijk te reageren. Wij reizen veel en nog nooit heb ik een review geschreven over een hotel. De rest van het personeel is overigens heel aardig, maar er hangt daar een zichtbare ansgtcultuur en hoe zij personeel afblaft dan kan ik me dat goed voorstellen. Verder mooie plek en bij het restaurant erg vriendelijk en zo ook de schoonmaakster die we spraken. En wil je feesten, schreeuwen en keihard op krukken slaan dan ben je daar helemaal op je plek...