The good part was the very helpful bilingual receptionists who were happy to help us sort out a ) a covid test and b) a difficult taxi journey. The other good thing is the location which is hard to beat. The rest was a disappointment - It is very dated. the building is noisy at night (flushing toilets, banging doors and shutters etc), plus parquet flooring and dark wood furniture made it feel very old fashioned, the bathroom had been retiled and redecorated but with old style fittings (bath with shower over, bidet etc) I have since heard that there is a more modern part of the hotel but well, we were not offered a room there, perhaps it was more expensive? The aircon is not noisy but was inefficient. the balcony was TINY, you could barely get your feet on it and it felt like standing on a ledge, wouldnt suit anyone not liking heights/drops plus there was no way you could have got a chair or anything on it. The tv remote was in a plastic bag, presumably for easy cleaning but it didnt look new or cleaned! There was no kettle or tea/coffee making in the room and the cafe wasnt open 'apart from at weekends' she said so no way to get a coffee or tea, there wasnt a bar either and if there was a lounge we never found it. the 'minibar' was just an empty fridge and anyway went off as soon as you took your key out so no good for keeping the bottle of wine we bought in desperation cold. The towels were threadbare and none of it felt luxury or 4 star at all, I cannot believe this hotel is 4 star. Breakfast was awful, and it turned out you had to pay for it on top. We only went in for it as it was the only way to get a cup of coffee in the morning. It was a buffet (thought those were not covid safe??) and everything was out of a packet like ham, cheese and orange juice. It was all laid out and anyone could wander around touching the lids, tongs or any of it. There was hand gel out but i didnt see anyone use it. The first day there were a couple of guests wandering around with their masks not on, touching all the breakfast stuff and so we left.I know this is not the hotels fault, i did see the staff ask the people in question to sit down or put their masks on but they didnt do it and nobody made them. The dining room itself was a large charmless room like a school hall with folding screens blanking off the unused parts. There is no parking but you get a discount at the paid parking nearby but we had to drag the cases through the streets in the pouring rain.
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