Hotel Fantasy

ΤΟ ΞΕΝΟΔΟΧΕΙΟ ΣΙΓΟΥΡΑ ΔΕΝ ΕΙΝΑΙ 4 ΑΣΤΕΡΩΝ!! ΔΕΝ ΕΧΕΙ ΠΑΡΚΙΓΚ ΑΦΗΝΕΙΣ ΤΟ ΑΥΤΟΚΙΝΗΤΟ 150-200Μ ΜΑΚΡΙΑ ΚΑΙ ΚΟΥΒΑΛΑΣ ΤΑ ΠΡΑΓΜΑΤΑ.ΔΩΜΑΤΙΟ ΔΙΠΛΑ ΣΕ ΑΣΑΝΣΕΡ ΚΑΙ ΠΟΛΥ ΣΤΕΝΟ ΠΑΡΑΘΥΡΟ ΝΑ ΒΛΕΠΕΙ ΤΟΙΧΟ ΧΑΛΙΑ.Η ΝΤΟΥΖΙΕΡΑ ΔΕΝ ΕΙΧΕ ΚΑΝ ΚΟΥΡΤΙΝΑ ΤΑ ΝΕΡΑ ΠΕΤΑΓΟΤΑΝ ΣΕ ΟΛΟ ΤΟ ΜΠΑΝΙΟ.ΖΗΤΗΣΑ ΑΛΛΟ ΔΩΜΑΤΙ ΚΑΙ ΔΕΝ ΕΞΥΠΗΡΕΤΗΘΗΚΑ ΓΙΑΤΙ ΗΤΑΝ ΟΛΑ ΚΛΕΙΣΤΑ.ΠΡΩΙΝΟ ΧΑΛΙΑ ΑΠΟΡΩ ΠΩΣ ΚΑΠΟΙΟΙ ΛΕΝ ΓΙΑ ΤΕΛΕΙΟ ΠΡΩΙΝΟ ΚΑΦΕ ΕΠΡΕΠΕ ΝΑ ΠΑΡΕΙΣ ΑΠΟ ΤΟ ΜΠΑΡ ΕΝΑ ΑΤΟΜΟ ΝΑ ΕΞΥΠΗΡΕΤΕΙ ΚΑΙ ΝΑ ΠΕΡΙΜΕΝΕΙΣ ΚΑΜΙΑ ΠΟΙΚΙΛΙΑ ΣΕ ΨΩΜΙ ΜΟΝΟ ΤΥΡΙ ΑΣΒΕΣΤΗΣ ΜΑΡΜΕΛΑΔΕΣ ΚΑΙ ΑΥΓΑ ΣΑΛΑΜΙΚΑ ΚΑΘΟΛΟΥ.σΤΟ ΔΩΜΑΤΙΟ ΔΕΝ ΥΠΑΡΧΕΙ ΚΑΝ ΕΝΑΣ ΒΡΑΣΤΗΡΑΣ ΑΝ ΘΕΛΕΙΣ ΝΑ ΚΑΝΕΙΣ ΕΝΑΝ ΚΑΦΕ ΝΑ ΠΙΕΙΣ.γΕΝΙΚΑ ΧΑΛΙΑ ΞΕΝΟΔΟΧΕΙΟ THE HOTEL CANNOT BE A 4 STAR HOTEL.HAS NO PARKING YOU LEAVE THE CAR 100-200 METERS AWAY AND CARRY THE THINGS THER BY CLIMBING STAIRS.ROOM VERY NARROW NEXT TO THE ELEVATOR,YOU COULD HEAR ALL THE NOISES AND THE WINDOW FACED A WALL,IN THE SHOWER IT HAD NO CURTAIN,THE WATER WAS ALL THROWN OUT.THE BREAKFAST THE WORST ONLY EGGS AND JAMS.NO VARIETY IN BREAD NOT EVEN SALAMI COFFEE YOU HAD TO WAIT FOR HOURS TO GET IT FROM THE BAR COUSE ONE PERSON SERVED.THERE WAS NO KETTLE IN THE ROOM TO MAKE A TEA OR COFFEE.THEY ONLY GAVE ONE CARD FOR THE ROOM WHILE THERE WERE 2 OF US SO WE COULDN'T OPERATE SEPARATELY.ONE OF THE WORST HOTELS I HAVE EVER EXPERIENCED

The bar staff played music so loudly it was impossible to sleep. When I went to reception they laughed at me. Not a hotel I would wish on anyone. We were so disappointed that the staff failed so badly to live up to the reputation for hospitality excellence we had been accustomed to expecting in Albania.

Great central location. Clean hotel. Breakfast is amazing! Everyone friendly. Buzzy bar atmosphere. Lovely terrace with great views. What’s not to like?! Highly recommended place to stay in this oh so interesting ancient town. So much to see in Gjirocastra, you’ll need at least 2 nights.

The hotel was great! Location is very close to the bazaar and the path to the castle, receptionists are fantastic, the room was clean, modern, and comfortable. Views from our balcony and the large patio seating areas are gorgeous! Food in the restaurant is just ok. There were a few minor things, such as the room is quite small and very plain (no decor or art work on the walls), the batteries in air con didn’t work, we had to ask for glasses for the room, they provide a coffee maker but no coffee pods, the eggs and sausage in the breakfast buffet were cold, even at 8:00 am. Perhaps they’re just getting set up for the season, and they were quick to remedy anything of concern when we let them know. They have a little way to go before they will warrant 10 out of 10, but they are almost there and we still think this is the best hotel choice in Gjirokaster!

Nice hotel, very well located. Espacious rooms, comfy beds, good bathroom. Special mention to Havi, a girl at the reception desk, who helped us recover a sunglasses that an Italian guest had stolen. She checked the camera images and solved everything fast and easy. Besides, really nice and professional person.

I booked a night at Hotel Fantasy by Booking and the photos and description that they gave me on Whatsapp was wrong and deceivefull! They don't have parking lot, not even an entrance for cars...what is crazy because with luggage is a nightmare! So the only good and positive thing about this hotel was the night receptionist called Egla (Egna?)...she was simply amazing and so helpful...tying to compensate the serious negative things in this hotel! She was really so polite and nice. But the rest of the experience was I nightmare: the Wi-Fi didn't work, the phone in the room didn't work, the cleaning of the room was bad (there were dead flies in the room), there were many broken things in the WC and the worst was the breakfast! The boy in the breakfast service was rude, and didn't care about anything! Lots of things were missing in the breakfast and there were no reposition at all! And this happened at 08:00...He was more occupied in drinking his juice and talking to the recepcionist in the morning than to serve us! THE HORRIBLE BREAKFAST: It had no fruit; It had no juices (just a little of orange juice); It had no warm milk; It had no cereals; It had no iogurte; It had no vegetables (just old tomatoe); It had no cheese or ham; It had no forks! Yes...no forks (we should eat in our hands?!) It was so so so bad...I don't recommend this hotel...it is a scam...and the service is horrific! Simply horrific! And the recepcionist in the morning (not Egna) was rude and very responsive! And tried to charge me 80€/night when my reservation in Booking was 72€/night! I don't recommend this hotel to anyone. There are so many other great choices in the old town of Gjirokastër!

This hotel would have great potential, but it still needs to take care of its customers. certainly, there are qualities: beautiful building, with well-decorated corridors, elevator, well located with superb open views of the valley, the old and new towns, large flat terrace in front. however a lot of downsides. to illustrate a few of them, 1) twice, I went to reception to ask to operate the tv and its particular “smart box”, I waited 1 hour the first time without any response, and 15 minutes a second time … nothing is followed concretely, in 2 days no TV, b) the room telephone did not work, c) very basic room, dull, in terms of decoration, d) on the 5 electrical outlets in the room , impossible to easily recharge our devices, one socket by the wifi router, the 2nd by the smart tv box, the other by the bedside lamp, a 4th by the kettle, fridge, etc… e) breakfast is d 'a distressing basic, non-existent service, and for example the hot dishes initially are not kept warm in any way, fruit and unfortunately nothing local is offered, and we discover by chance that we can be served a cappuccino, no tea offered… in short, not 4* level f) you can add a very expensive taxi to go from the bus station to the hotel. Like many other hotels, even much simpler, they offer to pick you up, here there is only a few minutes journey (the return was however granted to us by the hotel, but at the cost of a repeated request , almost reluctantly, nothing followed for us) g) during check out, no “bon voyage”, no excuses. h) we have not received any invoice after payment. i) our room was not made on the 2nd day (sic), it seems that it should have been mentioned in advance… j) the first evening, loud music in front of the terrace, difficult to fall asleep k) early the next morning, waking up by the gardener cutting the hedges in front of the hotel rooms (sic)…. in short a hotel, with weak communication and visibly not managed for customers

The only thing quite nice is the terrace in the evening to have some fresh air. Otherwise the hotel is awful ! The problem starts with the accessibility (very difficulté by car) And the parking very small ! Thé the hotel is very noisy even if you ask for a quite room. Because of the staircase that resonates The rooms are pretty small. The bathroom more than small ! The breakfast is very poor… poor quality and poor diversity ! Last but no least the service is really bad !