Dusit Devarana Hot Springs & Spa Conghua Guangzhou

Évaluations de Dusit Devarana Hot Springs & Spa Conghua Guangzhou

Dusit Devarana Hot Springs & Spa Conghua Guangzhou

No.352 Yuquan Avenue, Conghua District, Guangzhou, Guangdong, 510960, ChinaVoir les informations sur l'hôtel
Dusit Devarana Hot Springs & Spa Conghua Guangzhou
Dusit Devarana Hot Springs & Spa Conghua GuangzhouDusit Devarana Hot Springs & Spa Conghua GuangzhouDusit Devarana Hot Springs & Spa Conghua Guangzhou
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Commentaires des voyageurs

4.5/5
Très bien
1586 évaluation
Évaluations vérifiées
Emplacement4.6
Commodités4.4
Service4.5
Propreté4.5
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Toutes les évaluations(1586)
Évaluations positives(1511)
Évaluations avec photos/ vidéo(562)
Chic(371)
Sources chaudes relaxantes(234)
Grandes chambres(104)
Nourriture de qualité(75)
Design de qualité(64)
Vue sur le jardin(42)
Bonne aération(39)
Trop de moustiques(25)
Évaluations négatives(71)
Volodymyr
Chambre premier de luxe, avec vue sur le lac (lit queen size)
Séjour au oct. 2024
Voyage entre amis
30 évaluation
5.0/5
Exceptionnel
Publiée le 19 nov. 2024
Super endroit accessible sans train depuis Guangzhou. Superbe piscine. Belles chambres séparées et confortables. Petit déjeuner savoureux et restaurant de l'hôtel ou livraison de nourriture en chambre. A proximité d'un joli parc avec rivière, si vous prenez Didi et vous vous éloignez un peu de la forêt, vous trouverez une cascade incroyable. Parfait pour un week-end pour se reposer de la vie de la grande ville.
Texte originalTraduit par google
6/20
Réponse de l'établissement: Cher client,Nous vous remercions sincèrement d'avoir pris le temps de partager vos impressions sur notre établissement. Nous sommes ravis de savoir que divers aspects, des chambres confortables et de la piscine accueillante à la qualité de notre petit-déjeuner et du service de livraison de nourriture, ont répondu à vos attentes. La beauté naturelle qui nous entoure, notamment le parc au bord de la rivière et la cascade dans la forêt, ajoute en effet au charme de notre établissement. Votre reconnaissance nous encourage à continuer à maintenir et à améliorer nos services. Nous avons hâte de vous accueillir à nouveau pour des week-ends plus paisibles loin de la ville.
Dongshao
Chambre premier de luxe, avec vue sur le jardin (2 lits)
Séjour au janv. 2022
En famille
10 évaluation
2.0/5
Publiée le 3 janv. 2022
Un hôtel thermal bon marché. L'effet d'isolation phonique est très médiocre et les voix du balcon et du couloir de la pièce voisine peuvent être transmises à la pièce.S'il y a plus de tantes qui crient et le cerveau des enfants le matin, il est fondamentalement nécessaire de se lever tôt le matin faire de l'exercice; les installations sont obsolètes et le toit et les avant-toits sont manifestement en train de tomber; la variété du petit-déjeuner Peu, le lieu de restauration ressemble à un snack-bar; la plupart des piscines thermales sont petites et pleines de 4 à 5 personnes, si vous n'êtes pas de la famille et des amis, comment pouvez-vous y retourner ; et plus d'un tiers de la piscine est aussi chaude que du poulet chaud, vous pouvez donc le voir Une piscine dans laquelle personne ne se baigne est une piscine à haute température. Si vous forcez-vous à l'immerger, vous serez rouge sur tout le corps ; généralement, les hôtels à ce prix auront quelques fruits de bienvenue, même bâclés, mais cet hôtel non seulement ne les donne pas, mais appelle également la réception et le numéro de service. Cela vous trompera de l'envoyer bientôt, mais après plus de 20 heures, je n'ai même pas vu une peau. Par conséquent, une vraie suggestion : n'allez pas dans cet hôtel pendant les vacances ! Il y a trop de monde et ils ne peuvent pas s'occuper du service !
Texte originalTraduit par google
Réponse de l'établissement: Merci pour votre examen attentif! Vous devez être un homme de goût considérable! Le bon service est dû au fait que des clients comme vous sont toujours attentifs à nous et nous nous engageons à vous offrir une expérience de séjour cordiale et attentionnée. Nous pensons que les clients sont des membres de la famille, nous nous soucions donc de tout ce que vous séjournez dans la chambre. C'est le cadeau le plus sincère de chaque personnel de l'hôtel Dusit. Ici, nous continuerons à l'utiliser comme toujours. Un sourire chaleureux vous accueille à nouveau, merci.
Jimmy everywhere
Chambre premier de luxe, avec vue sur le jardin (2 lits)
Séjour au nov. 2024
En couple
12 évaluation
3.5/5
Publiée le 25 nov. 2024
The hotel is generally good, but as I was tired, and I couldn’t make it to the breakfast, a waiter answered impolitely to my girlfriend, saying that she cannot take even a coffee to my room.
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Réponse de l'établissement: Dear guest, we sincerely apologize for the unpleasant experience you had. Our staff's impolite behavior is unacceptable. We will immediately investigate this matter and take appropriate measures to ensure such incidents do not recur. We value your feedback and hope you will give us another chance to provide you with a better service experience.
Fay
Chambre premier de luxe, avec vue sur le jardin (2 lits)
Séjour au sept. 2024
En famille
1 évaluation
5.0/5
Exceptionnel
Publiée le 23 sept. 2024
Chill and laid back. Good service with front desk. The outdoor swimming pools may not be fully open if you go during off peak time. Worthwhile for a short getaway trip.
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6/8
Réponse de l'établissement: Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our colleague's service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
MissGoma
Chambre premier de luxe, avec vue sur le jardin (lit queen size)
Séjour au juill. 2024
En couple
1 évaluation
4.2/5
Très bien
Publiée le 7 juill. 2024
I received very good service but do not expect they would understand full English conversation. Facilities are glamorous in Thai style. It def worth the money I paid. FYI I paid 230 rmb to take a cab from Guangzhou East station to get to the resort, approx 1.5 hour of ride.
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Réponse de l'établissement: Dear Guest ,Thank you for taking the time to share your feedback regarding your recent stay with us at Dusit Devarana Guangzhou. Feedback like yours is very valuable to us and enables us to monitor our service. We look forward to hearing from you and to welcoming you back to Dusit Devarana Guangzhou in the near future. Thank you!
Loh KP
Chambre premier de luxe, avec vue sur le jardin (2 lits)
Séjour au juin 2024
Voyage entre amis
5 évaluation
4.5/5
Excellent
Publiée le 20 juin 2024
On the map it looks pretty far. So I used Didi to go there since it's my first time to congfa where the hotel is. The receptionist was courteous and helpful. Most importantly I must compliment the resort's hot spring pools. It's got a number of types of hot spring pools eg ginseng, red wine , peppermint, ginger . All with different colours and nice. In addition there are swimming pools both indoors and outdoors as well as hot stone sauna and beds. For meals you can walk to the restaurant (which we did when we felt like walking( or you can message reception for the buggy to fetch you. To return to Guangzhou we actually took Didi to the congfa metro ( about 20 minutes) and ride the metro all the way to Guangzhou city. It was a wonderful experience at the resort.
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6/8
Réponse de l'établissement: Dear guests, thank you for choosing Duxitaili Hot Spring Resort, thank you for your recognition of our service. The hotel design is inspired by the ancient city culture of Lanna in northern Thailand, combined with traditional Thai cultural characteristics, and has a sense of hidden world. Spacious and comfortable rooms, you can lean on the railings and view the beauty of Thai Lanna architecture. At night, you can look up at the stars and moon and fall asleep with the breeze. Customer satisfaction is the basis of our development and continuous improvement of the driving force, we will, as always, committed to provide better and more intimate service for guests. We sincerely look forward to your visit again! Wish you a happy life!
Sanyura
villa vue montagne avec piscine privée et jardin
Séjour au déc. 2024
En couple
13 évaluation
5.0/5
Exceptionnel
Publiée le 9 déc. 2024
An amazing Hot Springs 👍🏻 Highly recommend, this place is worth to visit ! I spent here 2 days and i’ll be back 100% ! The staff is very friendly, kindly , helpful ! They will always will help you to deliver you to any destination you need in Hotel area!
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Réponse de l'établissement: Dear guest,We are truly overjoyed to receive your high praise and enthusiastic recommendation! Your two-day stay and the certainty of your return mean the world to us. Our team is committed to providing top-notch service, and we're glad you found them friendly, kind, and helpful. We can't wait to welcome you back and offer you another wonderful experience.
MikeJMJones
Chambre premier de luxe, avec vue sur le jardin (lit queen size)
Séjour au déc. 2023
Voyage entre amis
50 évaluation
4.0/5
Très bien
Publiée le 4 déc. 2023
This resort is extremely tranquil. It is one of the best designed resorts of its kind that I have been to in China. The Hot Springs are very peaceful, and the rooms are fantastic. The only downsides were - the food is poor for vegetarians. The Thai and ‘international’ options seem more like what a Chinese person who has never left China might guess people eat abroad (cold French fries or ham boiled in milk for breakfast anyone?). The hot springs play background music, which could be lovely… but the choice of dance and pop music completely clashes with the atmosphere… it’s the strangest decision. Finally, the hot springs are centered around a massive pool that has been drained, presumably for the winter. It is not taped up with warning tape which looks like the police are securing a murder scene. After investing hundreds of millions in the resort, why fail to make the pool accessible all year round? The resort is not cheap… but the murder-tape pool makes it look like a low-end budget resort. This is a real shame, because the rest of the resort is phenomenal.
Traduire
6/10
Réponse de l'établissement: Dear guest,We truly appreciate your detailed and candid feedback. We are overjoyed to learn that you found our resort to be extremely tranquil, well-designed, and that you enjoyed the peaceful hot springs and fantastic rooms. It means a great deal to us that you recognized these aspects.However, we sincerely apologize for the shortcomings you pointed out. Regarding the vegetarian food options, we have taken note and will review and expand our menu to better cater to different dietary needs. The inappropriate choices in our Thai and international cuisine offerings are also being addressed, as we strive to provide more authentic and diverse selections. The background music in the hot springs was clearly a misstep, and we will immediately adjust the playlist to ensure it aligns with the serene atmosphere. As for the drained pool in the hot springs area, we understand it has marred the overall aesthetic. We are looking into solutions to either make it more presentable during the off-season or explore the possibility of year-round access.We are committed to enhancing every aspect of our resort to match the high standards that our guests deserve. We hope you will give us another opportunity to welcome you back and provide you with an even more exceptional experience.Thank you again for your valuable insights.
Dara101
Chambre premier de luxe, avec vue sur le jardin (2 lits)
Séjour au janv. 2024
En famille
28 évaluation
4.5/5
Excellent
Publiée le 21 janv. 2024
It was a great stay. My family really enjoyed it. The food is nice
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i.shi.liu
Chambre premier de luxe, avec vue sur le jardin (2 lits)
Séjour au avr. 2024
Voyage entre amis
1 évaluation
5.0/5
Exceptionnel
Publiée le 6 avr. 2024
The service is great. Food is delicious. I satisfied with all things that were provided by your hotel. Thank you. Thank you to the Manger Jason Yan for the support
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Réponse de l'établissement: Dear guest, we are truly delighted to hear that you had such a wonderful experience with us! Thank you so much for your kind words about our service and food. We always strive to provide the best for our guests, and it's wonderful to know that we met your expectations.We'll also pass on your special thanks to Manager Jason Yan. His support clearly contributed to your enjoyable stay. We look forward to welcoming you back again in the future for another great experience!
Invité
Super Hero Dinosaur Theme Family Villa
Séjour au mars 2024
En famille
1 évaluation
4.7/5
Extraordinaire
Publiée le 14 avr. 2024
very nice Thai style resort northeast of Guangzhou. we didn't expect much but t turns out to be a place love in Thailand, just much closer to Hong Kong. The surroundings are very lush in a nice compound, the villas are secluded and we had a private pool in our garden which was excellent. the public hot springs are very nice and various, maybe a litle bit dated. Kids had a lot of fun going around. the breakfast choices were alright for a western family. service was generally good, special thanks to Jason for his help and support
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Réponse de l'établissement: Dear Guest,Thank you for choosing Dusit Devarana and for sharing your valuable feedback regarding your stay with us. We are deeply honored that you have given such positive evaluations across various aspects of our property, including the overall hotel style, environment layout, villa facilities, public hot springs, and services. Your particular commendation of Jason's personal attention is greatly appreciated, and we will certainly relay your praise to him. Knowing that his efforts have met with your satisfaction will serve as strong motivation for him to continue providing exceptional service.Once again, we extend our sincere gratitude for your support and trust in Dusit Devarana Hotel. Should you have any suggestions or requirements during your future travels, please do not hesitate to inform us at any time, as we stand ready to assist you in every way possible.
KIRIENA 丁香CARRIE
Chambre premier de luxe, avec vue sur le lac (lit queen size)
Séjour au déc. 2023
En couple
10 évaluation
5.0/5
Exceptionnel
Publiée le 24 déc. 2023
Very nice place 👍🥰
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Réponse de l'établissement: Glad you think so! We aim to create a wonderful experience for all our guests. Hope you had a great time here and look forward to welcoming you back again soon.
Invité
Chambre premier de luxe, avec vue sur le lac (lit queen size)
Séjour au déc. 2023
Voyage entre amis
17 évaluation
1.0/5
Publiée le 3 déc. 2023
Great weekend trip.
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P Desai
Chambre premier de luxe, avec vue sur le lac (2 lits)
Séjour au avr. 2024
En famille
64 évaluation
5.0/5
Exceptionnel
Publiée le 26 mai 2024
Nice Hotel and Spa. Good service. Rooms are big and luxurious.
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Réponse de l'établissement: Dear guest ,thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our SPA and room made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Janet
Chambre premier de luxe, avec vue sur le jardin (2 lits)
Séjour au déc. 2023
En famille
1 évaluation
4.0/5
Très bien
Publiée le 27 déc. 2023
Guest rooms were clean and spacious. Breakfast spread was also good. Overall services and amenities are good for the price paid.
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