Évaluations de Grand Hyatt Guangzhou

Réponse de l'établissement: Dear valued guest,Thank you for choosing Grand Hyatt Guangzhou as your accommodation in this vibrant city. For the comment related to the club lounge, please rest assured that we will deliver your feedback to our relevant department for improving respective areas in the future. Much appreciated for taking your valuable time and giving us your comment which can let us better realize our shortfalls and improve accordingly. We look forward to welcoming you back in the near future.

Réponse de l'établissement: Dear valued guest, Thank you so much for taking the time to share your positive experience at the Grand Hyatt Guangzhou! We're so pleased to have your recognition of our hotel location. We look forward to welcoming you back for another enjoyable stay.

Réponse de l'établissement: 尊敬的賓客，感謝您分享您寶貴意見的同時也非常高興獲悉您對本次住宿的滿意體驗。作為凱悦集團的服務精神，我們不僅要達到，更要超過您對服務體驗的期望。廣州富力君悦大酒店不僅地理位置優越，酒店的餐飲也一直深受顧客好評。除了久負盛名的凱菲廳之外，我們的空中花園中餐廳亦於2024年獲得米其林指南入選餐廳及2025年黑珍珠一鑽餐廳，期待您下次入住能夠前來品嚐並提供您寶貴的意見。再次感謝您給予的評價，期待您的下次光臨。

Réponse de l'établissement: Dear Guest, Thank you for sharing your delightful experience at the Grand Hyatt Guangzhou! We are thrilled to hear that you enjoyed your stay with us, especially the lovely rooms and the diverse breakfast options. It’s wonderful to know that our location in the park with a view of the Canton Tower added to your staycation during Spring Break. Your feedback is invaluable to us, and we take great pride in creating memorable experiences for our guests. We hope to welcome you back soon for another lovely stay!

Réponse de l'établissement: Dear Valued Guest, Thank you for taking the time to share your experience with us at the Grand Hyatt Guangzhou. We’re thrilled to hear that you enjoyed our pillow menu and found our service attentive during your stay. It’s wonderful to know that you appreciated the variety offered at our breakfast buffet. We genuinely value your feedback regarding the food quality. Your observations about the refill and cooking process are important to us, and we will certainly address this with our culinary team to ensure consistent quality and attentiveness. We also appreciate your comments about the dinner buffet and the Hainan chicken rice. We strive to provide an exceptional dining experience, and we apologize that the presentation did not meet your expectations. Your feedback will help us improve and ensure that our dishes are served in a way that highlights their unique flavors. Thank you once again for your insights. We hope to welcome you back in the future for an even better experience!

Réponse de l'établissement: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Grand Hyatt Guangzhou. We are delighted to hear that you enjoyed our outstanding breakfast offerings. We strive to provide a variety of options to cater to all our guests' preferences. We appreciate your suggestion regarding vegetarian food options. Your input is invaluable, and we will certainly take it into consideration as we continue to enhance our dining experience. Your comfort and satisfaction are our top priorities, and we aim to provide everything you need for a pleasant stay. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back to Grand Hyatt Guangzhou soon, where we will strive to make your next visit even more enjoyable.

Réponse de l'établissement: Dear Valued Guest, Thank you so much for your wonderful review of the Grand Hyatt Guangzhou! We are thrilled to hear that you enjoyed your stay with us and found our rooms to be both nice and a great value for your money. It's fantastic to know that you appreciated the variety of choices at our buffet breakfast. We strive to offer a diverse selection that caters to all tastes, and it’s rewarding to hear that it exceeded your expectations. We are also delighted that you experienced our excellent service, as we aim to provide a truly five-star experience for all our guests. Your kind words motivate our team to continue delivering the best service possible. We can't wait to welcome you back for another memorable stay. Thank you once again for your feedback!

Réponse de l'établissement: Dear Guest, Thank you for taking the time to share your wonderful feedback about your stay at the Grand Hyatt Guangzhou! We are thrilled to hear that you enjoyed the breathtaking view of the Canton Tower and found our accommodations comfortable and worth your visit. It's great to know that you appreciated the shower facilities and the convenience of having an international power socket. We strive to provide our guests with all the comforts and amenities to ensure a pleasant stay. Your satisfaction is our top priority, and we are delighted that we met your expectations. We look forward to welcoming you back for another memorable experience in the future!

Réponse de l'établissement: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Grand Hyatt Guangzhou. We are delighted to hear that you found your hotel room clean and appreciated our location. It's always our aim to provide a comfortable and convenient experience for our guests. We understand your concerns regarding the access to your room and apologize for any inconvenience caused by needing to return to the lobby on the 22nd floor. We appreciate your patience and feedback on this matter, as it helps us identify areas for improvement. We are continually looking for ways to enhance our guests' experience, and your comments will certainly be taken into consideration. We are also glad to know that you enjoyed our breakfast offerings, and we strive to provide a variety of options to cater to all tastes. Thank you once again for your valuable insights. We hope to welcome you back to Grand Hyatt Guangzhou in the future, where we will do our utmost to ensure a seamless and enjoyable stay.

Réponse de l'établissement: Dear Valued Guest, Thank you so much for taking the time to share your positive experience at the Grand Hyatt Guangzhou! We are thrilled to hear that you found our service, cleanliness, and location to be very good. Providing exceptional service and maintaining a clean environment are top priorities for us, and it is rewarding to know that our efforts have made a difference during your stay. Our location is indeed a highlight, offering easy access to various attractions and amenities, and we are glad you appreciated that aspect as well. We look forward to welcoming you back on your next visit and hope to provide you with another outstanding experience. If there’s anything specific you would like to see improved or any suggestions you have, please feel free to reach out. Your feedback is invaluable in helping us enhance our offerings.

Réponse de l'établissement: Dear Valued Guest, Thank you so much for taking the time to share your wonderful experience at the Grand Hyatt Guangzhou! We are thrilled to hear that you enjoyed our prime location, friendly staff, and the delicious buffet. It’s always our goal to provide our guests with a memorable stay, and it’s rewarding to know we met your expectations. We’re glad to hear that you found our proximity to the park and the convenience of our shuttle service to the Canton Fair beneficial. We strive to make travel as easy and enjoyable as possible for our guests, and your feedback confirms that we are on the right track. Your kind words will be shared with our team, as they work hard to provide exceptional service. We appreciate your recommendation and look forward to welcoming you back on your next visit to Guangzhou. If there’s anything we can do to enhance your future stays, please do not hesitate to let us know.

Réponse de l'établissement: Dear valued guest,Thank you for choosing our hotel as one of your favorites after visiting so many other hotels in the area. We are delighted to hear that you enjoyed our tasty breakfast options, excellent facilities with sauna, hot and cold pools, and swimming area. It's also wonderful to know that our housekeeping service made a positive impression on you, especially with their caring attention to detail and commitment to ensuring your room was always clean and well-maintained.We appreciate your kind words about our convenient location, close to the Canton Tower and other major shopping centers in the city. It's great to know that our hotel has become a favorite for you, and we are committed to maintaining the high standards that have earned us this recognition.Once again, thank you for choosing us as your preferred accommodation during your stay. We hope to welcome you back soon and continue to exceed your expectations.

Réponse de l'établissement: Dear valued guest, Thank you so much for taking the time to share your positive experience at the Grand Hyatt Guangzhou! We are thrilled to hear that you enjoyed our breakfast and found our installations amazing. Our team works diligently to ensure that our guests have a pleasant stay, and it’s rewarding to know that our efforts made a difference during your visit. We believe that a great breakfast is the perfect start to the day, and we’re glad you appreciated it! We look forward to welcoming you back for another enjoyable stay. If there’s anything specific you’d like to experience during your next visit, please don’t hesitate to let us know.