Utilisateur anonyme
8 mai 2025
Terrible Experience –
I stayed at this hotel for 7 days, and it was one of the worst experiences I’ve ever had in China. The photos on Trip.com looked nice, but the reality was completely different. From the moment I arrived, it was clear that the place was poorly maintained. The entrance and hallways were dirty, and there was a bad smell throughout the building—even inside the room.
I had to repeatedly ask the staff to clean the bathroom because the toilet was blocked and dirty water was overflowing. There was no proper drainage, and the entire washroom was unhygienic. I complained multiple times, and every time they just said "OK, OK," but never actually did anything.
Another major issue was the airport pickup. Before my arrival, the hotel promised to pick me up from the airport. But at the last minute—when I had already landed—they informed me they wouldn’t be coming. I had to take a taxi myself, and they promised to reimburse me. Of course, they never did. I have all the proof of these issues.
This hotel is nothing like what they show online. I strongly advise others not to trust the photos or the promises listed on Trip.com. I do **not** recommend this hotel to anyone.
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