Avis : Citadines Paras Square Gurugram

Réponse de l'établissement: Dear Guest,Thank you for your kind words! We're glad you enjoyed your stay, found the hotel clean, and appreciated the food. We're thrilled you had a positive experience with us and look forward to welcoming you again!Warm regards,Rahul Singh | Guest Service ManagerCitadines Paras Square Gurugram

Réponse de l'établissement: Dear Guest,We are absolutely delighted to hear that you had a wonderful stay at Citadines Paras Square Gurugram! We are thrilled that our clean, comfortable, and well-equipped rooms met your expectations, and that you enjoyed our excellent amenities and ambiance.A huge thank you for recognizing Oinam's exceptional service! We are proud of our team members who go above and beyond to provide warm hospitality and ensure a seamless experience for our guests.We truly appreciate your kind words and look forward to welcoming you back to Citadines Paras Square Gurugram again soon!Warm regards,Rahul Singh | Guest Service Manager

Réponse de l'établissement: Dear Guest,Thank you for your feedback! We're delighted to hear that our staff was good, the hotel was clean, and the location was convenient and accessible. We appreciate your kind words and look forward to serving you again!Best regards,Rahul Singh

Réponse de l'établissement: Dear Guest,Thank you for your honest feedback! We're glad you found your stay comfortable and appreciated the staff's helpfulness and well-maintained amenities. We apologize for the inconvenience caused by the location and will take note of your suggestion. Regarding the moldy smell in the room, we'll look into it seriously and ensure it's addressed to prevent such issues in the future. Your input is valuable in helping us improve.Warm regards,Rahul Singh | Guest Service Manager

Réponse de l'établissement: Dear Guest,Thank you for taking the time out to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced during your time with us.Your comments are invaluable to us as they help us identify areas for improvement and ensure that we continue to provide exceptional service to all our guests. Rest assured, we have taken note of your concerns and are actively addressing them with our team to prevent similar issues from occurring in the future.We regret that we fell short of meeting your expectations on this occasion. Please know that we take your feedback seriously and are committed to making the necessary changes to enhance the guest experience.We would appreciate the opportunity to regain your trust and welcome you back out hotel in the futureRegardsRahul Singh

Réponse de l'établissement: Dear Mr. Rahul,Thank you for sharing your feedback with us. We are deeply sorry to hear about your experience. Our location was carefully chosen to provide our guests with a peaceful retreat away from the hustle and bustle of city traffic Your satisfaction is our priority, and we would love to welcome you back to show you the improvements we have made.Sincerely,Rahul Singh | Guest Service ManagerCitadines Paras Square Gurugram

Réponse de l'établissement: 親愛なるゲスト様 素晴らしいフィードバックをお寄せいただきありがとうございます。ご滞在をお楽しみいただけたとのこと、また私たちのサービスがご期待に応えられたことを伺い、大変嬉しく思っております。皆様の温かいお言葉を励みに、今後もすべてのお客様に素晴らしい体験を提供してまいります。近い将来またお会いできることを楽しみにしております。敬具、ラーフル・シン |ゲストサービスマネージャーシタディーン パラス スクエア グルグラム

Réponse de l'établissement: Dear Guest,Thank you for your valuable feedback! We're glad you appreciated the upgraded rooms with washing machines, which helped solve your laundry issues. We'll consider this for future upgrades and guest comfort.RegardsRahul Singh