Hatago Kintoen

Location a bit out

很乾淨的飯店，晚餐跟早餐都好吃，離火車站走路約20-30分鐘，飯店對面隔一個馬路好像有日式墳墓，但飯店房間窗戶都會做掩飾，不會太恐怖。整體來說價格算合理。 溫泉普通沒有特別出色。飯店料理與咖啡很棒。房間很乾淨！

거의 모든것이 셀프라서 아쉬운점이 있습니다만 나쁘지는 않았습니다. 언덕위에 위치해서 캐리어끌고가는게 조금 힘들지만 하코네유모토역에서 운행하는 버스가 있으니 100엔내고 타는것도 추천하지만 버스가 언제 올지 잘 모릅니다.(시간에 맞춰서 잘 안오더라구요) private 욕실은 45분에 2200엔인데 사진 참고하시면 좋겠습니다. 남자/여자 욕실은 1층에 구분되어있으며 식당도 1층에 가서 밥준비해줄때 먹으면 됩니다. 공용 욕실이 실내/실외 두가지가 있지만 창 하나로 바로 붙어있어서 살짝? 아쉬울 수 있겠습니다. 히노끼탕과 같은 고급스러움은 없지만 주변이 한산해서 여유로움은 느낄 수 있었습니다.

후기가 많이 없어 걱정했는데 기대이상이었습니다. 위치도 100엔 셔틀버스 타면 유모토역에서 호텔 바로 앞까지 갈 수 있고 직원들도 모두 친절하셨습니다. 아직은 관광객보단 일본 현지분들이 더 찾는 곳 같았어요. 식사도 만족스러웠고 방도 깔끔하고 모두 좋았습니다. 로비 라운지도 넓어서 좋았고 전세탕도 좋았어요. 공용탕은 작긴했지만 제가 이용할 땐 사람이 많지 않아 편하게 이용했습니다. 전체적으로 만족한 숙소였어요. A bit worried due to lack of reviews, but it was useless worries. I was very satisfied with the ryokan. Location is a bit far from HakoneYumoto station by walk, but if you take 100Yen shuttle bus, you will arrive right in front of ryokan in 3-5 minutes very easliy. Kaiseki dinner and breakfast were also satisfied, staff was really kind. Room was clean and cosy. All the things in the room worked well( TV, Airconditioner etc.) Public Bath was a bit small but there was no person when I use, so I used it very confortable. Private bath was a bit expensive for the time(2,200Yen for 45min) but the facilities were much better than public bath. Overall, I was very satisfied with the Kintoen, hope that I will visit again.

位位置距離車站較遠，約需10多分鐘的路程。晚餐與早餐都十分精緻，住宿設施也很好。

房間乾淨整潔、服務貼心周到。包了晚餐和早餐，味道很好，很喜歡放食物的器皿，小巧精緻，像工藝品一樣。下次還會去。

I just want to start by saying that the pictures online are quite deceiving, especially of the room, which is very small, and the Onsen tub, which looks like a square and sizable tub online in the pictures, is basically a bathtub with a wooden basin. The view was wonderful, The hotel was rather clean. The restaurant was just OK. My wife has some food allergies, which we let them know about, but we kept getting incorrect items every meal. Our server was great and tried the best, she was struggling to help. It made for a non memorable experience at best. The management is not the friendliest. We stayed for two nights when we asked for a late checkout, nne hour later, for 11:00AM, the gentleman at the front desk rudely uttered, "Impossible!" - thanks for the hospitality, so much for omotenashi. I find that Hakone has become a little too touristy, we had an exceptional experience two days prior, in Shizuoka; where we stayed at another Onsen hotel that was just spectacular and considerably less expensive than here. Also, in Fukushima at Date Onsen, far better experience and much cheaper. The hospitality was 180 degrees from Kintoen. I would never return here, the price is not worth the level of service and experience. Hakone has become the Hamptons of Tokyo-ites who pay whatever to get out of the city. Judging form other comments and the 3-star rating, other peoples experiences seem to be the same - pass and save your money for somewhere else.