Tropical Islands

la piscine elle même était sympa mais c'est quand même bien trop cher pour ce que c'est.. si vous voulez manger quelque chose vous payez 12€ pour une pizza froide/tiède. Si vous souhaitez faire une activité supplémentaire comme le mini-golf, vous devez également payer un supplément. Lorsque nous avons voulu quitter la piscine, 1 des sangles n'a pas fonctionné pour la remettre car la sangle était soi-disant utilisée pour un casier qui était encore fermé, nous avons dit aux employés que la sangle n'avait pas été utilisée. Ils n'ont également fait aucun effort pour parler anglais, "vous êtes en Allemagne où l'on parle allemand" après presque 15 minutes de discussion, 1 des employés est venu aider, puis elle a commencé à crier en allemand. De toute façon, nous ne reviendrons pas.

L'emplacement est génial en termes de design, en effet. Pourtant, en termes de choses à faire, j'attendais plus de l'un des plus grands aqualands d'Europe. Ce n'est pas le pire, cependant: le fait que nous n'ayons pas trouvé au moins un transat (nous étions un groupe de 9 personnes, dont 3 enfants) c'est ce qui nous a le plus ennuyé. Pour 50 euros/ticket, sans la possibilité de réserver au moins au préalable un transat, je pense que c'était irréprochable. Nourriture, boissons et sucreries bonnes et variées. Bon point pour la zone sans fumée.

Je ferais attention en venant ici. Mari, fils et ami sont là en ce moment. Il y avait un problème avec la serrure de la chambre et ils ont blâmé mon mari et mon enfant même s'ils ont signalé tout de suite. Ils avaient besoin de changer de chambre mais ils essayaient de les mettre dans une chambre avec 2 lits et il y en a 3. Maintenant dans 2 chambres côte à côte mais ils ont été «menacés» que la 2ème chambre doit être payée et tout en le menaçant, il l'a fait trembler dessus. Pas acceptable. Je n'y retournerais pas, ce qui est dommage, mais je ne peux pas partir en vacances et être menacé.

We spent two days here whilst on a trip to Berlin. We are a family of five from the UK. The children are 10, 13 and 16. We stayed on site in a cottage and paid for an all inclusive with breakfast and dinner in restaurant on site. Firstly the positives - the area was huge, the pools are lovely and the flumes ok - it wasn't that busy, and quieter on the Friday and become busier on the Saturday. We had chosen a weekend when the German schools were not on holiday we didn't stay on the Sunday as we wanted to catch a few things in Berlin before we left. - the enclosed area has a nice lot of greenery including flamingos and a butterfly house - the staff were really helpful and we felt safe and looked after A lot of staff spoke English - the shuttle bus from station and cottage worked well but was sometimes busy and could do with being more often at busy times -the flumes were good and the children particularly liked the white water rapids - the flumes are not many and a section was closed off which meant more people using the other flumes - the indoor flumes were a little tame for my two teenagers and too few to make for a varied day - smoking was allowed outside which meant the outside area sometimes wasn't great - the food at the buffet which was included wasn't great and there are other restaurants which we couldn't experience - there were always loungers if you looked around -the check in took around an hour - there is definitely a glow problem with check in and learning how things work. Why on earth we had to queue to check in and then again to leave luggage and then again to get locker fob from 3 different places, also again to collect towels and these queues had to be repeated to drop these things back. -deposits are taken for everything including glasses from restaurants and bars. This was not made clear when we got glasses. Luckily we realised before we left them on the tables. -the ashless fob system works well - the cottage was tiny and cooking would have been a struggle. - we didn't find anywhere to buy food to use in the cottage but we didn't look very hard - the mosquitos were quite active outside On balance I would recommend a trip for families but be thoughtful about when you book to have quieter visits and be realistic about what it is

We stayed at Alexanderplatz and used our train pass to travel to Tropical Island... this was a long winded process... not to do with the location itself. Typically for a tourist trap massive ques to get in. Very German efficient locker rooms and payment bands 😀 water slides and facilities were good and plenty of staff on hand. Underwhelming compared to other parks we've been too. Plenty of food and drink variety and not ridiculously priced. Deposit refund for returned plastic cups was good! Approx 35 euro spends per person whilst inside, this covered food and drink. We are a family 2 adults and 2 kids 8 and 12 at the time.

We booked two rooms for 2 nights: 450€ for 1 child 1 adult and 670€ for 2 adults. The booking information provided a list of things that are "included". My problem is that when you say "included" in implies that they have been payed for in advance so you don't need to pay for them again/extra. Some of the things marketed as included were the Amazon area and Tropino Childrens club. The Amazon is for free for everyone who has entrance ticket (so it's just empty marketing) the childrens club entrance is also free for everyone but when you want to do any of the activities (mini golf, battery car rides, air hockey etc) you still need to pay for them regardless of what ticket or package you have - so.. what exactly is included if you need to pay extra for everything? Also the beds are very uncomfortable and hard, a mere quarter of the information inside is translated to English and the staff can't help you because they don't understand english either.. Imo the food is overpriced for its quality. But there are some positive things too. There are a lot of things to do for kids and the waterslides are fun. In conclusion - i don't recommend staying the night. It's cheaper and makes more sense to go early in the morning, bring you own food (even tho they say it's not allowed for "safety reasons" - I say it to make money), stay for one full day until 00 and leave. Personally I'm most disappointed for the false advertisement and the fact that everything is to make money - they don't even give you tap water for free or include drinks in the all you can eat buffet..