Évaluations de H4 Hamburg-Bergedorf

Réponse de l'établissement: Dear Guest,It is a pity that our H4 Hotel did not meet all your expectations. We hope you still had a great time in Bergedorf. Best regardsYour H-Hotels teamStefanie Bergforth - Online Reputation Manager

Réponse de l'établissement: Dear Guest,Thank you for your positive review that you have written for our H4 Hotel. We are pleased that you had a nice and pleasant time with us and hope to welcome you again soon in beautiful Bergedorf.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager

Réponse de l'établissement: Dear Guest,Thank you so much for your lovely word about your stay in our hotel. We are more than happy to read that our team could offer you a wonderful time. Hopefully we can welcome you soon again and until then we wish you only the best! Greetings from Hamburg,Your H-Hotels Team,Anika Müller - Online Reputation Manager

Réponse de l'établissement: Dear Nico,thank you very much for your great feedback. We are very pleased that you enjoyed your stay with us at the H4 Hotel and that you felt comfortable with us. We hope you had a pleasant journey home and will visit us again in Bergedorf. We are looking forward to seeing you!Your H-Hotels teamStefanie Bergforth - Online Reputation Manager

Réponse de l'établissement: Dear Guest,Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Bergedorf soon!Your H-Hotels team,Stefanie Bergforth - Online Reputation Management

Réponse de l'établissement: Dear Guest,thank you very much for your great feedback. We are very pleased that you enjoyed your stay with us at the H4 Hotel and that you felt comfortable with us. We hope you had a pleasant journey home and will visit us again in Bergedorf. We are looking forward to seeing you!Your H-Hotels teamStefanie Bergforth - Online Reputation Manager

Réponse de l'établissement: Dear Guest,Thank you for visiting our H4 in Bergedorf and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager

Réponse de l'établissement: Dear Guest,thank you very much for your great feedback. We are very pleased that you enjoyed your stay with us at the H4 Hotel and that you felt completely comfortable with us. We hope you had a pleasant journey home and will visit us again in Bergedorf. We are looking forward to seeing you!Your H-Hotels teamStefanie Bergforth - Online Reputation Manager

Réponse de l'établissement: Lieber Gast, das gesamte Team möchte sich ganz herzlich für Ihre großartige Bewertung bedanken. Es gibt nichts Schöneres für uns, als zufriedene und glückliche Gäste, die sich wohlgefühlt haben und uns in positiver Erinnerung behalten. Empfehlen Sie uns gerne weiter. Wir freuen uns auf Ihren nächsten Besuch und heißen Sie schon heute „Herzlich Willkommen“.Herzliche Grüße aus Hamburg,Ihr Team von den H-HotelsSergej Rosenberg - Online Reputation Manager

Réponse de l'établissement: Lieber Gast,vielen Dank für Ihre Bewertung und Ihr Feedback! Es freut uns, dass Ihnen das Zimmer und das Frühstück insgesamt gefallen haben. Wir entschuldigen uns für die Unannehmlichkeit bezüglich der Duschmittel – wir werden sicherstellen, dass die Spender in Zukunft ausreichend aufgefüllt sind. Auch das mit den Brötchen nehmen wir gerne auf und werden dies bei der nächsten Lieferung berücksichtigen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Liebe Grüße,Ihr Team von den H-Hotels, Anika Müller - Online Reputation Manager

Réponse de l'établissement: Lieber Niklas, vielen Dank für Ihre Bewertung. Wie schön, dass wir Ihren Wünschen und Vorstellungen größtenteils gerecht werden konnten und Sie eine angenehme Zeit bei uns verbracht haben. Es ist für uns sehr wichtig, die Meinung der Gäste über unser Hotel zu erfahren. Nur so sind unsere Mitarbeiter in der Lage, das Serviceangebot auf einem gleichmäßig hohen Niveau zu halten und eventuelle Fehler und Missstände sofort zu beheben. Wir haben Ihre Bewertung an unser Housekeeping Team weitergeleitet. Für die entstandenen Unannehmlichkeiten möchten wir uns in aller Form bei Ihnen entschuldigen. Wir würden uns freuen, Sie wieder einmal in unserem Haus begrüßen zu dürfen.Herzliche Grüße aus Hamburg-Bergedorf, Ihr Team von den H-HotelsSergej Rosenberg - Online Reputation Manager

Réponse de l'établissement: Dear Guest,Thank you for visiting our H4 in Bergedorf and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager

Réponse de l'établissement: Dear Guest,Thanks for your review. Nice that we could be your host in our H4 Hotel. We hope you had a pleasant stay. We look forward to seeing you again in beautiful Bergedorf so that we can fully convince you of us.Your H-Hotels teamStefanie Bergforth - Online Reputation Manager

Réponse de l'établissement: Dear Guest,Thank you for letting us know what you liked and didn't like. We depend on the help of our guests to ensure a perfect stay, so we really appreciate your support. We would also be very happy about another visit, where we would like to convince you 100%. I wish you all the best until then,Your H-Hotels team,Stefanie Bergforth - Online Reputation Manager