The Foresters Arms

This is the e-mail I sent directly after our stay, but unfortunately still have had no reply. Hello, We stayed with you last night in room 3 and unfortunately, it did not live up to the promise of your web site. On the positive, the bed was comfortable if a little soft, the rooms is bright and airy and the bathroom is well stocked with nice products. Unfortunately, on the negative you really need to get someone in there to look at how it is laid out. When we arrived the bed was shoved up against the wall, there are no bedside tables or reading lamps; the over head lights despite being on a dimmer do not dim. There is a luggage stand which is completely unnecessary you have the window seat which has no cushions on it so luggage could easily be put there. There is no shelf to put things on, may I suggest you put something on the wall over the radiator under the TV. The pillows and duvet were not the promised goose down and your bed linen was a bit prickly, and gave the impression of not being particularly high quality. We were also missing the Twining’s Tea, Nespresso Coffee, straighteners, iron and the 40 inch TV. You have a great product and you are in a superb location and have a stunning web site, but you really need to make sure all of your rooms live up to the promise it makes. I am afraid that despite the location I really find it hard to believe we were charged £120.00 for the room about half of that would have been fair. I am sending this directly to you to give you a chance to reply before I do a Trip Advisor review warning people not to accept room 3. Kind regards

Lady at the pub was very nice and helpful , she seemed rushed off her feet . She checked us into our room and then took our order in the restaurant. Her service was first class and the food was really good too. The room however was disappointing, dusty carpet on the floor and walls ! The bed was spotless with clean linen. There was thick dust on the window sill and the material on the ceiling filled with cobwebs. An asthmatics nightmare so I loaded up with plenty of anti histamine and lots of inhaler to make it through the night. Be warned if you are sensitive to dust because there is plenty here. The bath room was very clean with fresh towels .

We stayed for 2 nights a couple of weeks ago, for a friend's party in the nearby golf club. We had an evening flight so checked in just after 9pm and were warmly welcome at the bar and shown straight to our room. The room was great, we liked the quirky decor and it was warm and comfortable. We went straight back down to the bar as they were serving food until 10pm. My husband had their fish and chips and rated it highly delicious. The bar staff were very friendly and easy going, and we enjoyed a couple of drinks before bed. Beds were very comfy too. The room was well equipped with everything we needed including tea and coffee and hairdryer. We were not disturbed by any noise from the pub despite being above the outdoor seating area. Next day we were able to walk into Kingston and spent the day reacquainting myself with the town I had grown up and gone to Uni in, many years ago. The pub is almost opposite Hampton Wick station so it was very handy for connecting in and back to London. Would highly recommend a stay here - if we were here again we would try and fit in a visit to the Indian restaurant right across the road!