Xizili·Art Hotel

Do not reserve this hotel if you don’t want to have unnecessary troubles during your trip. It was our first trip in Hangzhou, we booked 2 nights: they first room allocated was in a corner, the toilet opens in front of the bed, it smells like you are sleeping in the toilet… the WIFI and tv box does not work, the room can not be locked inside. They changed us for a second room. This second room works well until the second night where the digital lock of the door dysfunction (again!) The door could not be locked, anyone without any room card could enter into our room. We called reception, the lady was busy and forgot to answer us, we were waiting 20min in the room. Before leaving we identified one charge plug does not work but has a red light inside, this is very suspicious! Please consider this comment before booking. 酒店名字在武林广场其实距离武林广场还有两站地铁！ 最近的地铁也要走10分钟， 不想走冤枉路的注意了！ 服务很客气但是不专业，房间破旧损害还灰尘。定的比较贵的大床房，小姐姐还说给我们升级了。进房间一看厕所对床，一用厕所房间就一股臭味。。。电视不能用，房间不能里面反锁。后来给我们换了个房间，这个房间里面可以锁了外面却又故障了。不用房卡就能打开门近房间。一个人出来旅游的姐妹们三思而后行！房间一个电插口对准浴室门，手机插上去不通电但是有一个奇怪的红点。。。走的时候才发现！没时间报警大家细品！

大半夜2點鐘 走廊裏響起嘈雜的吵鬧聲 合理懷疑是喝了不少酒 本以為等那些人進房間後會好很多 不巧的是應該是住隔壁間 安靜過後想起了震耳欲聾的音樂聲 真的是直擊靈魂 後來實在忍不了了聯繫前台 溝通過後音樂聲消停 半夜2:30 “優美”歌聲響起 振聾發聵 唱的我崩潰 全程捂着耳朵 無法入眠 也不能全怪酒店 怪自身倒黴 碰到這些******* 嘻嘻哈哈 ***** 素質真的差

性價比超級高的一家酒店！擁有超大落地窗的感覺真的是太棒啦，而且還有不錯的音樂，空間也很大。有種住了以後不想走的感覺 哈哈哈

#設施不錯#乾淨衞生整潔#床舒服#服務態度好出差在外也要住的舒服，五星好評沒毛病 房間空間大，乾淨衞生，智能化，體驗感不錯 酒店有停車位，不用擔心停車問題 有問題呼叫前台，問題及時解決 入住還有精美小零食贈送 很值得推薦大家。 杭州西子裏•藝術酒店

位置好交通便利 酒店延遲退房 中間不會用電視機也耐心解決了 下次來杭州還會選這家 不錯的體驗

Staying at this apartment hotel in Hangzhou had its ups and downs. The view from the high floor was amazing, but the elevator was slow, which was frustrating. The room was clean and cozy, but the amenities were basic. Overall, it's okay if you don't mind waiting for the elevator and don't need fancy stuff.

convenient location and pleasant rooms..Jenny the receptionist was nice and accommodating..Will book here again🥰

Very spacious room! Love the huge wall to wall windows. It’s such a beautiful view during the day and night. Full length mirror and vanity mirror above the sink. My only gripe is that the toilet is only partially partitioned off from the room, the wall doesn’t go all the way up to the ceiling. This detail can be seen in the listing pictures so we booked it with full awareness. Thankfully my friends and I are comfortable enough with each other to take a dump in each others presence, otherwise new couples/friends might want to think twice 😂

Good Hotel, I recommend for everyone with a good location 👌🏻