Hangzhou Huachen Kenzo Hotel

Staying at the hotel left the best impression: convenient location, nice services. I really liked the European breakfast, there was American, vegetables and omelette. Very polite staff! The furniture in the room may have looked old-fashioned, but the room was very clean, with a soft mattress and all the necessary amenities. The only thing that surprised me was that there was no door between the room and the bathroom. It was very nice to receive a small compliment every day(yogurt, banana and tomato). Every day my room was cleaned, towels were changed and water was brought. My room was non-smoking, but unfortunately the room was opposite the elevator where people smoked, so the smoke was coming into the room. The woman at the reception helped me a lot with the necessary purchases online, unfortunately, I didn’t have time to ask her name.

The staff at this hotel are very helpful and friendly. It is just 2 stops on metro line 4 from the East railway station, and about 25 minute didi ride to West Lake. The bedroom and bathroom are high quality with lots of amenities and the bed is comfy

酒店乃名符其實的4星酒店，設施配套完善，早歺豐富可口，服務熱情周到，出行交通方便 ，距火車東站乘地鐵二站即可到達！特別表揚前台服務超人性化，因乘火車時間為下午，特別將退房時間延到了下午4點！非常感謝🙏