Honeymoon LOFT Cinema Hotel (Hangzhou East Railway Station)

I do not recommend this hotel at all, especially if you are a foreigner. First, there was no place to check in and the booking only had a phone number. After a long day, we were wandering around confused, until I called. We were then instructed to go to a place that had no signage and was in a building that looked like peoples’ apartments. Then all communication was over WeChat. They asked for a 100 yuan deposit over WeChat, plus a list of “extras” they would charge for, like a 50 yuan charge for cooking or having extra trash. We didn’t cook, but why provide a stove and charge people to cook on it? They nickel and dime you. Plus there wasn’t even soap in the bathroom or kitchen which was irritating. The room itself was decent though and the loft is nice. However, the beds weren’t too comfortable, and the bathroom had mold. But the location is good and the area had restaurants and Hippo grocery, and was a close walk to the train station.  Overall the whole experience was sketchy and weird.  I’m not even sure it’s a real hotel, it felt more like a non-hosted AirBnb, but with worse amenities. I speak Chinese, but if you are a foreigner, you would be confused and unhappy.

We would like to express our sincere appreciation for the quality of service that your hotel provides. We are pleased with the hotel accommodations, as they are generally clean, tastefully furnished and well maintained.