Savoir Resort

Simon was exceptional! Brought us around in a boat helped us take stunning photos and was just in every way possible made our stay superb! Would highly recommend a stay here. Worth every penny. Very therapeutic and authentic Chinese experience (and given it’s the only 1 of 1 resort with a private lake and 40000sqm of space) it’s definitely worth an experience.

Lovely hotel in the middle of West Creek/ Xixi National Wetlands Park in Hangzhou. The hotel and service offerings are excellent, located in a very secluded spot away from the hustle and bustle, great for relaxation and enjoying the serene and tranquil surroundings. There is a small lake in the middle of the hotel, which I understand is owned and managed by the hotel. The views are wonderful and better than going to the famed West Lake (way too touristy and crowded). I think this hotel has a lot going for it, even though it’s not a known brand. I would say some things for improvement are as follows: Must, must open a spa. AmanFayun, Banyan Tree, Anh Luh and Four Seasons all have spa’s and they’re at roughly the same price point. This wasn’t a deal breaker for me, but for some people this would put them off from booking here. Gym. This place needs an on-site gym for obsessed exercise freaks like me (and other health obsessives that want to go to an all-inclusive resort). Also, with the yummy high calorie food offerings in the restaurant, I would like to work those calories off and not worry about getting home fatter than when I left! Restaurant – Excellent service from the wonderful manager, who I forgot to ask her name and all her staff. Very good manners from all the staff, very quiet voices, barely can hear them speak amongst themselves. However there needs to be more of an international offering for people that visit from outside China (US/ Europe, India/ South East Asia/ Gulf countries, who all would probably stay here in the future). There should be another restaurant that offers international fayre, as well as the traditional Chinese restaurant, so both sets of visitors are catered for, and more choice is always good for people that stay longer than 3 days. And vegetarian/ vegan options would be very appreciated. The “Savoir resort” is not mentioned on Didi maps or on Baidu maps, and the Chinese name bears absolutely no resemblance to the English name 杭州所见 – 西溪度假酒店. Foreign people may have problems finding this location on their maps/ getting here without help (the less help that is required, the better). The two top-end rooms (6999 yuan a night and 15,000 yuan a night) cannot be booked on 携程 （Ctrip） or Trip.com. I think there should be 5 – 10 pictures on the site showing these rooms as bookable. I take a long time researching a hotel before booking, so the more information available, the better. The boat trip in the hotel is way better than the boat trip offered outside the hotel. I really enjoyed it, but I don’t think many people use it, which is a shame of a great resource. The fact this hotel has its own private lake is something that makes it stand out from the other hotels. PS , I cannot upload my videos of the boat trip inside the hotel's lake because the file is too big :'(

poor toilet design. the toilet has bad ventilation and the drainage can be easily blocked. the shower door and floor is also poorly finished and water will easily overflow to outside.

環境清幽 荷花綻放 猶勝國外名畫 午后小雨輕飄 竹影搖曳 古今文人墨客競相稱頌 地處杭州市中心的地鐵站出口不遠之處 獲獎無數 連續數年

酒店的整體設計是古樸大氣的中國風 住在這裏身心得到了放鬆 真的是來這邊好好度了個假 酒店有餐廳 味道是很有特色的融合菜 還有茶室每天都有不同的小活動 在這裏喝喝茶動動手 超級愜意 帶孩子來的 酒店還有戲水池可以玩 孩子都不想走 酒店有接泊車去哪裡都方便 點外賣都給送到房間 工作人員的態度都非常親切 下次有機會還會再來

來過週末整體很舒服度假感拉滿~ 濕地、荷花、叢林掩映、鳥叫蟬鳴 非常避世很喜歡～ 很原生態的江南園林景觀 整個度假村房間與自然結合很好 房間內部很多木質結構 而非鋼筋混泥土不會有現代割裂感 很有峇裏島烏布田園裡度假村的感覺 整體環境/服務/餐食/設施都很棒會再來的 管家很貼心給我們介紹周圍 還現摘新鮮的蓮子給我們吃 總體很喜歡會再來的～