Le Parfum Apartment and Hotel

Everything is great except the pillows and the toilet. Pillows are very soft and flat. With such a big bed, could actually have 4 pillows instead of 2. The shower and the toilet bowl have no separation in between and hence the toilet seat will get wet when someone showers. There is some construction going on so grab car cannot access directly. However, it is a short walk to the main road so not a big issue. Very quiet place. Lovely stay!

I recently stayed at Le Parfum Apar**ent & Hotel and wanted to share my experience. While there were some challenges, I also had positive aspects to highlight. Upon arrival, I encountered difficulties due to ongoing construction, which prevented my taxi from accessing the hotel directly. I had to navigate through alleys to reach the hotel, which was quite exhausting considering my early morning arrival at 3 am. Unfortunately, I was unable to reach the receptionist by phone, and upon arrival, I found the hotel closed. It took multiple attempts to receive assistance. Eventually, I was able to check-in, but the room I was assigned was disappointingly small, especially the bathroom. I later discovered that the hotel had notified my travel company about the construction, but I was not personally informed. However, the following day, the hotel graciously upgraded my room to a spacious apar**ent free of charge. The upgraded room had ample space, a larger bathroom, and even a convenient shoe cubby outside. I thoroughly enjoyed my time in this room. One aspect that detracted from my experience was the hotel's location, which was approximately 20 minutes away from the city center. Coupled with the ongoing construction and road blockades, this created additional inconvenience. In summary, my stay at Le Parfum Apar**ent & Hotel had its ups and downs. While the initial challenges and small room were disappointing, the hotel's gesture in upgrading my accommodation was greatly appreciated. The spacious apar**ent and thoughtful amenities enhanced my overall enjoyment. However, the location's distance from the city center, compounded by the construction-related disruptions, was a notable drawback. I hope this feedback provides valuable insights for the hotel's continued improvement. Thank you for your attention to these matters.

Great hotel for our 10-day stay in Hanoi. Location is near Hoan Kiem central areas, hence plenty of good food and cafes within 5-10mins walk and drive. Customer service is excellent. The room is small but cute and well-furnished. Theres a lil bit of construction near the Heart Hospital and we need to walk 2 mins to main street to get on our Grabcar ride. Despite that we enjoyed the walk, and got support from the staff with our luggages. We will come back one day 🤩

Pretty nice!!!!! Clean and good location

GOOD HOTEL! The main access to the hotel is blocked because of the construction of the road, you need to walk 3-5 min to get to the main street, But the good side is you can have a quiet night! All the facilities seem new and clean , and the staff of front desk can speak fluent English! Only 2 thing can be better: 1 is if you need a very queit room for you sleep , you must have ear plugs , the elevator is just outside the room , you can here the noise from the elevator clearly 2 is the shower space has no curtain or block ,so after the shower , you bathroom will be all wet for a few hours

The taxi followed according to waze-like apps. But could not reach the hotel. Dropped us off around some major construction in the rain. We asked around and were directed along some barricade to a narrow dark alley. The hotel was in dimly lit place. The receptionist spoke excellent English and apologised for our hardship. She said she notified us via *******.. Isn't that *****ic, huh Trip.com!!! No wonder the hotel cost was high... If you dun hv room, tells us. Dun try to makan here... To book a cab, had to walk abt 600m thru the dark wet alley and wait infront of another hotel. Might as well book Phoung Hotel where the cab picked us. The staff were great.

Amazing hospitality team! Lovely room and great location!

Everything is good except the location. The room is very clean