Mia Casa by Satori

Le petit-déjeuner composé de pain grillé, de yaourt, de café et de nourriture bouillie était inclus et les installations étaient propres et agréables. Il y avait de grandes et petites serviettes, mais je n'avais pas de pyjama, donc cela aurait été plus confortable si j'avais eu un pyjama.

L'espace dans la pièce est légèrement petit, mais l'a**osphère générale est soignée et élégante. Il convient aux voyages d'affaires et aux vacances à court terme. Il se trouve à seulement 10 minutes à pied de la région pittoresque du lac Huanjian. Il y a aussi de nombreux puits -des restaurants et des attractions connus à proximité. L'emplacement est génial !

This is the case of a beautiful building being poorly managed. The building itself is very beautiful modern, and nicely designed but that is about it. - The beds are uncomfortable. - Breakfast is a joke and half of the time is missing the few times they offer. There was usually one piece of toast for each guest. Very bare minimum. No real coffee. Just instant powdered stuff. - We had to argue for an extra pillow. One per person again. - No extra keys allowed, so if you are travelling with two people- you have to stick together. - Not the best location. You can get the same or better closer to the action. - No amenities onsite. The customer service is a joke. They are not that friendly and when you ask for something- it’s an excuse about how management won’t allow them. I’m sure that’s the case. I wouldn’t want to work in this place either. This was the worst hotel experience of all of the 6 hotels we stayed in. Would not recommend at all!

Booked since August. Paid up one week before arrival. Hotel cancelled my booking the day before I arrive. Imagine my shock. Had to find a place last minute for kids and myself. The claim they pricing was wrong which is not the fault of the guest. But I was punished for their mistakes. This is an unreliable management. Avoid at all cost.

Not much good I can say about the place. First they downgraded us to a smaller room and didn’t compensate the right difference due to “electrical issues”. Then the room we got smelled liked a gutter. We asked the staff to inspect, they completed ignored everything. We tried multiple times to get them to rectify the issue but nobody was there to assist. The second day, we were able to get them to switch room. We agreed on 800k. When we checked out, the receptionist went back on her word and asked for 1.2MM! Ridiculous! Also the rooms have zero noise proofing. You can hear everything going on outside, which is also very annoying.