Fortuna Hotel Hanoi

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Fortuna Hotel Hanoi

6B P. Láng Hạ, Thành Công, Quan Ba Dinh, Hanoi, VietnamVoir le détail de l'hôtel
Fortuna Hotel Hanoi
Fortuna Hotel HanoiFortuna Hotel HanoiFortuna Hotel Hanoi
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Avis des voyageurs

8.5/10
Très bien
504 évaluation
Avis vérifiés
Emplacement8.5
Commodités8.2
Service8.7
Propreté8.7
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Toutes les évaluations(504)
Évaluations positives(480)
Évaluations avec photos/ vidéo(68)
Personnel accueillant(55)
Très bien situé(32)
Bien situé(16)
Idéal pour les voyages d'affaires(15)
Literie moyenne(13)
Nourriture de qualité(11)
Nombreuses commodités(6)
J'y retournerai(5)
Évaluations négatives(24)
Vincent Kam Seng Kee
Chambre lit king de luxe
Séjour au nov. 2024
Voyage entre amis
15 évaluation
10/10
Exceptionnel
Publiée le 15 déc. 2024
Hotel is clean and well kept despite being a rather old hotel. Location is central and convenient. Front ni desk is very helpful and its staff’s English proficiency is really good.will be here r
Traduire
Réponse de l'établissement: We are grateful for your positive review and for choosing to stay with us. We are glad to hear that you had a wonderful time at our hotel and we hope to have the opportunity to serve you again in the future. Thank you for your kind words and for sharing your experience with others.
wang chi
Chambre lit king de luxe
Séjour au avr. 2025
Voyageur d'affaires
2 évaluation
8.5/10
Très bien
Publiée le 11 mai 2025
The floor I stayed was refurnished. Breakfast not bad. They have a swimming pool. Not far away from. tourist area.
Traduire
Réponse de l'établissement: Dear Wangchi,Thank you for your positive review and for giving us such a high rating. We are thrilled to hear that you had a great experience at our hotel, and we hope to see you again in the future.Best regards,Fortuna Hotel Hanoi.
Invité
Chambre Premier Exécutive
Séjour au fév. 2025
Voyageur d'affaires
2 évaluation
10/10
Exceptionnel
Publiée le 1 avr. 2025
A Truly Singaporean Experience I always stay at this hotel whenever I visit, and it never disappoints! From the moment you step in, it’s clear that this place is truly Singaporean at heart. The atmosphere captures the essence of Singapore, and you can feel the local culture woven into every aspect of the experience. One of the highlights of my stay is the food. The hotel offers a fantastic variety of local Singaporean dishes, making it the perfect place for anyone who craves authentic flavors. Whether it’s a hearty bowl of Laksa, tender Hainanese Chicken Rice, or the rich and flavorful Satay, there’s always something to satisfy your taste buds. The convenience of being able to indulge in these iconic dishes without having to leave the hotel is a huge plus! The service is impeccable—friendly, efficient, and always attentive to your needs. It feels like the staff genuinely care about providing a top-notch experience, and they go above and beyond to ensure you have everything you need. As for cleanliness, the hotel maintains the highest standards. The rooms and common areas are spotless, creating a welcoming and comfortable environment. You can really tell they put effort into making the space both functional and aesthetically pleasing. Overall, this hotel provides a perfect blend of local culture, outstanding service, and immaculate cleanliness. I highly recommend it for anyone wanting a truly Singaporean experience. Whether you're here for business or leisure, it’s an ideal choice!
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you so much for your wonderful and detailed review! We are absolutely thrilled to hear that you consistently enjoy your stays with us and that you feel our hotel truly embodies the Singaporean spirit.It brings us immense pride to know that you appreciate the local culture we strive to weave into the guest experience, from the atmosphere to our authentic Singaporean culinary offerings. We are delighted that you enjoy our Laksa, Hainanese Chicken Rice, and Satay! Providing our guests with convenient access to these iconic dishes is indeed a priority for us.Your kind words regarding our service, cleanliness, and the attentiveness of our team are truly appreciated. Our staff is dedicated to providing a top-notch experience, and your feedback serves as a great encouragement to them.We are so pleased that you find our hotel to be a perfect blend of local culture, outstanding service, and immaculate cleanliness, and that you highly recommend us for a truly Singaporean experience.We look forward to welcoming you back to Fortuna Hotel on your next visit to Hanoi, Vietnam, and continuing to provide you with the same exceptional experience you've come to expect.Sincerely,Fortuna Hotel Hanoi.
KLUN
Chambre de luxe
Séjour au mars 2025
Seul
11 évaluation
7.5/10
Publiée le 22 avr. 2025
Not the best location and value but cleanliness, service and facilities are good.
Traduire
Réponse de l'établissement: Dear Klun,Thank you for your positive review praising our facilities, cleanliness, and our service. We are so pleased you had a wonderful stay and appreciate you highlighting aspects you enjoyed. We aim to delight every guest, and your kind words motivate us to continue providing quality service. We hope to welcome you back soon.Best regards,Fortuna Hotel Hanoi.
FHOODSHIP
Chambre lit king de luxe
Séjour au nov. 2024
Voyageur d'affaires
36 évaluation
9.0/10
Excellent
Publiée le 29 déc. 2024
Foreign exchange at the reception does not accept RMB. Little disappointed. Other than that, rooms were fairly updated and all creature comforts are there.
Traduire
Réponse de l'établissement: Dear FHOODSHIP,We appreciate you taking the time to share your feedback. We understand your disappointment regarding the RMB exchange. We are glad to hear you enjoyed our updated rooms and amenities. Thank you!Best regards,Fortuna Hotel Hanoi.
Lu
Chambre lit king de luxe
Séjour au mai 2024
Voyageur d'affaires
6 évaluation
8.0/10
Très bien
Publiée le 16 juill. 2024
The hotel is good as usual. Only trip.com was not able to help to modify the booking during the stay. It cost me one night forfeited. Will book directly from the hotel next time.
Traduire
Réponse de l'établissement: Dear Lu,Thank you so much for your kind words and for taking the time to share your experience with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon.Best regards,Fortuna Hotel Hanoi
kalvinngjc
Chambre lit king de luxe
Séjour au mars 2025
Seul
5 évaluation
7.5/10
Publiée le 13 avr. 2025
great stay. room was clean and they have a great restaurant
Traduire
Réponse de l'établissement: Dear Kalvinngjc,Thank you so much for your kind words and for taking the time to share your experience with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon.Best regards,Fortuna Hotel Hanoi.
Hsieh David
Chambre lit king de luxe
Séjour au avr. 2024
Voyage entre amis
3 évaluation
8.0/10
Très bien
Publiée le 2 juill. 2024
very good, nice place, good service, nice food, everything is fine
Traduire
Réponse de l'établissement: Dear Hsieh David,Your feedback is appreciated! We're here to provide great experiences every time you visit. We hope to have the opportunity to welcome you again at Fortuna.Best regards,Fortuna Hotel Hanoi.
np
Chambre lits jumeaux de luxe
Séjour au août 2024
Voyageur d'affaires
2 évaluation
6.5/10
Publiée le 28 oct. 2024
The hotel is clean, but if you use too much toilet paper in the tray it will clog. I was a little surprised that the staff brought hot water in the middle of the night when I arrived.
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Yongsheng
Chambre classe affaire (lit king size)
Séjour au mai 2024
En famille
40 évaluation
6.0/10
Publiée le 25 juill. 2024
Like this hotel location to make me happy
Traduire
Réponse de l'établissement: Dear Yongsheng,We appreciate your positive feedback and are happy to know that you had a great time at our hotel. Thank you for choosing to stay with us, and we hope to have the opportunity to serve you again in the future.Best regards,Fortuna Hotel Hanoi
Invité
Chambre lit king de luxe
Séjour au août 2024
Voyageur d'affaires
42 évaluation
9.0/10
Excellent
Publiée le 11 sept. 2024
hotel is bigger & cleaner than I was expecting. quiet at night too. breakfast is worth it. there was a super-typhoon when we were there. We had drinking sessions at the 1st floor restaurant.
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you so much for your kind words and for taking the time to share your experience with us. We are glad to hear that you enjoyed your stay and we hope to see you again soon.Best regards,Fortuna Hotel Hanoi
Tom catz
Chambre lit queen première
Séjour au janv. 2025
En famille
124 évaluation
9.0/10
Excellent
Publiée le 1 mars 2025
Great location good stuff clean safe .. !!
Traduire
Réponse de l'établissement: Dear Tom,We are delighted to hear that you enjoyed your stay and that our hotel met your expectations. Thank you for your kind words and for recommending us to others. We look forward to welcoming you back soon.Best regards,Fortuna Hotel Hanoi.
Gia hao
Chambre lit king de luxe
Séjour au nov. 2023
Voyage entre amis
26 évaluation
10/10
Exceptionnel
Publiée le 15 déc. 2023
Perfect!!!!!I really love the breakfast and the room service is quick and friendly. I would visit again.
Traduire
Réponse de l'établissement: Dear Gia hào,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you had a perfect experience with us and that you enjoyed our breakfast and room service. We are proud to have a team that is quick and friendly, and we are thrilled to hear that they met your expectations.We appreciate your kind words and look forward to welcoming you back soon!Warm regards,Richard Tiang,General Manager.
Xin
Chambre lit king de luxe
Séjour au avr. 2024
Voyageur d'affaires
22 évaluation
9.5/10
Extraordinaire
Publiée le 30 mai 2024
In summary, it was an average stay without any major issues. A good option if you’re looking for a straightforward, no-frills experience.
Traduire
Réponse de l'établissement: Dear Xin,Thank you for sharing your experience with us! We're glad to have made your stay enjoyable. We hope to have the opportunity to serve you again in the future.Best regards,Fortuna Hotel Hanoi.
Invité
Chambre lit king de luxe
Séjour au fév. 2025
Seul
1 évaluation
8.0/10
Très bien
Publiée le 10 mars 2025
Hotel staff are very helpfully
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for your review. We're glad you had a satisfactory stay with us. If there is anything we can do to improve your future stays with us, please let us know. We hope to see you again soon.Best regards,Fortuna Hotel Hanoi