AOLUGUYA in The Unbound Collection by Hyatt Hotel

Best stay ever for me! Everything from the front desk to the housekeeping was great! I arrived quite early than the usual time but was given early in.. the benefits was explained clearly when checking in. Location wise is near a huge shopping mall, other than that its also near to tourist areas. You can even arrange for free pick up service to drive you to either central street or snow world and city. They also can arrange to have the driver to wait for you at the location you dropped off. There are 2 reindeer to greet you at selected timing. Even witness one of it shredding it's antlers! There are also free coke and Sprite and local drink in their mini bar. Unlimited free flow of night food from 10pm-12 midnight, legit nice beef noodle that I had 3 bowls. There are also free drinks and other local delicious food . For breakfast although I didn't get it, it's until 1pm lol, not a typo. Never heard before any hotel we have breakfast till 1pm. I was told this is because the owner know when we visit harbin we will stay up late, if it's the usual 10am you might miss your breakfast.same for those who need to get up early and still be able to come back to eat If you book those 72 square meter room they even provide free car rental. Yes all free, just have to top up the fuel, with this benefits you would've save a lot of money. Special should out to driver wangxin(王新) he drove me to snow world and walked there, even beyond the selected timing because he knows that it will be hard to take taxi back to hotel at late timing. He was also very passionate to introduce all the major location on the way. I was really glad to have met someone like him. Definitely a 5 stars for me!

房間Ok啊！gooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

Room was like a sauna, highest recorded was +29degrees. Thats when we called the reception and they sent a service man to come and look. Apparently there is no cooling here only heating during winter. No matter what setting was put in the thermostat it didn't help. Solution was to open the window, which helped a little but still, the temperature came down only to 27.5c during the night. Also breakfast was not that tasty. Note to foreign travellers, Amex and Mastercard did not work here for paying deposit. Location is a bit far from the attractions of Harbin. Service was good, and apologetic with regards of our issues during the stay. Also breakfast options were not so tasty and variety was limited compared to many other hotels. Evening snack wonton's and noodles were excellent though! Unfortunately cannot recommend staying here, as even with the level of service, the premises are having fundamental issues which weaken the quality of the stay.