We enjoyed a wonderful stay at Kosmos Manor. The scenic location and breathing views was a perfect choice. However, the following made our stay a rather uncomfortable and disappointing one. 1. We experienced an ant infestation. The ants in their masses were all over the place, especially in the bathroom where they climbed onto the towels and clothes, sink etc, which had to be dusted out vigorously before use, and still some crawled onto our bodies. The dead ants were not cleaned out properly as well as they continued even after spraying the area. 2. The toilet seat is positioned so ridiculously high, not the normal height which created much difficulty to use. 3. The bath towels placed on the bath racks had holes, it was in such poor condition. While using them I could hear them tearing. I requested decent towels. 4. The taps are so tight with a struggle to open, and then when opened, the water sprays out fast and wets everything and your clothes. One had to learn a technique as to how to open these taps. 4. There were no basic utensils for a self catering unit, eg coffee plunger or colander. 5. I had to request for everything as it was not seen to prior by the staff. Such as have coffee satchets refilled, (as I could not use my own due to no plunger), usable towels, cleaning of the braai stand that was dirty when we needed to use it, water bottle to be refilled. 6. You cant drink the tap water. There is no sign to say this. We had to ask as we wondered why there is a water bottle in the kitchen. That is when the staff said you cant drink. PS: Although I had to request stuff, the staff provided these quickly and efficiently. They were all extremely friendly and helpful.
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