If you value your privacy stay away. we booked this ( 'hotel'? ) because we had read a host of good write ups. The reality of our stay was horrendous. On arrival we found the car park at the back and above the hotel which had only enough room for about a dozen cars, we were fortunate enough to get the only space left. Getting to reception was a challenge to say the least. Through a garden shed type door and into a dark tunnel dimly lit and the flooring was checkerplate metal stairs down to a checkerplate walkway, scaffolding for handrails on the stairway. At the end of the walkway we came to a door which was locked (the only door in the hotel that could be locked) when we pushed the button at the side of the door we heard a ring tone, we waited a while and as there was no response we pushed it again, this time a lady came to open the door. We were told that the lift was temporarily out of action but it should be fixed in the next few days, when we left five days later, it was still out of action. On booking in and paying for the stay, I was in a hurry to follow the person showing us to our room and forgot to pick up my mobile phone, so I dashed back to reception and saw the manager asked him if it was there, he opened a drawer, looked on the desk and said it isnt here and went to speak to two people in reception, I walked over and as he had decided the problem was no longer his, I asked him if he could call my number as at least we may hear it ringing, he just looked at me and went back to the two people and started another conversation, I went over to him and said quite loudly "Will you please call my number before its too late. He looked really put out, but called my number, a member of staff called Daniel answered and told me he was with my wife in my room and needed to confirm it was my mobile, this was done and as it turned out this person was the only person who seemed to be intelligent enough to be in the hotel business. On our first morning we slept in until about 10am and heard a key in the outer door and a female voice called what sounded like "cleaning" and as I had not dressed yet I called out NO and she closed the door. I went to the door and tried to lock it from inside but it is not lockable from inside, when I asked the manager why we couldnt lock our door from the inside, his reason was that people keep locking themselves in!!!! I decided to try the full English as it was my first breakfast there, it was 10.45am fifteen minutes to close of breakfast time. My breakfast arrived and was stone cold, the only warm thing was the eggs because I asked for poached eggs. I called one of the young girls over and asked her to feel the bacon as it is stone cold, she didnt and I asked her to take it away and re do the breakfast as it was all cold, I asked he to not put it in the microwave as it would then make the eggs hard, she brought it back four minutes later and it was in the same condition so I refused it and told her to take it away.
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