Avis : Oriental Hawaii Hotel (Heihe Central Pedestrian Street Shop)

The room was very stuffy, hot with the smell of smoke even though non smoking room was booked. It was impossible to regulate the room temperature and in general the room was dirty. It seemed that the shower wasn’t cleaned for a very long time. We couldn’t sleep well in this room. Didn’t get a good rest.

The hotel's territory was nothing special, but the room itself was clean and comfortable. The staff was friendly and accommodating, but the lingering smell of cigarette smoke in the hallways and common areas was quite unpleasant. Overall, it was a decent stay, but the smoke issue could be a deal-breaker for some.

It's a bit old place, but spa inside, and assuming restaurant down.

The hotel advertises itself with air conditioner. In fact, there are AC in every room, but they don't give you a remote control and they refuse to let you use it. I ask the receptionist for the remote control of the room and she answered in a very rude way that "there was not". If you don't know how to treat customers, don't work in customer service. If you don't provide a service, don't advertise it.

Good location and room. The staff are nice, they speak Chinese and Russian, not sure about English.

Good hotel for staying a few nights. Service level is good, just ask for whatever you need. Room is quite warm and big. Two free water bottles in the bathroom, the rest in the room is paid. Cleaning depended on the day, no new free water was given. Supermarket across the street that opens till late and almost all attractions are in walkable distance. "Hot Springs" cost 33 yuan extra, separated by gender, female is on the first floor. Best to go late as it's a public place, had the 3 pools for myself after 10pm.

Breakfast was ok, shower door was missing, housekeeping did not clean the room, location is very convenient, stay in overall was ok

It’s overpriced for that city

酒店環境不錯 很乾凈 早餐品類也非常豐富 在這連續住了3天 今天出境 旅遊 明天回來還住這個酒店 早市一出門就是 中央步行街也近 推薦

和對象一起來的 感覺酒店很高檔 床很舒服 房間裏很乾凈 前台小姐姐服務態度真好

早餐好 都是俄羅斯人 感覺快到是俄羅斯酒店 酒店乾淨 房間很大 很寬

Просто замечательно , всегда там останавливаемся , банька , все дела.

主打個方便！訂房時間錯過啦，還是按原來的費用計算。必須給個好評！

床非常舒服 酒店衞生非常乾淨 辦裏住房還快 下回還來