Bella Vista Hotel "by Checkin"

Terrible experience, wish that we had read previous reviews,but it was a last minute cheap booking! Only a weeks holiday, thank goodness. Weather was beautiful and we've stayed in the area before so knew how beautiful the place is... you can't fault the facilities but the young yobs that were staying there totally dominated the small hotel. We complained daily to the management but nothing changed . We didn't sleep a full night as the loud music, voices shouting and people running up and down past our room went on til 7/8am every night. Just a nightmare. Think twice before booking this place ! You get what you pay for.

An amazing place in the village of the old hersonissos, very nice hotel very friendly people the staff also friendly, family hotel, close to the city of hersonissos also to the capital city of Herakleion.

Lovely family run hotel. Lovely room with plenty of space. Food and service was great and the staff really friendly. A small walk away from old Hersonissos which has a great ice-cream shop and some lovely restaurants. We would definitely visit again

We stayed here for 2 weeks in July 2022. it was a recommendation from friends prior to covid and had been postponed for 2 years so it was a long awaiting family holiday! To say we were disappointed was an understatement. It was full of teenagers who took over the whole area with their music, shouting and partying from around midnight until 8 am. The apartments are not managed at night so when we complained every morning of having had no sleep, we were not taken seriously by the manager Elli, who was extremely patronising and rude to us, she suggest we come in September when it's quieter!! We would never recommend this apartment to anyone.

Very friendly staff that are always available to assist you with anything you need. One of the cleanest hotels we have stayed in. Very comfortable and spacious room, withe very comfortable beds (which is rare), the only negative is bathroom is a little bit tight. The location is the best , it's very quiet yet close to where ever you want to go.

The positives: always someone available if there is a problem, the people running it are lovely. The cleaning staff are exceptional and go above and beyond - obviously very kind and hard working people. Spotless. The location is good too, for lazy evening walks into the very atmospheric old town, which in the day is ok but not particularly picturesque, but in the evening with the lights it all comes alive with rustic places to eat and drink. One place, we just had amazing desserts amongst lemon trees and lights. There are lots of restaurants to choose, but it all adds up in euros! We stayed half board... it was far cheaper for a family, but not nearly as good and atmospheric as eating in the Old Town. However, the hotel food served was all fresh and well done, with good servings: and they will do a Greek Salad if you are wanting light things, and adapt the menu if you need to. Very kind and accommodating. Drinks are extra. I can recommend Mythos beer! We rented a car the whole time for our week, which I think is a must. But if you intend to stay local the whole time, taking a taxi will be cheaper. I can recommend Auto Candia for car rental... the cheap Panda could take all our luggage. They were straightforward to deal with, and great value. Get your excess insurance via a specialist website, rather than their own. Much cheaper. When we were at the apartment, the aircon was included in the price. Had to pay the usual "hotel tax" that everyone has to pay. So, be prepared for that. We didn't use the pool. It was small. We didn't sunbathe either... it's a compact complex of apartments and the balconies look over it. So, to the negatives, which I think people should know about: Having read all the reviews, I thought this would be a quiet family atmosphere in August. Somewhere quiet was super important for us, to get rest. Seeing the reviews (at that time) and being located away from the night club hotspots, in the Old Town I thought I found the right place for us as a sanctuary of rest. Wrong. As others pointed out, it felt the entire complex was overrun by young people. Arriving, we had loudspeakers set up and blaring right outside our door step at 10.00pm, and because we had a shared balcony, with two beds next to the balcony window, our children couldn't sleep almost the entire night. It was awful. The problem was, the youth sleep in the day, and party through the night. They only go to bed at 6.00am. And they crowd the balconies, literally right outside your room and laugh and chat loudly throughout ALL the night! It puts you in the position of being forced to complain... which we did once and was kindly acted on. The youth were told, and there was some improvement (they weren't happy with us!), but it didn't last. Another group came in, and started all over again - cooking on our balcony. It just really spoilt our stay, and ruined any sense of hotel rest. It was stressful, as we were shattered and kids upset. Great for youth... just don'

Very nice and clean rooms. Staff is friendly and polite. Every morning we drink coffee on pool bar and we enjoyed in peace. Sunset is amazing. And only 5 minutes from center of Hersonisos. We will come back next summer.