DoubleTree by Hilton Heyuan

Avis : DoubleTree by Hilton Heyuan

DoubleTree by Hilton Heyuan

No. 123 Yuewang Avenue, Yuancheng District, Heyuan, Guangdong, 517000, ChinaVoir le détail de l'hôtel
DoubleTree by Hilton Heyuan
DoubleTree by Hilton HeyuanDoubleTree by Hilton HeyuanDoubleTree by Hilton Heyuan
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Avis des voyageurs

9.5/10
Mémorable
2979 évaluation
Avis vérifiés
Emplacement9.6
Commodités9.4
Service9.5
Propreté9.6
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Toutes les évaluations(2979)
Évaluations positives(2925)
Évaluations avec photos/ vidéo(454)
Grandes chambres(181)
Personnel d'accueil amical(170)
Petit déjeuner délicieux(140)
Idéal pour les enfants(93)
Piscine remarquable(92)
Buffet délicieux(45)
Équipements pour les enfants(18)
Piscine propre(14)
Évaluations négatives(54)
Invité
Chambre de luxe supérieure (lit queen size)
Séjour au fév. 2025
En couple
3 évaluation
10.0/10
Exceptionnel
Publiée le 23 mars 2025
Our second stay at this hotel. Great location and clean room. We would like to thank Tiger at the Front Desk for his help and organizing the cake for us this time round 😃
Traduire
Réponse de l'établissement: Dear guests, thank you for choosing DoubleTree by Hilton Heyuan. We are glad to know that your visit is another satisfying stay. We are honored to receive your recognition of Tiger service at the Front Desk. All of our Hilton team members are passionate about providing excellent service. We look forward to serving you again in the future.
E.C. Family
Chambre DoubleTree avec lits jumeaux
Séjour au juill. 2024
En famille
8 évaluation
10.0/10
Exceptionnel
Publiée le 31 août 2024
The hotel is simply amazing! It’s really 5 stars Hotel ⭐️⭐️⭐️⭐️⭐️ The managers Kelvin and Ivan are a very polite person. At the restaurant, David, May, the manager Leo, and all the staffs are impeccable. The room is clean, new, good smells, perfect cleaning in all the hotel. Our family are so happy with the treatment. Breakfast delicious and also dinner buffet with so fresh meat and all. We extended 2 days more just because of all the things and the people kindness that the Hotel can offer. We gonna be back in this Hotel for sure and indicate all our friends. Thank you all for everything and perfect treatment.
Traduire
6/9
Réponse de l'établissement: Dear guest, Thank you very much for visiting DoubleTree by Hilton Heyuan and sharing your delightful staying experience with us. We sincerely thank you for your appreciation of hotel environment, DoubleTree is dedicated to provide you the personalized service that exceeds your expectations. We do look forward to your next visit to DoubleTree by Hilton Heyuan. Thank you once again for your support. with Best Regards.
Invité
Chambre de luxe supérieure (lit queen size)
Séjour au avr. 2024
En couple
14 évaluation
10.0/10
Exceptionnel
Publiée le 13 juin 2024
Nice concierge service , the room size is spacious , with a bath tub facing the spectacular city view. Will definitely come again
Traduire
Réponse de l'établissement: Dear guest, Thank you very much for taking time to give us such detailed feedback. Your compliments about the facilities and service we provided are appreciated. We look forward to your next stay with us and thanks again for the comments. Yours sincerely.
Utilisateur anonyme
Chambre DoubleTree avec lit King Size
Séjour au juin 2024
Voyageur d'affaires
1 évaluation
10.0/10
Exceptionnel
Publiée le 19 juill. 2024
Kelvin introduced the hotel's facilities and time, which was very helpful to me. Lulu and Amy were also very lovely!
Traduire
Réponse de l'établissement: Dear guest, Thank you very much for taking time to give us such detailed feedback. Your compliments about the facilities and service we provided are appreciated. We look forward to your next stay with us and thanks again for the comments. Yours sincerely.
Lee Xiao long
Chambre DoubleTree avec lit King Size
Séjour au juin 2024
En famille
16 évaluation
10.0/10
Exceptionnel
Publiée le 22 juill. 2024
Was perfect like always
Traduire
Réponse de l'établissement: Dear guest, Thank you very much for taking time to give us feedback. Your compliments about the facilities and service we provided are appreciated. We look forward to your next stay with us and thanks again for the comments. Yours sincerely.
Yudjej
Chambre DoubleTree avec lits jumeaux
Séjour au avr. 2023
En famille
14 évaluation
9.5/10
Extraordinaire
Publiée le 29 mai 2023
there was smoking smell inside the room despite we rested a non-smoking room. the reception staff changed another room for us which was ok. room size was big and the hotel can maintain its standard. there are many eateries nearby. hotel guests get special discount (up to 50%) for body massage on the 1st floor and reception is on the 2nd floor. overall happy stay.
Traduire
Réponse de l'établissement: Dear guest, Thank you very much for visiting Doubletree by Hilton Heyuan and sharing your delightful stay experience with us. Doubletree by Hilton Heyuan is dedicated to provide you the personalized service that exceeds your expectations. We do look forward to your next visit to Doubletree. Thank you once again for your support. With best regards.
PIERRE PAUL THIERRY
Chambre DoubleTree avec lit King Size
Séjour au déc. 2022
En couple
28 évaluation
9.5/10
Extraordinaire
Publiée le 4 janv. 2023
Clean room. Very good breakfast. The bathroom amenities are a bit dated. Well located. Advice: prior to booking, ask the hotel whether the hot springs are open or not.
Traduire
Réponse de l'établissement: Dear guests, welcome to stay at Doubletree by Hilton heyuan Hotel and give it five stars' praise. The hotel has 427 spacious and comfortable rooms and suites with an area of 46-300 square meters and our "dream is always here ™” Sleep experience. Thank you for your recognition of the hotel and your satisfaction with the buffet breakfast. Your satisfaction is our greatest encouragement. After learning about the bathroom facilities you mentioned, we will strengthen the improvement and maintenance of the hotel's equipment and facilities. We hope that you can continue to pay attention to the Heyuan Huijing Hilton Doubletree Hotel in the future, and tell us more about your feelings and experiences when staying in the future. We sincerely look forward to your coming again!
Invité
Chambre DoubleTree avec lit King Size
Séjour au avr. 2024
En famille
1 évaluation
10.0/10
Exceptionnel
Publiée le 4 mai 2024
nice nice nice
Traduire
Réponse de l'établissement: Dear guest, Thank you very much for visiting DoubleTree by Hilton Heyuan and sharing your delightful stay experience with us.DoubleTree is dedicated to provide you the personalized service that exceeds your expectations. If you have any questions or assistance during your stay, you can call "0" to contact our guest service center, with the team and immediate action has been done to improve the service details. Thank you once again for your support.We wish you a nice day
Invité
Chambre lit king de luxe
Séjour au juin 2024
En couple
1 évaluation
10.0/10
Exceptionnel
Publiée le 15 juill. 2024
very good
Traduire
Réponse de l'établissement: Dear guest, Thank you very much for taking time to give us feedback. Your compliments about the facilities and service we provided are appreciated. We look forward to your next stay with us and thanks again for the comments. Yours sincerely.
DorotaGZ
Chambre DoubleTree avec lit King Size
Séjour au juill. 2022
En couple
24 évaluation
9.0/10
Excellent
Publiée le 13 août 2022
Big room, great breakfast (served until 11 on the weekends), nice staff, relatively cheap spa. Pity that the outdoor swimming pool was only open from 4:30 pm
Traduire
Réponse de l'établissement: Dear guest, Thank you very much for visiting DoubleTree by Hilton Heyuan and sharing your delightful stay experience with us. We sincerely thank you for your appreciation of hotel environment and service. DoubleTree by Hilton Heyuan is dedicated to provide you the personalized service that exceeds your expectations. Because of the high outdoor temperature and for the safety of our guests, the outdoor pool is open at 4:30. We do look forward to your next visit to Heyuan. Thank you once again for your support. With best regards.
Invité
Chambre DoubleTree avec lits jumeaux
Séjour au juin 2022
Voyageur d'affaires
3 évaluation
10.0/10
Exceptionnel
Publiée le 2 juill. 2022
Leis .very good service
Traduire
Réponse de l'établissement: Dear guest, Thank you very much for visiting Doubletree by Hilton Heyuan and sharing your delightful stay experience with us.Doubletree by Hilton Heyuan is dedicated to provide you the personalized service that exceeds your expectations. Thank you once again for your support. We wish you a nice day.
Invité
Chambre DoubleTree avec lits jumeaux
Séjour au mai 2022
En famille
30 évaluation
10.0/10
Exceptionnel
Publiée le 25 juin 2022
good,nice hotel
Traduire
Réponse de l'établissement: Dear guest, Thank you very much for visiting Doubletree by hilton Heyuan and sharing your delightful stay experience with us.Doubletree by hilton Heyuan is dedicated to provide you the personalized service that exceeds your expectations. Thank you once again for your support. We wish you a nice day.
Shengtianbanmuzi
Chambre DoubleTree avec lits jumeaux
Séjour au avr. 2022
Voyageur d'affaires
12 évaluation
10.0/10
Exceptionnel
Publiée le 26 juin 2022
very nice
Traduire
Réponse de l'établissement: 尊敬的賓客您好,歡迎您選擇下榻河源滙景希爾頓逸林酒店並給予五星好評,酒店位於河源CBD核心區,交通便利。酒店擁有427間46-300平方米的寬敞舒適客房及套房以及我們的“好夢常在™”睡眠體驗。您的滿意是我們最大的鼓勵, 希望您未來可以繼續關注河源滙景希爾頓逸林酒店,並將以後入住時的更多感受與體驗告訴我們,熱忱期待您的再次光臨!
Invité
Chambre DoubleTree avec lits jumeaux
Séjour au avr. 2025
Autres
1 évaluation
10.0/10
Exceptionnel
Publiée le 13 mai 2025
避開五一小長假過來河源,酒店前台小哥哥小姐姐們服務特別熱情友好,從深圳開車過來兩個小時,到酒店有點疲憊,前台熱情的接待疲憊感立減,附近環境不錯,酒店旁邊有商場也有不少餐飲店,還可以去宵夜街,晚飯後也可以在室外泳池游泳,Perfect!房間衞生乾淨,整體體驗感不錯,有機會還會來。
Traduire
Réponse de l'établissement: 尊敬的賓客,非常感謝您選擇河源滙景希爾頓逸林酒店,我們非常高興能夠以希爾頓集團熱情好客的待客之道為您的居停增添愉悦的色彩。酒店位於河源CBD核心區,交通便利,毗鄰河源候機樓及堅基商業中心,健身中心位於酒店一層,配備健身房、幹蒸桑拿、室內恆温泳池及875平方米户外泳池等助你舒緩身心。期待您下次入住時再次為您服務,祝您幸福滿滿、萬事圓圓!
KrisKwok8668
Chambre DoubleTree avec lit King Size
Séjour au fév. 2025
En couple
2 évaluation
10.0/10
Exceptionnel
Publiée le 14 avr. 2025
設施:配套設施不錯,樓下還有電動車充電樁提供 環境:酒店大堂大氣,房間舒適,普通價位面積也蠻大的,體驗感不錯 服務:服務態度積極熱情,辦理入住還會附贈小吃,但外賣不能配送到房間稍顯麻煩,而停車場出口繁雜,大家可以認清楚出口編號,才能享受入住的停車優惠
Traduire
6/14
Réponse de l'établissement: 尊敬的賓客,您好!逸林曲奇暖心相迎,為你開啟一段愉悦的入住體驗,歡迎您選擇下榻河源滙景希爾頓逸林酒店。我們非常高興能夠以希爾頓集團熱情好客的待客之道為您的居停增添愉悦的色彩。酒店擁有427間46-300平方米的寬敞舒適客房及套房以及我們的“好夢常在™”睡眠體驗,客房設施齊全,所有房間浴室均設沖淋及浴缸;關於您提到的外賣問題,為了入住賓客的樓層安全,酒店暫不提供外賣送餐到客房的服務,與此同時,酒店於大堂處設定有存放外賣點,為您的外賣提供方便,外賣送達後可在此處領取,關於停車優惠的問題,酒店地上及地下停車場有分別對應的二維碼,在前台掃描您車所在停車場的二維碼後,在任意出口出場均可享受住客停車優惠,再次對給您帶來的不便,表示誠摯的歉意。希望您將來能考慮再次入住我們的酒店,讓我們向您展現在賓客體驗的方方面面,我們都將竭誠讓您滿意。