Name: Staybridge Suites Hillsboro North
Address: Hillsboro, United States, 6225 NE Casper Ct, Overseas, États-Unis
Rating: 4.2

Staybridge Suites

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Évaluations positives

The staff was very nice, we did have some issues with our tv remote not working but a worker came up right away and was able to help.

Restaurant

Salle de sport

Réception ouverte 24h/24

Piscine

Animaux acceptés

Petit déjeuner

Toutes les langues

anglais

Tous les types de chambres

Suite, 1 chambre à coucher (cuisine)

When we arrived at 7.30pm following a very long, stressful journey we could not see any staff. After waiting 5 minutes I went to the laundry and found a member of staff and asked if anyone was working on reception, she said she would go and find someone. Eventually a receptionist arrived , no apology for keeping us waiting and grumpily said ID, when I handed it over she said “oh good” in a sarcastic way. She proceeded to ask us why we were visiting the area and after explaining we were touring round she said (in a very uninterested way) “oh interesting”. She then told us about the daily evening reception that we could enjoy but this finished on a Wednesday (the day we arrived) and she said oh well maybe next time.  The room had a very strange lay out. You had just about enough room to walk between the bed & TV. Every morning the room and corridor was filled with the smell of food being cooked (we were on the 4th floor). The smell was the same every day so it couldn’t have been coming from a room.  As this hotel is in the IHG family and we had stayed in a couple of these already on the trip and had received a daily cleaning service we had assumed we would get the same here. After being out for the day we returned to find that our room had not been serviced. I went to reception and spoke to the same person that had checked us in. She asked if we had read the notice at reception (to explain what cleaning we would receive), I said no, where is the notice and she couldn’t find one! She then asked what service we had been receiving at other hotels and I explained that as they are in the same family we would assume it would be the same. She then told us they only clean every 5 days but she would give us some fresh towels.  Breakfast was unsatisfactory. They serve until 9am on a weekday. We went down at 8.30am the first day to find cold coffee, no yoghurt, no fruit, virtually no cereal and no staff to ask. After that we sorted our own breakfast.  To rub salt into the wound when we got home we found that they have debited our credit card around $500! This stay was prepaid, we did not incur any incidental charges and we have had no invoice from the hotel to explain what these erroneous charges were for. The case is now with our credit card company.  It seems a shame as the hotel itself is quite nice but obviously poorly managed.

La chambre était très spacieuse et dispose d'une cuisine entièrement équipée. L'hôtel est facilement accessible de l'autoroute et est proche des magasins et de mon travail. La chambre n'a pas été bien servie pendant la première partie de mon séjour, les lits n'ont pas été changés et j'ai dû demander à plusieurs reprises de nettoyer, car ils semblent l'avoir oublié. Le personnel était ami mais parfois difficile à contacter car ils n'étaient pas toujours présents au bureau frontal. En tout cas, j'ai aimé mon séjour et je pourrais revenir si je suis de nouveau dans la région.

La chambre était très grande et bien conçue, mais nous n'avons pas fait de cuisine, c'était très bien d'avoir une cuisine complète si nous avions besoin de cette cuisine. Le petit déjeuner était bon, mais Happy Hour n'avait rien pour les végétariens.

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Voyageur d'affaires

En famille

Seul

Réservation pour autrui

En couple

Entre amis

Autres

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Découvrez 79 évaluations de Staybridge Suites Hillsboro North, 4.2 évalué par de vrais voyageurs sur Trip.com. Découvrez ce que les voyageurs précédents ont aimé de l'hôtel, y compris ses services, ses équipements, son emplacement, ses chambres et bien plus encore !

79 évaluations de voyageurs vérifiées concernant Staybridge Suites Hillsboro North – dernières de 2024 | Trip.com

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Afin d'assurer l’authenticité des notes affichées, nous ne calculons pas simplement une moyenne, nous prenons plutôt en compte la crédibilité de l'évaluation et la date du séjour de l'utilisateur pour déterminer la note finale.

Évaluations de Staybridge Suites Hillsboro North

Staybridge Suites Hillsboro North

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