M Hotels in Saigon - Both this “M City Hotel” (near Ben Than Market) and the larger and nicer “M Hotel Saigon” (near the Opera House) are great, modern, stylish, clean and comfortable boutique hotels. What you should know:
1 - Good amenities for a small hotel. M City Hotel has a nice rooftop pool which is great for cooling off in a hot day. But don’t let the photos fool you, it’s tiny, and there’s only room for 5 guests total to sit by the pool. It also has a gym that is similarly small but well equipped also located on the top floor with a nice view. The restaurant serves a decent breakfast for a hotel its size with both western and asian choices. But note breakfast is served only 6-9:30 everyday. So if you’re a leisure / holiday traveler who likes to sleep in you may be out of luck, even on weekends.
2 - BEWARE if you book the cheapest room. The least expensive rooms at M City hotel are TINY, and have no windows! They’re so small in fact you can not walk on both sides of a typical queen / double bed. I accidentally booked this room type initially and ended up paying a significant additional feel to upgrade to a room that would be considered standard size with a window (no balcony) in most other comparable (and comparably priced) hotels. While sitting in the lobby I heard multiple other guests working through the exact same scenario I experienced… some expressing more frustration than others at our predicament.
3 - Noise at the hotel is both good and bad…despite being located on a busy street no street noise could be heard in my room. That said, noise carries through the room doors, so hope for respectful neighbors. The hotel is new (or newly renovated) and has nice marble floors in both the hallways and the rooms. While pretty, the stone reflects the sound well and children and even loud adult conversations from within other rooms on my floor could be heard in my room even with both room doors closed.
4 - The staff at M City Hotel earn a good but not great review, which was unexpected as the staff at my prior stay at M Hotel Saigon was outstanding. From the argumentative conversations front desk staff had with customers who didn’t realize just how small the “standard” windowless rooms are, to the dismissive almost annoyed “no” response I received when asking if my coffee could be put in a to-go cup as it took so long to be made I had finished my breakfast and had to run to an early morning flight before it arrived. Sometimes it’s the little things that define great service…
Yet despite those caveats, I’d still return and recommend M City Hotel - especially if you’re looking for a modern clean boutique hotel in a convenient location.
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