CeLaVie Serviced Apartment - the Vinhomes and Landmark

Put wrong room they scam my money 400$ and didn’t rearrange my money back

It was a not mad experience so I'm still alive and this is good news.

Would not really recommend this: Upon arrival, we found out that the actual room is different from the photos. Although the layout and size is the same as the description, it is still quite disappointing. Also, when I inquire why the room is different, they brush us off with the most bizzare excuse. On the other hand, the gym and swimming pool are available. But if you are seeking to explore the city instead of relaxation, this will not be a convenient location as the only transportation is either Grab or taxi. Other than that, the check-in process is quite confusing and shady but we're lucky enough to have the hotel staff to help us out. Overall, I would not really recommend this place as there are much better & cheaper options in HCMC. Reading other's concerning reviews, we're fortunate to have received a clean and spacious room.

Great location and service

Negatives: 1) Check-in hiccup - there's no receptionist & I wasn't informed. Security guard on duty told me to contact the host directly. Apparently self check-in was the way but the host did not provide any instructions prior to my arrival. Had to contact Trip.com and fortunately the issue was efficiently resolved within 15min by Trip.com. 2) Music blasting! - every morning and evening there is corridor music blasting super loud! Whilst it's pleasant piano music, but it's so loud it wakes me up every morning at 7am! It lasts about an hour each time. Positives: 1) the location - superb! Not far from the airport also. 2) facilities - good, generally clean the apartment was, although there was a lone cockroach lurking around the fridge area! Also there is no daily cleaning provided, it's more of AirBnB style - self cleaning. 3) Amenities nearby - big mall, Vincom Center, nearby, with plethora of F&B options, brand names retail shops and a huge supermarket. There are a few nice eateries within walking distance. 4) Suitability - great for family or solo travelers, it's spacious and comfortable, with laundry facility in each unit. Due to the height of the building, washed clothes are easily air-dried within 24 hours. 5) Friendly host - and very accommodating also, allowed me late check-out at 1pm (regular time 12n). I will definitely stay here again in the future. Highly recommended.

I stayed there a few times, the receptionist lady knew me, she helped me call grab to the airport👍 It doesn’t has hotel room standards, Rooms needs professional cleaning up Great view and shopping downstairs