35-37-39 Cach Mang Thang Tam, Ben Thanh Ward, District 1, Ho Chi Minh City, VietnamVoir le détail de l'hôtel
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1 nuit
Avis des voyageurs
9.4/10
Extraordinaire
22 évaluation
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Avis vérifiés
Emplacement9.3
Commodités9.0
Service9.8
Propreté9.7
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Toutes les évaluations(22)
Évaluations positives(22)
Évaluations avec photos/ vidéo(8)
Service remarquable(13)
Très propre(8)
Séjour remarquable !(8)
Très bien situé(7)
Elvis
Lit queen supérieur
Séjour au juin 2025
Entre amis
3 évaluation
10/10
Exceptionnel
Publiée le 22 juill. 2025
New hotel at District 1, Clean and Staff was helpful.
Pss Best banh mi Just behind the hotel.
Traduire
Réponse de l'établissement: Dear Guest,Thank you for taking the time to share your feedback. We are delighted to hear that you were satisfied with the quality of service, particularly the helpfulness of our staff and the cleanliness of the hotel. It's also wonderful that you had the opportunity to enjoy the famous banh mi just around the corner.We sincerely look forward to welcoming you back in the future.Kind regards.The Signature Hotel Saigon
Invité
Chambre double (pas de fenêtre)
Séjour au mai 2025
Seul
7 évaluation
8.5/10
Très bien
Publiée le 4 juill. 2025
Clean hotel in a convenient location.
Hotel crew are friendly and polite.
I was disappointed as it has no Gym.
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for your feedback. We’re glad to hear you found our hotel clean and appreciated our friendly and polite staff. We understand your disappointment about the absence of a gym and appreciate your honest comment. We’re continually exploring ways to improve our facilities and hope to offer more amenities in the future.We hope to welcome you back soon for another pleasant stay!Warm regards,The Signature Hotel Saigon
Utilisateur anonyme
Chambre double (pas de fenêtre)
Séjour au mai 2025
Seul
2 évaluation
9.0/10
Excellent
Publiée le 3 juill. 2025
Without going into details, a mess-up occurred during check-in that left me feeling shaken and quite frankly mortified. The hotel's mistake put another guest and I in an extremely embarrassing situation and should have absolutely been avoided. The other party and i had to apologise to each other even though it was not our mistake. That said, the staff rectified the situation by re-allocating my room immediately. I appreciate them reviewing the CCTV footage within hours to understand the lapse in their operations and assured me it will not happen again. They offered me a complimentary transfer to the airport upon my check-out but I declined. While that was a nice gesture, it isnt even close to compensate the shock of what we went through. Another incident that left a bad impression was when my friend had sent me food at 530pm with my room number indicated but reception just left it there without calling my room to inform me knowing I was waiting for it as I had gone down earlier before 530pm to ask about it. When I went down to retrieve it at 645pm the staff actually said "oh nobody called you?". Infuriating as the item was meant to be refrigerated. I would like to give this hotel a lower rating based on my experience to be honest. However, the staff were earnest, sincere and trying their best to navigate in this new hotel and I think they are on the right track because they have great attitude. This hotel is tastefully furnished, very conveniently located and clean. I hope to see them do well and believe they have the potential to be one of the best hotel in hcmc the next time I return. Good luck!
Traduire
Réponse de l'établissement: Dear Valued Guest,First and foremost, we would like to sincerely apologize for the unfortunate incidents you experienced during your stay with us. We deeply regret the check-in error and the discomfort it caused — we fully understand how distressing and unacceptable that situation must have been. Please rest assured that this matter was taken very seriously, and we immediately reviewed our internal procedures and CCTV footage to ensure it will never happen again.We also regret the lapse in communication regarding the delivery of your food. This should have been handled with much more care and attention, and we apologize for the inconvenience and frustration it caused.Despite these issues, we truly appreciate your recognition of our team’s sincerity and efforts. As a newly opened hotel, we are still refining our operations, and feedback like yours is essential in helping us grow and improve. We are committed to learning from this and doing better.Thank you once again for your honesty and for giving us the opportunity to make things right. We’re grateful for your kind words about our staff’s attitude, our facilities, and our location — and we sincerely hope to welcome you back under much better circumstances in the future.Warm regards,The Signature Hotel Saigon
Khoa
Chambre double Panoramic
Séjour au mai 2025
Entre amis
2 évaluation
10/10
Exceptionnel
Publiée le 2 juill. 2025
Clean, cozy, and just a short walk from all the main attractions. The front desk team deserves a special mention for being so welcoming and helpful with recommendations.
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for your kind words! We're delighted to hear that you found our hotel clean, cozy, and conveniently located near the main attractions. A special thank you for recognizing our front desk team — they’ll be so happy to know their warm service and recommendations made a difference in your stay.We truly appreciate your feedback and look forward to welcoming you back soon!Warm regards,The Signature Hotel Saigon
spicemice
Lit queen supérieur
Séjour au juin 2025
En couple
2 évaluation
10/10
Exceptionnel
Publiée le 6 juill. 2025
super good experience at this newly opened hotel. Everything was clean and everyone was friendly and nice. Loved the free washer and dryer use. Super recommend from Singapore
Traduire
Réponse de l'établissement: Dear Valued guest, Thank you so much for your kind review! We're thrilled to hear you had a great experience at our newly opened hotel. We're glad you appreciated the cleanliness and friendly service, as well as the free washer and dryer. Your recommendation means a lot to us! We hope to welcome you again soon. Warm regards,The Signature Hotel Saigon
Invité
Chambre double (pas de fenêtre)
Séjour au mai 2025
Affaires
2 évaluation
10/10
Exceptionnel
Publiée le 3 juill. 2025
Sophisticated and professional
⭐⭐⭐⭐⭐
One of the few hotels where I truly feel the perfect blend of aesthetic space and quality service. The hotel lobby is tastefully designed, elegant, with every detail – from floral arrangements to lighting – clearly showing serious investment and refined taste.
Especially, the staff here made me extremely satisfied. Their communication is professional, gentle, polite, and attentive to even the smallest needs of guests. It’s clear that the hotel puts great emphasis on staff training – something not all places achieve.
I genuinely appreciate these details and hope the hotel maintains this level of service for a long time.
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you sincerely for your thoughtful and generous review. We are truly honored by your kind words and delighted to hear that you experienced the perfect blend of design, atmosphere, and professional service during your stay.It’s especially meaningful to know that our team’s attentiveness and communication made such a positive impression. We place great emphasis on staff training, and your recognition reaffirms our commitment to delivering service at the highest level.Your appreciation of the details — from the lobby ambiance to the personal touches — inspires us to continue striving for excellence. We’re deeply grateful for your support and look forward to welcoming you back for another memorable stay.Warmest regards,The Signature Hotel Saigon
Su Shwe Ye
Chambre double de luxe, avec vue sur la ville
Séjour au mai 2025
En couple
1 évaluation
9.0/10
Excellent
Publiée le 2 juill. 2025
Newly built hotel in central location. Room are fitted with modern amenities. Would stay here again.
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for your kind feedback! We're glad to hear you enjoyed your stay in our newly built hotel and appreciated the modern amenities and central location. It’s wonderful to know you’d consider staying with us again — we look forward to welcoming you back soon!Warm regards,The Signature Hotel Saigon
bernard
Chambre double (pas de fenêtre)
Séjour au juin 2025
Affaires
2 évaluation
10/10
Exceptionnel
Publiée le 15 juill. 2025
Great customer service staff and clean hotel room.
Traduire
Réponse de l'établissement: Dear Guests,Thank you so much for your kind words!We’re delighted to hear that you enjoyed the cleanliness of our rooms and especially appreciated the service from our team. Providing warm, attentive hospitality is what we strive for every day, and your feedback means a lot to us.We look forward to welcoming you back on your next visit!Warm regards,The Signature Hotel Saigon
Huangguozhen caecee
Chambre double (pas de fenêtre)
Séjour au mai 2025
En couple
9 évaluation
10/10
Exceptionnel
Publiée le 22 juin 2025
Good service and location.
Traduire
Réponse de l'établissement: Dear beloved guest,Thank you for your positive feedback! We’re delighted to hear you were pleased with our service and convenient location. It's always our goal to make our guests feel well taken care of. We hope to have the pleasure of welcoming you back soon!Best regards,KimManager of The Signature Hotel Saigon
Réponse de l'établissement: เรียนแขกผู้มีอุปการคุณทุกท่านขอขอบคุณอย่างจริงใจที่สละเวลาเขียนรีวิวเกี่ยวกับการเข้าพักของคุณกับเราอย่างละเอียดและเป็นบวก เรายินดีเป็นอย่างยิ่งที่คุณชอบห้องพัก สิ่งอำนวยความสะดวก ที่ตั้ง และโดยเฉพาะอย่างยิ่งบริการจากพนักงานของเราความพึงพอใจของคุณคือแรงบันดาลใจที่ยิ่งใหญ่ที่สุดของเรา และคำพูดที่น่ารักของคุณเกี่ยวกับแผนกต้อนรับ แม่บ้าน และทีมงานทั้งหมดมีความหมายมากสำหรับเรา เรารู้สึกเป็นเกียรติที่ได้ทำให้การเข้าพักของคุณสะดวกสบายและน่าจดจำเราหวังว่าจะได้ต้อนรับคุณอีกครั้งในการเยี่ยมชมโฮจิมินห์ซิตี้ครั้งต่อไป ขอขอบคุณอีกครั้งสำหรับคำติชมที่ดีของคุณ และขอให้คุณมีสุขภาพแข็งแรงและมีความสุขเสมอ!ขอแสดงความนับถือThe Signature Hotel Saigon
Utilisateur anonyme
Lit queen supérieur
Séjour au mai 2025
Autre
10 évaluation
10/10
Exceptionnel
Publiée le 3 juill. 2025
Khách sạn mới xây, phòng được dọn dẹp sạch sẽ mỗi ngày. Vị trí rất thuận tiện, gần trung tâm và các tiện ích. Dịch vụ giặt sấy tự phục vụ hoàn toàn miễn phí là điểm cộng lớn, đặc biệt với khách lưu trú dài ngày. Nhân viên chuyên nghiệp, nhiệt tình, hỗ trợ chu đáo từ lúc check-in đến check-out. Rất đáng để lựa chọn khi đến thành phố này.
Traduire
Réponse de l'établissement: Kính gửi Quý khách,Chân thành cảm ơn Quý khách đã dành thời gian chia sẻ những cảm nhận tích cực về kỳ nghỉ tại khách sạn. Chúng tôi rất vui khi biết rằng Quý khách hài lòng với phòng nghỉ sạch sẽ, vị trí thuận tiện và các tiện ích được chuẩn bị chu đáo.Đặc biệt, chúng tôi rất vui khi dịch vụ giặt sấy tự phục vụ miễn phí đã mang đến sự tiện lợi cho Quý khách, nhất là trong những kỳ lưu trú dài ngày. Những lời khen dành cho đội ngũ nhân viên chuyên nghiệp và nhiệt tình là nguồn động lực lớn để chúng tôi tiếp tục nâng cao chất lượng dịch vụ.Rất mong sẽ có dịp được đón tiếp Quý khách quay lại trong những chuyến đi sắp tới!Trân trọng,The Signature Hotel Saigon
Réponse de l'établissement: 尊敬的賓客:非常感謝您抽出時間分享您周到而積極的反饋。我們很高興聽到您喜歡我們酒店便利的地理位置,靠近公共交通、景點和購物區,以及乾淨整潔、設施齊全的客房。您對我們友好熱情、服務周到的前台團隊以及行李寄存等周到服務的讚賞,對我們意義非凡。我們也很高興客房內的設施達到甚至超出了您的期望。很高興您能入住我們酒店,我們希望下次您再次光臨。祝您身體健康,幸福快樂!此致,西貢簽名酒店
Justin999
Chambre double de luxe, avec vue sur la ville
Séjour au juin 2025
Affaires
53 évaluation
10/10
Exceptionnel
Publiée le 7 juill. 2025
地理位置很好,硬件也不錯,工作人員服務很熱情,員工VIE THAO很有禮貌,性價比很不錯!
Traduire
Réponse de l'établissement: 感謝您的好評!我們很高興您喜歡我們便利的地理位置、一流的設施以及我們員工周到細緻的服務。提供物超所值的體驗是我們的目標,很高興收到您的讚賞。我們期待在不久的將來再次歡迎您的光臨!此致,西貢簽名酒店
Invité
Lit queen supérieur
Séjour au juin 2025
Affaires
1 évaluation
10/10
Exceptionnel
Publiée le 9 juill. 2025
櫃台服務人員TAMI超級細心 下次還會再來入住
Traduire
Réponse de l'établissement: 尊敬的賓客:感謝您抽出時間分享您對酒店的美好感受。我們很高興得知您對TAMI櫃枱工作人員的周到服務感到滿意。您的稱讚將激勵我們不斷提升服務品質。期待您的再次光臨。此致,The Signature Hotel Saigon
Invité
Chambre double de luxe, avec vue sur la ville
Séjour au juin 2025
Entre amis
37 évaluation
10/10
Exceptionnel
Publiée le 16 juill. 2025
酒店很乾凈,位置不錯,服務超棒
Traduire
Réponse de l'établissement: 尊敬的賓客:酒店感謝您選擇入住,並感謝您近期入住體驗的積極評價。我們很高興得知您對酒店的清潔度、便利的地理位置和優質的服務感到滿意。您的讚美是對全體員工辛勤工作的寶貴認可。我們期待未來再次歡迎您的光臨。此致,The Signature Hotel Saigon