Évaluations de Saigon Domaine Luxury Residences

There was not many people at this hotel/apartments which was good but that was due to its run down appearance. Staff were good especially the gate security. Front of house needed more knowledge and could have been more helpful but friendly enough. Nice views from upper floors. Room was large and clean. This property is not what is represented in the photos and the facility's list. This certainly not Saigon LUXURY eg No restaurant, library, steam room, Buffet breakfast by the river city shuttles at advertised times, now only has one pool, fountains not working and dried up looking dirty and old grounds run down and falling apart. The hotel is wedged between a open air music place and a karaoke night club so do not expect to sleep before 10pm as music is playing full volume. The road this hotel/apartment is located has no footpaths making is very dangerous to walk anywhere with children and the shuttle bus they advertise does not operate as stated on website. In fact they will drop you of in the city weekdays but no pick up and only on Saturdays is there a pickup but at 1.30 pm far to early, it does not operate at all on Sundays. Due to this we found we were spending up to $40 US dollars a day on taxis even just to get to the shops down the road with children you need to take a taxi due to no footpath and a very busy road. The bar area opens at 6am and closes at 1pm which made no sense at all. They show a buffet breakfast and restaurant on the river but this is broken beyond repair and was fenced off for safety of guests as was the outside bar area. Breakfast was delivered to your room and with limited choices (was not the advertised buffet). The American breakfast consisted of one cold egg and sausage that had been cut in two to make two sausages lol bread was stale, and one piece of bacon cut in three to make three pieces also cold most days when delivered ( please see photos). We asked to see the manager about the breakfast sit but he refused to front and kept being told he was not there or it was his day off, Very pathetic. All facility's were very run down and or out of order. One pool was completely missing and had been filled in with dirt and grassed over WOW. Kitchen was old and tired and had to ask for a toaster to be put in the room also no Microwave.