Equatorial Ho Chi Minh City

Évaluations de Equatorial Ho Chi Minh City

Equatorial Ho Chi Minh City

242 Đ. Trần Bình Trọng, District 5, Ho Chi Minh City, VietnamVoir les informations sur l'hôtel
Equatorial Ho Chi Minh City
Equatorial Ho Chi Minh CityEquatorial Ho Chi Minh CityEquatorial Ho Chi Minh City
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Commentaires des voyageurs

4.2/5
Très bien
200 évaluation
Évaluations vérifiées
Emplacement4.3
Commodités4.1
Service4.3
Propreté4.3
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Toutes les évaluations(200)
Évaluations positives(180)
Évaluations avec photos/ vidéo(43)
Service remarquable(38)
Petit déjeuner délicieux(16)
Idéal pour les voyages d'affaires(9)
Très bon rapport qualité-prix(9)
Déplacements aisés(8)
Isolation acoustique moyenne(6)
Grandes chambres(5)
Piscine remarquable(5)
Évaluations négatives(20)
Chambre lit king de luxe
Séjour au mars 2024
Voyageur d'affaires
3 évaluation
5.0/5
Exceptionnel
Publiée le 6 mars 2024
Equatorial est un endroit fantastique où séjourner, que ce soit pour des vacances ou un voyage d'affaires. Personnel excellent et service alimentaire au top ! J'adore et je reviendrai !
Texte originalTraduit par google
Réponse de l'établissement: Cher invité - 阮. Merci de rester avec nous et de vos recommandations à d'autres clients potentiels. Nous sommes heureux de savoir que vous avez pleinement apprécié votre séjour parmi nous. Nous espérons avoir le plaisir de vous accueillir à nouveau prochainement. Bonne journée ! L'équipe de l'Hôtel Equatorial
rifyhqp
Chambre lit king de luxe
Séjour au avr. 2023
En couple
6 évaluation
4.2/5
Très bien
Publiée le 11 avr. 2023
L'hôtel est un peu vieillot, mais il y a beaucoup de touristes de divers pays. L'environnement est propre, l'équipement est suffisant, le service est bon, il y a une piscine, les chambres sont insonorisées et calmes, et les transports en milieu urbain le quartier est très pratique.
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Réponse de l'établissement: Cher invité - Jessica Hiang. Merci beaucoup pour votre avis. Nous sommes ravis que vous ayez apprécié votre séjour et espérons avoir le plaisir de vous accueillir à nouveau prochainement ! Bonne journée ! Equipe de l'Hôtel Equatorial.
Caneschi
Chambre Premier avec lit king size
Séjour au déc. 2024
Voyageur d'affaires
24 évaluation
3.5/5
Publiée le 21 déc. 2024
Hotel chosen for the second time during this year. As per last time confirmed that salon for breakfast appears to be too small for the number of guests in the hotel. Just one day and for some rooms breakfast was arranged at 11th floor as temporary due to the high numbers of people. I suggest to keep it as definitive. Moreover Coffee machine for espresso coffee it’s too old and very slow. It causes a lot of people waiting also because it’s just one. Food offered at breakfast was acceptable. Room size was ok but bathroom with some problems in the shower where it was not easy to adjust the temperature of water (or too hot or too cold). Anyway it seems to be an hotel too much tourism oriented, instead of business oriented which I would have preferred.
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M2566
Chambre lit king de luxe
Séjour au août 2024
Voyageur d'affaires
5 évaluation
4.5/5
Excellent
Publiée le 26 août 2024
"I was very impressed by the staff in the spa room. When I started feeling unwell, they took exceptional care of me. Thanks to their treatment, I felt much better afterward."
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Réponse de l'établissement: Dear Guest - M2566. Thank you for staying with us and for sharing your review. Our staff will be honored by your compliments about the fantastic customer service you received. We hope to have the pleasure of welcoming you back again soon.Have a great day!Hotel Equatorial Team.
Chi1023
Chambre lit king de luxe
Séjour au déc. 2024
En famille
2 évaluation
2.5/5
Publiée le 21 déc. 2024
The staff members were kind, however, we had issues with our room - cockroaches. The manager responded really well and immediately upgraded our room to suite. We appreciated their expressed concern and apologies.
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Chambre lits jumeaux de luxe
Séjour au janv. 2024
Voyageur d'affaires
13 évaluation
5.0/5
Exceptionnel
Publiée le 28 janv. 2024
I have good impression with this hotel. All staffs of hotel are very kindness. Especially, the shuttle bus' driver Mr.Lan is really kindness. When I used shuttle  bus some times, he is always smile every time. I want to thank him again. I'll stay again on next visit in Ho chi Minh.
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Réponse de l'établissement: Dear Guest - 경원. Thank you for staying with us and for sharing your review. We are happy to know that you completely enjoyed your stay with us. Besides that, our staff will also be honored by your compliments about the fantastic customer service you received. We hope to have the pleasure of welcoming you back again soon.Wish you have a great day!Hotel Equatorial Team.
TrinhJolie
Chambre lit king de luxe
Séjour au juill. 2024
Voyageur d'affaires
1 évaluation
2.2/5
Publiée le 28 juill. 2024
My first stay at this hotel in Ho Chi Minh City was, unfortunately, the worst hotel experience I've had. Despite its 5-star rating, the room was shockingly dirty. I found food leftovers on the carpet, hair in the toilet, and it appeared as though someone had just used the bathroom before I checked in. The receptionist staff was friendly and professional, and they switched me to a new room. However, the new room was just as bad, with stained towels and an overall unclean feel. Exhausted from a long business trip, I was too tired to request yet another room change. Overall, the receptionist handled the situation professionally and sent a fruit basket and a letter of apology. I hope the management moves on to improve the coordination between the reception and cleaning teams, ensuring rooms are properly cleaned and inspected before handing them over to guests.
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Réponse de l'établissement: Dear Guest - Ms. TrinhJolie,Thank you for staying with us and sharing your review. We appreciate you taking the time to share your feedback about your recent stay at our hotel. First and foremost, we would like to extend our sincerest apologies for the less-than-ideal experience you encountered during your recent stay at our hotel. We understand the hygiene and cleanliness are paramount, and your concerns have been shared with our team to address any shortcomings and ensure that such incidents do not occur in the future. We genuinely regret any inconvenience this may have caused. We truly appreciate your patience and understanding, and we we hope to have the opportunity to regain your trust in our hotel.Sincerely,Hotel Management Team
Xijingfeige
Chambre lits jumeaux de luxe
Séjour au nov. 2023
Voyageur d'affaires
37 évaluation
5.0/5
Exceptionnel
Publiée le 18 nov. 2023
Have a business trip with coworkers to vietnam.to booked this hotel on line.always book on ctrip.so.this time also at it.very nice experience.next time will be book again.
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Réponse de l'établissement: Dear Guest - Mr./ Ms. Xijingfeige.Thank you for staying with us and for sharing your review. We would like to express our deepest appreciation for your recommendations to other travelers in regards to our food and facilities. We hope to have the pleasure of welcoming you back again soon.Wish you have a great day!Hotel Equatorial Team.
aMazing0038
Chambre lit king de luxe
Séjour au oct. 2023
Voyageur d'affaires
5 évaluation
5.0/5
Exceptionnel
Publiée le 15 nov. 2023
Friendly and helpful staff, good hotel location with clean room. Great breakfast. Received chocolate on Halloween's Day with a pleasant surprise.
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Réponse de l'établissement: Dear Guest - aMazing0038.Thank you very much for your review. We are glad that you enjoyed your stay and we look forward to welcoming you back in the near future!Have a great day!Hotel Equatorial Team.
Thanabalasingam Balakrishnan
Chambre lit king de luxe
Séjour au fév. 2024
Voyageur d'affaires
26 évaluation
3.2/5
Publiée le 29 fév. 2024
I was at this Hotel for a business trip. On my 2nd day I was having back to meetings, rushed back at 3pm to wash up and leave. It was shocking the housekeeping cleaned my room and did to place any towels. Hotel breakfast very limited choices, ONLY 1 coffee station
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Réponse de l'établissement: 尊敬的尊貴的客 Thanabalasingam Balakrishnan。感謝您分享您的評論。但我們理解您這次體驗到的一些服務沒有達到您的期望。請接受我們最誠摯的歉意。我們已記錄您的寶貴反饋,這必將有助於我們改進我們的服務。我們希望能再次歡迎您的光臨。祝你今天過得愉快!貴都酒店。
Sophie
Chambre lit king de luxe
Séjour au déc. 2023
En famille
4 évaluation
5.0/5
Exceptionnel
Publiée le 4 janv. 2024
Really nice hotel. Has everything you need. Staff are nice, helpful and friendly. Room is big and comfortable. Does need hoovering and carpet is very dirty and hair everywhere. They do clear and is tidy but carpet needs a deep clean. Breakfast buffet is incredible so much choice. Staff are super nice and helpful. Cocktails and very good in the evening bar, recommend cocktail and tapas. Swimming is nice and clean. You come under distinct 5 so come tour will not pick up from. This location. It's about 15 mins in a car to district 1.
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Réponse de l'établissement: Dear Ms. Sophie. Thank you for staying with us and for sharing your review. We are happy to know that you had a completely comfortable stay with us. Your valuable comments have been recorded, which helps us improve our service better. Kindly be informed that our hotel is in the middle of the city, however we have free shuttle service to the city center everyday. We hope to have the pleasure of welcoming you back again soon.Have a great day!Hotel Equatorial Team.
Sunny Boy
Chambre lit king de luxe
Séjour au juin 2023
Voyageur d'affaires
32 évaluation
5.0/5
Exceptionnel
Publiée le 14 juin 2023
This hotel in HCM city Vietnam exceeded expectations. This is cost-effective five-star hotel in Vietnam I am 100% satisfied with this, and I strongly recommend everyone to come and try this super good five-star hotel with high cost performance I think if you come to Vietnam it will be better to choose this hotel than other international five-star hotels, because the price is relatively high. Moreover, the atmosphere of the hotel's French restaurant is very good, the quality of the food is also very good, and the price is very affordable. don't miss it The receptionists namely, Harry , Tu Tien , Trung and **** are the excellent staffs who have served customers with word class service , thank you all of you
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Réponse de l'établissement: Dear Guest - Sunny Boy. Thank you for staying with us and for sharing your review. We are glad to know that you are completely comfortable during your vacation at our hotel. And our staff will be honored by your compliments about the fantastic customer service you received. We hope to have the opportunity to welcome you back again soon.Have a great day!Hotel Equatorial Team.
Bobby Tsang
Chambre Premier avec lit king size
Séjour au oct. 2023
Voyageur d'affaires
2 évaluation
3.7/5
Publiée le 1 nov. 2023
Clean and very good location for District 5. However, a little dated and lacked some vibe for a bar.
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Réponse de l'établissement: Dear Guest - Bobby Tsang. Thank you for staying with us and for sharing your review. Your valuable comments have been recorded, which helps us improve our service better. We hope to have the pleasure of welcoming you back again soon.Have a great day!Hotel Equatorial Team.
Utilisateur anonyme
Chambre lit king de luxe
Séjour au fév. 2023
En couple
5 évaluation
4.7/5
Extraordinaire
Publiée le 10 fév. 2023
The front desk was extremely nice and helpful. The room was clean, the bed was soft and super comfortable, and the shower had great water pressure and hot water. The only thing was the Wi-Fi was annoying to log in to and it kept dropping.
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Réponse de l'établissement: Dear Guest - User T. Thank you for staying with us and for sharing your review. Our staff will be honored by your compliments about the fantastic customer service you received. Your valuable comments have been recorded, which helps us improve our service better. We hope to have the pleasure of welcoming you back again soon.Have a great day!Hotel Equatorial Team.
Yi Xian Lemuel
Chambre lit king de luxe
Séjour au oct. 2023
Voyageur d'affaires
21 évaluation
5.0/5
Exceptionnel
Publiée le 2 nov. 2023
Hotel was clean and facilities were good. Staff werr very welcoming.
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Réponse de l'établissement: Dear Guest - Yi Xian Lemuel, Thank you for staying with us and for sharing your review. We would like to express our deepest appreciation for your recommendations to other travelers in regards to our room and facilities. Besides that, our staff will also be honored by your compliments about the fantastic customer service you received. We hope to have the pleasure of welcoming you back again soon.Wish you have a great day!Hotel Equatorial Team.