One of the best hotels I have ever stayed in. This place is almost perfect: amazing location on the river and a short 5 min walk into Hoi An old town, great service from the friendly and polite staff (hat-tip to Harry on the front desk) for whom nothing is too much bother, a great pool with river views, a pool bar and cabanas, a small but perfectly-formed gym with high-quality equipment, great breakfast buffet that runs for 4 hours, the rooms are modern, very well finished and furnished and very comfortable, Aqua di Parma bathing products are a really nice touch. The room service menu is extensive and available 24 hours. The highlight is the Spa - normally I would seek out local spas that offer better value for money and a more authentic local experience but the hotel spa here is superb and very reasonably priced. All the treatments are of the highest quality and the massages were the very best (hat-tip to therapist Anh Hang - when you ask for a strong massage you will get one so be warned!). Another nice touch - you can grab a bike from hotel reception to tour the surrounding roads and old town. In terms of things that could be improved: the breakfast buffet could offer more veggie choices and this could easily be achieved by leaving the meat out of the dishes like salads and summer rolls, for example, as it tends to be a relatively inconsequential ingredient. I would definitely stay here again and am already planning a return trip later this year. One other thing to note: the access from the hotel to the old town is over a busy but narrow bridge with very narrow paths on either side - so not very easy to navigate with young children and very difficult with a pushchair so those with small children might wish to stay on the other side of the river for convenience. However, I am told this bridge will be pedestrianized early next year, when a new bridge further down the river is completed.
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