Inn at the Gorge

Our stay at the Inn at the Gorge in the Cascade Suite was a major letdown. As avid visitors to Hood River, we were excited to try out this inn, but it failed to meet even basic expectations. Pros: The check-in process was straightforward with no need for interaction, and parking was conveniently located next to the inn. While the lobby boasted pastries, the lack of advertised kombucha on tap was disappointing. We appreciated the quietness of the place during our stay, likely due to fewer guests in the winter months. Cons: The main reason we chose this inn was for the hot tub, but it turned out to be a complete disaster. We specifically chose this place for its advertised hot tub, eagerly anticipating a relaxing soak after a day exploring the gorge. However, what we found upon opening the lid was far from idyllic. The hot tub emitted a strong odor of mildew, and the water was a repulsive shade of yellow, indicating a severe lack of cleanliness and maintenance. It was evident that the tub hadn't been properly cleaned or drained for some time. This was a major letdown considering it was the primary reason for selecting this inn. Despite being aware that it was winter, it's unacceptable to advertise an amenity that is clearly neglected and unusable. Just because there may be fewer guests during this season doesn't justify neglecting maintenance. Guests have every right to expect the amenities promised on the website to be in a usable state regardless of the time of year. We received a text from the owner on our last day informing us that check out was at 11:00am and asked us to leave the door ajar when ready to check out. On the morning of our departure, after prepacking our car and heading off to an early breakfast, we closed the door completely indicating we were NOT ready to check out. Despite following instructions we returned at 10:25am to find a staff member cleaning our room, well before the designated checkout time of 11:00 am. When questioned, the staff member seemed confused and cited that he thought we had left since our belongings were gone, yet he shouldn't have entered a room with a closed door as per the inn's own instructions. This isn't an isolated incident; a previous reviewer (Cary G, one year ago on Jan 2023 titled "BUYER BEWARE") encountered a similar issue with cleaning staff entering their room prior to the designated check out time, indicating a systemic problem with communication and management. The owner's response to previous negative reviews, including the one from Cary G in January 2023, is indicative of a serious problem with communication and accountability. Despite claiming to take matters seriously, it's evident that little action has been taken to address ongoing issues. The lack of integrity displayed and failure to rectify persistent problems, is deeply concerning. It's unacceptable for an owner to be unable to effectively communicate with their own staff and to repeatedly fail to address long-standing issu

Inn at the Gorge is the right base of operations for anything you might be up to in Hood River. An easy hour from Portland, you are in the sweet spot for exploring water falls, wine tasting, checking out the local shops and restaurants or all of the above. Fresh coffee and crepes or omelettes each morning and you are fueled for the day. Owner Michael and night manager Brandon and the other staff are more than accommodating, you feel like you are staying with old friends, not another corporate generic hotel. In fact they hosted a thanksgiving weekend party with live music, flowing wine and a good time chatting with the other guests. We had the most relaxing weekend ever and will definitely be back when we need to retreat. People and dog friendly.

I saw the web site for the Inn an thought it would be a good place to take my wife for her birthday. It looked charming and upscale from the street, we loved the idea of a hot tub after a long November hike in the gorge and a gourmet breakfast as shown in the pictures. What we got was quite different. When we arrived at 4:00 there was no one there to let us in or greet us. There was no kombucha, cookies, pastries, or anything in the lobby. We found our room, the Rose room. The bed was nice, but everything else was crowded and shabby at best, with power *****s on the floor, a space heater for heat, old carpet, and an old sofa. The bathroom was so cramped that you have to swivel sideways to sit on the toilet. Never the less, we thought we would make the most of things. We changed into our swim suits and made our way to the hot tub shown in the lovely web site pictures. When we got there, the water was cold and there was no power to the tub. Standing out in the cold, we tried for several minutes to get it going when eventually someone came out from the house and told us it doesn't work. At least a sign would have been nice. The gourmet breakfast described in detail and pictured on the website also did not materialize. We got coffee out of an air pot, not espresso like in the pictures. We were given a single, very dry crepe, which sat all alone on the plate. No eggs, no pastries, no fruit, no berries, no juice, no butter, no syrup, nothing else. Again, nothing even close to the web site. I could go on about the poor, worn condition of the building, but I will close with a warning - the second floor has no fire escape. You can do much better in Hood River - I am sorry to say.....

We were very disappointed in the value of the inn versus the price we paid. If you are older or have knee issues, this is not the place to stay as you will have to carry your luggage up a steep staircase and the clawtub/shower combo is an accident risk as it is small and nothing to hold on to in case you lose your balance. We stayed in the Cascade Room. It is also a hilly walk to and from downtown. If you want to spend more time in the downtown area, I recommend staying on Oak Street.

A perfect location with perfect hosts! We had an amazing time at the INN. The breakfast in the morning were outstanding! Would highly recommend!! Room very comfortable and well stocked. Fresh baked goodies daily.. Yum

The Inn at the Gorge is a picture postcard come to life. Starting with hosts Michael and Jonathon, the accommodations are comfortable, the breakfast prepared to individual preferences, the ambiance over the top and an experience that will woo you back soon.

The Inn at the Gorge was a fantastic find. Before we arrived we were in communication with the owner by text letting use know how to check ourselves in. When we arrived (late) no one was there to check us in but that was okay because the key to our room was in the door just like the owner said. The breakfast the inn offered was fresh and tasty. The owner was very nice and was onsite every morning. The location of the inn was within walking distance of downtown. Overall our stay was great. We will be back.

For the price we paid I would not stay here again, nor would I recommend anyone else stay here unless they make significant changes. When we arrived there was no one there to check us in or ask questions of. The key was in the door lock of our room so we could let ourselves in. The floors and walls were scuffed up and it looked much more worn than in the pictures. The design of the bed and breakfast seems confused. Our room had some 80s styled items and some old fashioned furniture. It would be so much cuter done in a 1920s theme or a time period more relevant to when the house was built. The bathroom left much to be desired. It looked like a 1980s remodel with a 2000s plastic insert shower. The cabinet doors were old and creeky. One door wouldn't even close. It hung precariously above your head waiting to whack you. This would have all been manageable if it was clean, but alas the floors had dirt in the corners and there was still a bar or soap left in the shower from their last guest. The sink was also so old I couldn't tell if it was clean or if it was just decades old mold. One thing I can say is that the bed and pillows were comfortable. Unfortunately though, there must have been children in the room above us because there was alot of noise. I wish I could say the breakfast redeemed our stay, however it did not. The parfait was good but the eggs were cold and brown, being overcooked. They also served a crepe filled with greens which was weird and not good. In the middle of the breakfast room there was a desert tray with tongs but no pastries. The beverage station didn't look clean either. Lastly there was a hot tub but we couldn't use it because they said it hadn't passed inspection. For this they offered a 10% discount. Overall it wasn't the worst stay possible, but it just wasn't very good.

We rented 2 rooms for 1 night with friends. Luckily for us we had a portable electric heater, they did not! They slept in their clothes, after constantly checking the heating vent for any air coming from the furnace. We mentioned this to the proprietor and he stated that it was an extremely cold night for Hood River-only explanation offered. The breakfast offerings were good, the ambience is nice , rooms are comfortable but the NO HEAT option for out of Oregon guests is a NO GO!